Address: | 5084 Pinnacle Square, Birmingham, AL 35235, USA |
Phone: | +1 205-655-2340 |
Site: | fiveguys.com |
Rating: | 4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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judy Collins
we enjoyed the meal. What i didnt enjoy is what happens all to often on any and all jobs. The young girl who takes the orders, also does the stock, cleans the tables, and sweeps the floors, she was swamped with work to do and asked the older man behind the counter, that puts the burgers together, for help in taking the orders. He acted as though it was a real problem for him to work the register and help the young girl out. I understand the jobs, but there is a time that you just pitch in!! If i was that manager at that store, the older man would be sweeping the floors and wiping down tables. The black lady that did the cooking was just as much as a jerk as the older man. She had an attitude a mile long. Other than that the service from the young cashier was great she was very friendly and nice. Did a wonderful job. there should be 2 cashiers working. The burgers and fries were great.
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Sheron Campbell
I was in the Trussville store on Wednesday this week and the floors were so slick I almost didnt make it to the counter to place May order. I had the the girls to bring my food outside where it was 90 degrees so I had to eat in the heat. There were no signs out that the floor was not wet, I was told that they clean the flood with laundry soap which I could not believe. The floors were like a sheet of ice, I nor any of my family will be back to this store until this is corrected, I will also notify the Health department of this. This is a hazard to everyone who walks into this store. Im 70 I could could have very easily fell and broke hip or arm. Please address this ASAP Thanks Sheron from Trussville,Al
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Cotton Ridge
Ordered online, but either these people cant read or they are just stupid. Both burgers were a mish-mash of what was ordered and when I called store to complain they told me they werent responsible. Um yeah, maybe now that I think about it they cant read AND theyre stupid. Lol, give this one a wide berth!
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Justin Hodges
Clean place. Good burgers, great fries, and of course parched peanuts. If you order online be sure to tell them you are there. They didnt start our order until we got there last time. Online ordering is not 100%. We keep going back.
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toby jolly
Was great until one of the employees came out on the patio next to our table and got a dip of skoal and spit on the sidewalk while we were eating. Will never be back.
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nikki gadbaw
Always great customer service. ..luv the food would have giving 5 stars but they have been short on the fries I have gotten the past 3 times
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Bill Attaway
WOW!! Hamburgers dont get any better than this!! They over-deliver on the french fries and the peanuts while you wait is great.
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Jack Rhodes
Burgers are nothing to write home about, service was lacking and the pricing for a few burgers and hotdogs was entirely too high.
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b bessent
Very sweet lady at the register and delicious food! They also have a freestyle drink machine. Perfect place for a burger.
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James Nicholas
Great place to customize a burger, I wish it was more accessible with out having to drive all the way up the Pinnacle
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Robert Parker
Pretty good food. Really loud, and at times obnoxious music. Nasty outdoor tables.
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Robert Schatz
Amazing..thats the best burger Ive had in yrs. Highly recommend this place.
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Jerome Jones
You will get full and the food is excellent great attitude people
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Becca Page
My family & I had a great experience & Ann was amazingly nice!!
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David Markle
Love the fact that you can "build your own burger."
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Tracey Saunders-Woodard
Love the burgers and the fries are a must have!
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Jonathan Rowe
It smells more like a pizzeria but very good!!
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A Private User
Best burger everytime. Really love this place.
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Tim Jones
Best burger and fries around!!!!!
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dontavious macon
Best damn burger in the world!!!!
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Ms Natalie
Great food and great service....
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Paevery Suttep
Fresh ingredients alway
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Mike McDonough
I like the hamburgers
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John Karr
Best burger in town!
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tjuana TATE
Never been there
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Wendy Franklin
Expensive