Address: | 3799 US-43, Ethridge, TN 38456, USA |
Phone: | +1 931-829-3630 |
Site: | ricksbbq.com |
Rating: | 3.9 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM Closed |
BE
Beverly Johnson
BIG MISTAKE! Ricks BBQ was hired for catering my daughter & son-in-laws wedding. BIG MISTAKE! I would NOT recommend Ricks BBQ Catering for any event. I will admit that the food tasted good, but the level of service and follow through was absolutely terrible at my daughters wedding. Ricks BBQ should be embarrassed with their performance at this event. With this being a wedding and knowing how stressful a wedding is, help the happy couple out and just do your job.......do what you say youre going to do. I had attended the tasting appointment and the décor/serving selection appointment with my daughter & son-in-law. So, I know exactly what was agreed upon and promised to them when they chose Ricks BBQ for the catering at their wedding. I know for a fact that my son-in-law followed up with them multiple times, even days before the wedding/ and all of the following issues happened to them. 1. The employees that showed up on the day of the wedding intended only on dropping off the food and leaving. My husband had to stop them and tell them they were supposed to serve. The employees were clueless as to what they were supposed to do. Serving was part of the catering service agreement. Fail! 2. We were told Ricks would bring their own tables to set up on, they did NOT. The wedding venue owner had to scrounge up some tables for them. This was a "big deal" because there were no tables left and it took some of the bridal party away from what they needed to be doing to get the tables. Not to mention, it wasnt the wedding venues owners responsibility. It was Ricks BBQs responsibility. Fail! 3. They didnt bring ICE! Again, another "big deal" since the beverages that were being served were out of dispenser to go over ice. How does this even happen? Youre catering a wedding and you bring no ice? Well, again the wedding venue owner was lovely enough to go get the ice that Ricks did not bring. Fail! 4. At least a month before the wedding my daughter, son-in-law and I went to Ricks Headquarters in Leoma, TN to pick out the serving equipment and décor that they wanted to be used at the wedding. Only about half of what they selected showed up on their wedding day. We would have decorated the dining area more if we would have known they werent going to bring what they promised. Fail! I WOULD NOT RECOMMEND RICKS BBQ FOR CATERING FOR ANY EVENT, EVER!
AN
Anna Brewer
I would not recommend coming to the ethridge location. The store is poorly ran. We stood waiting along with others while workers were just walking by. We ordered a family pack and did not receive the full meal. The slaw had less than one serving on it and no chips. Every visit, something is wrong. After this visit, there will be no more business from my family or I :)
JO
Josh Wilhite
Im giving up. Every time we have been we have gotten bad service. No "how are you" or anything of the sort. Just order your food and leave us alone, is how it seems. The last 3 times I have gotten the loaded potatoe it has been uncooked. Not sure, but seems like its ran by teenagers..no offense.
MA
Matthew Smith
Ricks BBQ is not only a convenience store, but a restuaraunt also. They serve a variety of meats (pork, ham, chicken) and sides. They also have massive, delicious loaded baked potatoes. If you are looking for good food and Southern charm give Ricks a try.
DA
David R
They have horrible customer service and their good is even worse. I wouldnt waste my $ or my time. I wouldnt even give them a star if I didnt have too to be able to post this. Also their positive reviews are written by employees and their family.members.
TI
Tiffany Hayden
We used to love Ricks Bbq but today will be our LAST time eating there! ! The employees attitudes are HORRIBLE, the food is good but there is never consistency on the orders, and our order is NEVER correct! !
SC
Scott Saltiel
Just passing by and the natchos looked better than we were. I would give it another try to see if my first impression was fair
JO
Josh R
Sometimes gets the order right. Unfriendly staff. Low quality food. Most "Ricks" locations need much improvement. Horrible.
GA
Garry Cooper
Absolutely fabulous barbecue and fruit tea,the people that are working there are fabulous thank you guys for the service
A
A Private User
Food is good and the value its in a convient location but if your going thru the drive thru you might wanna bring a tent
KE
Ken Mangrum
The best pulled pork from a baked country ham!!!! And cheese sandwich hands down. And the fries are good.
DE
Derric Ellis
Fixed this review. Great BBQ. The chocolate gravy biscuits are a must if you visiting from out of town.
CH
Christine Buckingham
Good pork, great potato salad, good service, clean and includes a convenient store with it.
KA
Kat Priddy
Poor customer service as far as the gas station goes. Went in at night on the weekend.
MI
michael perkins
Sandwiches where not good I could have bought a frozen burrito and got better food
MI
Mitchell Bates
This was actually good bbq, made me want to try one of their regular restaurants
CL
Clint Osborn
Love Ricks BBQ. Better then most gas station with the best BBQ in Lawrenceburg
LY
Lynn Self
Awesome bbq, rib platters, and loaded baked potatoes! Stop by and GET YOU SOME!
TJ
TJ Moore
Ran by teenagers, orders are consistently wrong or cold despite long wait times
KR
Kristen Rice
Pretty good BBQ. The place has always been very clean every time Ive been.
A
A Private User
Very good bbq, stuffed potato & more. Nice polite employees, good value
MI
Michelle Jennings
Very slow service. Drive thru was closed due to lack of workers.
A
A Private User
Love the food and the service is usually really good.
SH
Shannon Davis
Better barbecue than your typical fast food joint.
JA
Jamie Whitaker
Good BBQ, & a small variety of other things.
A
A Private User
Great good and service. Love to eat there.
DE
DEJAN MUSIC
nasty nasty nasty nasty nasty nasty nasty
ZA
Zachary Hanson
Good place from food to gas Ricks has it
NA
Nathan Ulewicz
Love the BBQ and the potatoes are huge!
SH
Shane Haynes
Favorite BBQ place hands down.
JE
Jenn C
Horrible. Miss leading menu
BR
Brandy Johns
The baked potato is awesome
LI
Linda Killingsworth
I love the ice cream cones
JA
Jason Payne
Great food and service
RO
Robert Hinkey
Great food and service
CA
Carol Potts
They have great bbq.
KE
Kevin Hubbuch
I just work here
CA
Carla Killen
Great food
PA
Pamela Graves
Good food
JE
Jenny Ventrice
good food
GI
Ginny Powell
Love it