Room Service of Marin
| Address: | 205 Camino Alto Ct, Mill Valley, CA 94941, USA |
| Phone: | +1 415-389-8871 |
| Site: | roomservicemarin.com |
| Rating: | 2.3 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 1
Reviews 7
WI
Willow Pelot-Whitcomb
WARNING!: One of their employees stole over $1500 in cash from me while delivering my food. I was in the middle of moving, and I had all of my move-in expenses in an envelope (which I also used to pay for my food delivery). Being a trusting person (and never expecting to get robbed blind in the middle of the day in my boyfriends home), I stepped out of the room for one moment because I didnt have proper change and wanted to give this man a 20% tip on top of the delivery fee, and naively left the cash by the door for about 30 seconds. When I returned, I handed him the tip and was then occupied by getting the hot food into the kitchen. It wasnt until long after he had gone that I went back to where I had left the money to find the envelope still there and all of the cash missing. I filed a police report, and called the manager of Room Service (who more or less defended his employee), but without video serveilance, and with the person in question not returning the police officers calls, this is looking like hands down the most expensive Mexican food I ever got. This was last week, and so far as I know, this man is still working there.
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Brooke M
The order was over an hour late. When I called the dispatcher, he continually lied just to get off the phone. After the first hour he said he would call the driver for an ETA and call me back. 30 min. later I called back and he said he was busy taking orders and would call me in a minute. Never did. 2 hours after we ordered food came. They charge $20 for delivery and service. The driver doesnt mention anything about the order, just says how much do you want to tip, we only get if minimum wage. This company charges you twice, doesnt pay there people or offer any kind of service.
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Daniel Patrick
If you are in need of food delivered hot to your door from any number of restaurants, go no further. Room Service of Marin is top notch. Many restaurants to choose from, delivery in a timely fashion and friendly drivers. It is a premium service, there is a delivery fee and a tip to the drivers, but I dont have to go the restaurants and spend the time eating there when I can eat in the comfort of my home. Use them and enjoy!
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Linda Jacobs
I have used Room Service for years and they have always been great. Having food delivered from some of my favorite restaurants to my home has saved me from having to cook when Im just too tired, I have nothing in the house, or I just want something special for dinner. The drivers are friendly and the food is always hot and good. They will also bring drinks like colas and wines. I would recommend this service highly.
MI
Michelle Catlin
I had to call 8 times...(too tired to go out so I was "desperate"). They put me on hold, got disconnected, no answer, left on hold but finally I got thru, placed my order. A tad bit expensive but when youve been out all day hiking, shopping and too pooped to leave the cozy room, its worth it. But they do need to do something about the calling in part...it sucked!!!!
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Sara Connolly
I had used room service many times..my kids got me gift certificates but I feel I was taken advantage of in charging..so keep all your receipts of food delivered and check it out...I called ask for a refund took 2 months and then called for a print out of all my deliverys and charges..nothing
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Teresa Rios
Not for newly arrived Hipsters. For old school locals who appreciate heart and dont expect military perfection. Theyve been very good and very fair and excellent with me. I use them as much as I can. When theyre unavailable I have to make other arrangements but not without regret.