Address: | 10731 Coloma Rd, Rancho Cordova, CA 95670, USA |
Phone: | +1 916-638-6800 |
Site: | pizzahut.com |
Rating: | 2.4 |
Working: | 10:45AM–11PM 10:45AM–11PM 10:45AM–11PM 10:45AM–11PM 10:45AM–12AM 10:45AM–12AM 10:45AM–11PM |
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CHRIS BIZREV
I called to order pizza and was told theyre franchised so they do not offer the same specials as any corporate stores without anywhere from an additional 2 to 3 dollars more. Seems like youre taking advantage of people. Judging from the reviews, everyone figured it out. The poor ratings are necessary here and not just for being unprofessional. The food was completely disgusting. It was the worse pizza I had ever had. The sauce smelled fishy and I didnt order fish. It was spoiled. The bread was drenched in grease. The cheese smelled like athletes foot. It was completely gross. I ended up in the emergency room off the little piece I had eaten. Food poisoning. Imagine that. Salmonella at that. Luckily for me I can afford a lawyer but this place couldnt afford a lawsuit, so, I did the right thing and decided to just never come back there again, and make sure all my clients in this area know that this place is off-limits.
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Michael Verdugo
got delivery sent for my family as I was about to head out for work for dinner, I had delivery before and had picked up pizza at this location I live down the street. 2 hours go by and my wife calls me using her last prepaid phone minutes, the pizza has not yet arrived and no communication between them and I have been made. I immediately call the Pizza Hut and told them what had happened they had let me know they made an attempt to call me, which was a lie my phone had no missed calls or call on my call log, they also claim since I was a new customer I had no privileges in them just delivering my pizzA.they claim to have void my order I hope theyre not lyIng. worst customer service for a Pizza Hut. yes even for a Pizza Hut that bad customer service.
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A Private User
7/4/2010: Ordered a Meat Lovers pizza and 4 drinks, two Pepsis and two Dr Peppers. They said 35 mins and they are only about a mile from the delivery point. I called them at 45 mins, nothing. Called at 55 mins and they said they would call the driver. Well after 1 hour waiting, what I received was 2 Pepsis and 2 Diet Dr Peppers (I hate Diet drinks) and a dried up pizza. all for 25.00 Boy oh boy what a deal. Sacramento , By Kiefer Blvd Sacramento County court.
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Jamie Bowles
Picked up a pepperoni pizza, you would thing its the most simple thing to make but it was discusting. The ingredients didnt stick together the pepperoni was falling off it just look horrible. It also was drenched in grease. I really tried to eat the pizza because I was hungry but it was just horrible I was starving but instead had to literally throw it away. Not edible didnt ever think this could happen. They obviously didnt now how much of what to put on the pizza
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Hannah Johnson
If i could give them 0 stars i would! My order took about an extra 10 minutes which usually wouldnt be a big deal except my wings were BLOOD RED not pink RED, like wtf took so long? NOT MY WINGS!! they refused to refund my money i offered to bring them in, send them a picture anything i could do those things arent cheap and they wouldnt do anything besides make me some more shitty wing! Secondly my order wasnt even right! Spent $35 on trash!
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F Last
Worst pizza and service I have ever seen anywhere. Their pizzas dont resemble what they claim to be because they short you on literally 2/3 of the toppings and then sprinkle a little cheese over the top to hide their topping-free lie of a pizza. I usually get a decent pizza from pizza hut but I will never give this particular pizza hut another dime of my business!!! Corporate should stop these guys from violating their franchise agreement.
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keith messenger
Why would I use online order if I have to answer the phone to confirm my order, I used online because I have no cell reception unless I go outside. Waited 1 1/2 hours then went outside to find out my order was cancelled because I didnt answer my phone that had no reception. Not the first time pizza hut failed me. Never again.
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Vanessa Garcia
Horrible -.- I called in to try to ask questions and put in my order and my parents and I where figuring out the money stuff and so I told the lady to give me like 2 minutes while we straighten things out and she hung up . Ill never call or go there again horrible service! The ladies name was Hanna or something like that?
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Alicia Whetstone
Terrible, i am not very far from their location. However, my pizza is usually cold, burnt, OVERLY greased (expected some grease, it is pizza after all) the staff are rude, more into socializing with each other & smelt like alcohol. Very disappointed.
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mrsjackson jackson
This place has the worst customer service and they hot wings or chicken wings have the wrong flavor just nasty in inside pizzas nasty I rather go to a pizza in a different area because they dont know what the hell theyre doing al never back there again
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Kelly Perez
I ordered from them last night. They said it would be delivered in one hour and 15 minutes when ordered at 730 pm on a Tuesday night. But almost 2 hours later the guy shows up. The chicken was horrible but my pasta was ok.
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Jj Laws
This place sucks! This is the second time I have ordered and they are 30 minutes or more late than the time arrival they provided with not even so much as an update and if this food is cold again Im going to be livid!
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Deanna Isley
The lady who answered the phone was very clear. She explained the toppings on all the specialty pizzas and took time to help me choose. They delivered quick the pizza was good and hot.
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Randy Wehner
The choices of pizza, crust, and sauces are good, and the price is right if you want something a little less substantial and pricey, of say Round Table and others like it
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Joseph Hoaglen
i been a customer for years i placed a order and they dont deliver on my st after a 9 bs they lost a long time customer they just didnt wanna deliver it
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Karli Stern
Not as bad as the reviews claim. Delivery was only about 5-10 minutes late. Bread sticks were a little bland, but the pizza was fine.
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Gena Washington
very rude hung up on me an told me there was no girl working after hanging up on me took two hours an turned them down at the door...
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Paul Cielo
sketchy location and parking lot is always filled with trash. need to ring buzzer to pick up pizza at night
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Moreen P
Poor service. Person answred phone was confused after i told her repeat my last order. Pizza was ok
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Xavier deLeyos
no sauce horribly over cooked the crust shriveled and dry if i wasnt so hungry i would have barfed
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Dead M
Area not the best but food was hot and customer service was excellent. Going to return.
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Tiffany Adair
Delivery order took so long I ended up going there to pick up my order. Pizza was cold
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Mrs. Raquel Hood
Food is good I love their honey BBQ wings and the big chocolate chip cookie is so good
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Sara Ceallaigh
Quick and yummy. I order online always. When I get there its always fresh out the oven
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Brandon Green
I dont love pizza hut but this place got some stars for excellent customer service.
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Ziny Sasun
From my personal experience the indian manager pua is very obnoxious and rude ^_^