Address: | 3435 W Chandler Blvd, Chandler, AZ 85226, USA |
Phone: | +1 480-814-8003 |
Site: | firebirdsrestaurants.com |
Rating: | 4.5 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Dustin S
Ill start off by saying I do not want to leave this review because I have happily dined at Firebirds near a dozen times before, which is a lot for my income/age range. I took a new girlfriend there for the first time the other night 4/20/17 while saying that it is a great place. I love the fresh lemonade in a sugar rimmed glass and the Pepper encrusted steak. We had a 10 minute wait to be seated, which wasnt normal for the time on a Thursday but neither of us minded at all. Once seated we were greeted by our server who was training another server (she was awesome for being in training). I ordered the lemonade and my date was not given much time to look over the menu before being asked if we just wanted waters to start. I had not even had a moment to look at the drink menu which had been with our server. I was looking for the Double Black Diamond Martini which I didnt see on the table cards or food menus which we were already given. I thought it was strange we didnt see a drink menu until after we had ordered our waters/lemonade. Also, we never received straws for our drinks throughout our stay. I ordered a Double Black Diamond Martini and asked for Bread. I had finished the lemonade and moved the glass to the far end of the table, expecting to sometime soon get a refill offer or the Martini I ordered or the bread I asked for!?!. I do not know exactly how much time had passed but I was irritated, looking around and trying to make contact with our server. My date asked if I just wanted to leave but I did not want to accept poor service and leave to find another place to eat. Finally I got up and asked the trainee if I could get the drink and bread I ordered. While I was up I went to the restroom if nothing more to give the server additional time. When I came back my lemonade was not refilled nor did my date say that it was offered but I did have my Martini waiting. Bread came shortly before the meal arrived and I was offered a refill on my lemonade and if I would like another Martini (I had finished it already) which I declined. Once the meal arrived my date asked for her own strawberry lemonade, both of them came back about the same time. I was only able to eat about half of my steak before I asked to have it boxed up due to having a headache and not feeling well. I would have written something last night but I only wanted to get to bed and sleep off how I was feeling. Overall I think I was very disappointed with this visit and it has left a bad vibe for me and my date who was there for the first time.
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Jacob Schellenberg
First time here, came on a whim, was not expecting much but was blown away by the customer service and the food was even better. Walked in and the hostess sat us immediately in a bigger booth since we have our infant with us. Our waitress showed up promptly and got our drinks and appetizer started. The chips and lobster cheese dip was delicious! Being our first time, suggestions from our waitress were completely welcome, and I ended up getting the peppered steak, and my wife got the center cut sirloin. Weve been to a few different steak houses, but nothing compared to this. Everywhere else was amateur hour at this point. My wife laughed with excitement when her steak showed up, she kinda poked it and was amazed at how thick and juicy it was. But watching her first bite was even better. She also had steak frys, which were thick cut and full of flavor. The peppered steak absolutely blasted my tastebuds. It was supreme. And the my mashed potatoes are the best Ive ever had. Now the root beer I got was your standard root beer, but still it was fantastic. The environment felt cozy, and warm. Tables werent too close as to cram in as many people as possible. It felt nicely spaced out, and it felt like being inside an old wood tavern. Lastly, yes- it is kind of expensive. $20-40 for a steak, but I say completely worth the price. For two people on a date, expect a bill of $60-$100. Ours was $85 for an appetizer, two steaks, a salad, and two soft drinks, plus tip. Definitely not something we do every weekend, but well worth it once in a while. Being our first time, the experience exceeded any expectations I walked in with. I hope our second visit upholds the standard.
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Brett Berry
Firebirds is a solid place to have lunch with coworkers or friends, albeit a tad on the pricey side. My service has never been poor, and often been exceptional. And there are several menu items I rotate through, so theyre far from a one trick pony. Their Delmonico Steak Sandwich was delightful from the first bite. Juicy with char grilled flavors that cascaded over my tongue, I found this to be a very satisfying lunch option, especially when paired with the sweet potato fries... and for $12, not a bad price. When my Grilled Tenderloin Salad arrived at the table, it was visually underwhelming, lacking the creativity Ive grown accustomed to with other restaurants. Essentially lettuce and tomato with some bleu cheese crumbles, with a steak on top. Thankfully I had the foresight to add egg, which didnt really jazz it up all that much. However, once I took a bite of that steak, I was completely impressed... with the taste. At $15.95, it is pricey, but the meat is worth it. The Bleu Cheese Burger is a must try for anyone who can appreciate mushrooms and roquefort. A delight for the senses, my friend. For my side, I went all-out Napoleon Dynamite and had the tots. They were perfectly crisp... almost too crisp. This was a completely enjoyable entree regardless. And if none of these options appeals to you, check out their menu, which is modestly diverse.
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Nicole Griffin
I absolutely love Firebirds. The atmosphere amazing. Their food is better!! Their steaks are phenomenal, salmon takes on the best flavor from the woodfired grill. If you havent tried the spinach salad-youre missing out. The waitresses are very nice and attentive. This would have been a 5 star rating, however, we went there last night to have a desert pear martini (one of my favs) its no longer on the menu, but they made it for us anyway. It was horrible. To my surprise it was purple in color instead of an off white and it tasted very floral. The manager apologized, no biggie I thought. He said they have new bartenders and they can get those drinks for us but we should pick out a different drink. So we did. We ordered a raspberry pear margarita-that was worse than the desert pear. After two wrong drinks we were not going to send it back to the bar. We didnt complain instead we paid for our drinks and food. I was very disappointed that they were not able to get pur drinks right. But if youre looking for a great place for food this is your place (just dont eat the crab cakes or meatloaf). You should have a taste of Firebirds and make your decision on how many stars it deserves xoxoxo
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A Private User
Excellent everything! This is our new special occasion dinner spot. We arrived at 6:30 on a Sat night with reservations. By 7, the place was packed. The entire staff was very friendly and helpful. There is no dress code, so you had people from very casual to business casual. I noticed a few well-mannered young kids around as well. I liked the medium-lit atmosphere and tables were spread out so as not to feel crowded. Even with all tables full and people waiting, the noise level was great. We did not have appetizers, but several were tempting. The mixed green salad was one of the BEST Ive ever had. We both got the 9oz bacon-wrapped filet mignon, medium rare, and they were perfectly cooked and seasoned. The loaded baked potatoes were just the right size and a side of port mushrooms went well with the meal. I can say that the wait-staff and kitchen are VERY efficient, each course coming out immediately after the other. So, if you want a slow casual dining experience, let your wait-staff know to slow things down. For me, our meal was the perfect speed (a little over 1 hour). It was about $90 for our meal + tip, which I felt was a fair value.