Pizza Hut
| Address: | 1839 W Indian School Rd, Phoenix, AZ 85015, USA |
| Phone: | +1 602-265-1640 |
| Site: | pizzahut.com |
| Rating: | 3.2 |
| Working: | 10:30AM–12AM 10:30AM–12AM 10:30AM–12AM 10:30AM–12AM 10:30AM–1AM 10:30AM–1AM 10:30AM–12AM |
Location
Photos 66
Reviews 42
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Karla Rivera
if I could give no stars I sure would ! This place is ran by a bunch of kids with no type of manners and crappya** customer service. Rude as hell! idk how they do it, EVERYTIME & I mean every time I order they always manage to screw up my order. You would think they would TRY to make the customers happy after doing a mistake, HA ! yeah right. They sit there trying to argue with you making excuses making you feel stupid about THEIR MISTAKE ! Im all about customer service, who doesnt like to be greeted and have a friendly convo with the ppl making your food. In order to work here, you should be required to take a attitude adjustment class lol Bottom line, they just lost a customer. Papa Johns all the way ! lol
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Dustin Wade
Started off great, Dominic was awesome! We ordered late to there defense, I can definitely understand not want to be my best at the end of my shift but WOW!! I called back as my order was incorrect and the "Shift Lead" MaKayla was extremely bossy and aggressive!! At one point I asked for her name and she said "Kayla" or "Makayla" whatever they call me! All I wanted was what I paid for and the experience too be great and this establishment failed to make to make my experience and meal GREAT!
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Andrea Jimenez
Ordered on the phone, waited for my pizza only to be called and told they delivered to my old address. I had already updated my current address online in the past. They have delivered to my new address countless of times and now they claim that cant deliver. I have always delivered with pizza hut and not once have they done this to me until now. Im very disappointed and will never order here again.
TH
The Dog - Clash of Clans
When i ordered online on the pizza hut app, they were on time. That was the good news. But every single time these third-world employees try taking the receipt that gets you 10 bucks off your next order. Be aware that they try hiding it in the bag and they get away with it. Wanna save some money next time? Do not let them have it.
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John McAndrews
Well, not sure what happened a year ago, but now they are spot on with customer service. Ordered online and showed up 15 min later and my pizza and wings were ready. First time I ever experienced this, but they showed me my pizza to make sure the order was right. WoW! And the girl working there was cute… lol
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Jacquelyn McCourtney
Unfortunately this is the only pizza Ill eat as far as pizza place go and this is the only location near me but the place is horrible. They clearly need to do more hiring if my pizza is going to take and hour and a half to get here and any time Ive spoke with them on the phone everyone is completely rude
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Jayne Hoffmann
Cant give it any star couldnt even deliver our pizza then keep hanging up on us while we were trying to figure out whet was going on! Didnt want to credit or credit card that had already been charged!! Had problems with this Pizza Hut before should not have tried again (((
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hector celis
Completely incompetent at taking orders. They didnt even bother on verifying my number. When i called as to why they never called me they either played dumb as to not knowing why or they simply are. Worse experience ever. I plan on sticking to Dominos from now on.
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Gabriel Chavez
Food is good. Somebody named Trinidad James didnt feel like informing on deals had to eavesdrop from another customers experience to learn I couldve went a better route. Shout out to pizza hut though!!!! And the blondes who slaying they customer service.
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J Lupita Espin
Siempre que voy me atiende muy amablemente. Y las pizzas te las entregan rápido y están muy ricas
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Kristian Villatoro
I ordered.a itailian pzolo and my order was set then they called back to say they had none left so i chose something elde but they didnt discount for the inconvenience it was the whole reason i ordered pizza huthut
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Ben Denny
Edit 6/28/2014: I no longer try to do business with the location, but Ive taken down the details of my review. The manager of this location did his best to make amends with me, and that counts for something.
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Nayely Romero
El peor pizza hut al que he ido en mi vida. Pésimo servicio, y la pizza no está buena.
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Garrett Widner
So like yeah, its a Pizza Hut, but this is the best pizza Ive ever had from a Pizza Hut. Like its so good I remembered it the next day and mentioned how good it was to my girlfriend, and she agreed.
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Vickie Thomason
Excellent service and pizza and wings are always great. I also used to work here. The only thing its so expensive and the online prices seem to be wrong, says not for this store for some reason.
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Elizabeth Gutierrez
Had me call EVERY SINGLE PIZZA HUT to be told they dont deliver to my adress and to call this number and i would call and they had me call someone else bs ! I just want pizza dammit !!!!!!
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Joshua
So far they were the only Pizza Hut Ive been to in a year that was willing and able to put the Parmesan crust topping on the gluten-free pizza. Plus they cooked it to perfection.
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Reuben Perea
Great service & friendly staff! Ive always had a great experince with this location, and the food is great!... the delivery guys nice too. i highly recommend you give it a try!
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A Private User
Terrible!!! My husband and I experiences severe food poisoning from eating at this location!! I would not give a single star! I just had to in order to make a comment!
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Shikeaya Green
I just cant believe the owner got on the the phone and ask us did we order our wings well done..they gave us raw chicken and if i get sick im taking them to court.
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jess a.
It was ok. They usually do a great job but this time they had to make my pizza 2x before they almost got it right. Any other time they are om.
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Eric Lowe
Staff is friendly and have never gotten an order wrong and is very convinent for where I live and the Pizza is ready when they say it will be
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Karen Merkley
Good pizza, quick service, but the prices are ridiculous. $20 for a large carry out pizza with 2 toppings at a fast food chain is ridiculous.
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A Private User
Great food and great service, helped me with my pizza modifications cheerfully and knowledgeably.
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Benjamine Denny
Ordered a pizza. It never showed up, and the customer service was unapologetic. Went to dominos.
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brown dog entertainment
This is one of the best pizza hut in town Im pizza is always early and great customer service
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jonathan bustos
Bad service. Took forever to attend me and were very rude. Im a unsatisfied costumers.
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Gene A. White I
Great custom service served along side quick friendly attitudes and smiles.
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Tomas Meza
Good but when you place order the food tends to get a little cold
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misael parra
Dude on the phone took long and said he was goin to call me back
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Jaylen Brown325
After reading all the reviews Im scared as I await my pizza......
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Rafael Castillo
Exelentes pizzas
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Connor Brookshire
An hour and twenty minutes for sixteen wings. (That I never got)
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Shaun Helsom
Very fast service if you hit it at the right time
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lizdy69
They said 15 min., when they actually took 30 min
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Esvin Lopez
Súper
YO
Yogi Paul
Loved the pizza, priced a little high thou
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Carolyn Ayers
Fast service, friendly staff, good pizza
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Lelah Dantzler
They came fast and got the order right
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A Private User
go find another job then driver!!!!
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Ashley Nelson
try the pastas they are wonderful
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Joe McCabe
Not one good- too good!!!
