Address: | 2505 Main St, Oakley, CA 94561, USA |
Phone: | +1 925-679-8789 |
Site: | bk.com |
Rating: | 3.2 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
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Sarah T
I came into this Burger King hoping for a BK Veggie. The cashier rang up my order, but was then was yelled at from the back that there were no more veggie patties. He was very nice about the whole thing, and while I dont blame him for the mistake, it would have been nice if he could have checked. What bothered me was, neither he, nor another cashier knew how to refund my money, which I had paid for with my debit card. So he had to wait for the shift manager, who not only made me wait, but when she finally made her appearance, came to the register, took off her headset, slammed in onto the counter and said " I cant listen to this anymore, this guy is irritating me!" indicating to me that she was leaving a customer on the other end to talk to themselves and not be served. Not only was she rude, but she was filthy. Her white managers shirt was in need of a good wash, as was her hair. At this point I was no longer interested in eating there, so I received my refund and left. Im so glad I did because I then witnessed two other employees smoking at their cars in the parking lot. Who wants to eat from a place that has dirty and rude employees? Not me. I wont be giving my business to this Burger King again.
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Mike Mcorky
Known to take money for meal and return no change. A friend went through the drive through and gave them a hundred dollar bill she received her order but didnt realize she hadnt received her change. Afterwards she called the store and was met with denials from the manager. Only after getting the police involved was she able to recover to money. Be careful patronizing this establishment as they are very dishonest, and never give them large bills because you wont see a receipt nor the change.
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Michaela Newberry
Order was messed up on multiple visits to this burger king. Last visit I asked for jalopenos and none were there even when I was charged. When I confronted the workers about the mistake I received rude and sarcastic remarks. Very poor customer service. The workers attitudes make me never want to come back here.
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GT Big hair
go to McDonalds if you are thirsty... I ordered 2 med drinks... almost $5!!!! canceled the order! Not sure if they charged my debit card, called when I realized they may have charged me... no answer!!!!! grrrr We spend so much $$$$ there... but no more flame broiled overcharging bulls**t!
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yess bee
Have gone through the drive-thru and food has been cold both times. Last time they gave us a burger with no meat. My husband called to complain and they told him that they dont do that, so they didnt know how that happened. Never going again.
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Melissa Dee
They always, always mess up my order and incur additional cost when I have to drive back to the store and exchange a burger, hotdog or French fry. So tired of dealing with their lack of professionalism.
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Julie Ball
Their fountain sodas are good. The drive through line can get long and block the path through the parking lot. I dont eat Burger King food anymore, so I cant review that aspect.
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Jason West
Soooooooooooooooo slow! !!!! Fries are cold and old..chicken tenders are rubber...horrible BK....I go 10 mins out of my way to a different location...do not go here
BZ
BzyMoM Far East Bay CA
Newly remodeled. Perfered hamburgers over the competitor. The milk shake machine always seems to be down..but the soda hits the spot too. Never crowded
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Jonny Jones
Says they open at 6 but thats clearly not the case. Went there sat 620 and the doors werent open and no-one was at the drive thru. Onto Jack!
MA
Marlene Romiti
It was closed at 11 pm even though it is posted open until 12am. Drove to their location for nothing. Wont make that mistake again.
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A Private User
burger king is great!!!!!!!!!!!!1 i love it there because they give me free left overs.(: CHA-CHEENG!!!!!!!!!
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Larry Stone
Burger King is going downhill. The Wopper are used to be the best
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Della Washington
The drive through blocks other traffic.
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Cesar Guzman
Its fast food but it was in good shape.
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A Private User
Laura good customer service very nice
AA
aaron prather
Rude employees and mediocre food.
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Matthew Truscott
The patty was crust
CA
Case Mods
Pretty cool staff.
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joe martinez
Good fast service