Address: | 900 Lehigh Valley Mall Drive, Whitehall, PA 18052, USA |
Phone: | +1 610-443-0866 |
Site: | goldencorral.com |
Rating: | 3 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 7:30AM–10PM 7:30AM–10PM 7:30AM–9PM |
HO
Holly Shirt
I arrived about 3:55 p.m. Tuesday, 28 May 2013. Several friendly staffers walking to their cars in the parking lot (apparently a change of shifts) were not in such a hurry to get home. They turned around and went with me to open the entryway door for this newly-senior citizen. For a busy, casual operation its unusual and impressive. Blocking the north register for who-knows-what, one couple created a five minute wait. The south register reopened quickly and accepted my payment. I found a relatively quiet corner table and headed to the restroom to wash up before touching any serving utensils.. Restroom was clean and well-stocked. The required signs, "Employees must wash hands before leaving the restroom," (preferably in all restaurants, but certainly in self-service buffet restaurants) should read "EVERYONE must wash hands before leaving the restroom." Customers who refuse (YOU KNOW WHO YOU ARE) should be escorted out. No refunds, either. Customer are NOT always right. Wanna talk "Disgusting?" THATS DISGUSTING! Standing and walking on their hind legs in public could be their greatest expertise. The well-done marinated steak I asked for actually CAME well-done, but was still tender, lean with no bone, gristle or excess fat. The pot roast was very tasty, and fall-from-the-bone tender. Have I had better? I have had better barbecued brisket in specialty houses in Abilene, TX; Nashville, TN; Tyrone, PA; and at the Lafayette, LA Golden Corral. But that was brisket and this is pot roast. Taste is subjective. I worked 4- and 5-star hotels and dined in the Officers Mess on cruise ships: they served nothing better. I have been frequenting the new Asian super-buffet and grille in Easton. Its food is very good. But for my palate, the Sesame Chicken and vegan Fried Rice here literally blows theirs away. I did not fall from the turnip truck yesterday. I have seen how low our youth will stoop to protect their turf. For decades, Buffets, Inc. has operated a location less than a mile away with no real competition. I have long felt it offers good food at a fair price, but have not been there for about five years. I suspect this new Golden Corral has put a serious dent in their gross revenue, and a few of their staff (or their staffs surrogates), experiencing reduced income, are generating bogus reviews. Few of the younger generation possess the writing skills needed to disguise anger. The anger underpinning some of these negative reviews is so thick you could cut it with a knife. Postscript: Not very long ago the progeny of Pennsylvania Dutch (actually German) settlers, todays Lehigh Valley is a textbook example of corrupt politicians pushing unfettered immigration through wide-open borders to infest the United States with cheap labor. That thousands of them flock to the Golden Corral is no surprise. Customers who criticize American restaurants negatively-affected by dirty customers have only themselves to blame for their complact political-correctness. Liberal-Progressives fail to comprehend the Statue of Libertys beckoning call: "Give me your tired, your poor. Your huddled masses yearning to breathe free. The wretched refuse of your teeming shore. Send these the homeless, tempest-tossed to me. I lift my lamp beside the golden door." For nearly 200 years, immigrants melded into the salad called the United States, growing into Americans in their adopted country. Too many of todays immigrants try to regress America back to their homelands. The only thing they meld into America are germ-laden hands into the serving pans of public restaurant buffets. Restaurant dirty? Human pigs do that Dont like crowds, either? Eat at home!
SO
Sophia Castillo
Having eaten and worked at multiple Golden Corral franchise locations, I must say that this Golden Corral in Whitehall, PA has been the worst buffet I have ever been to or worked for. Before being very unprofessionally fired by a disgruntled manager who was on her way out and taking her frustrations out on workers, I experienced much abuse and mistreatment as a worker. Workers at the Golden Corral in Whitehall, PA are forced to work long, painful hours without a break to even sit down, let alone a lunch break, in sweatshop-like conditions. This restaurant has always been unorganized when it comes to scheduling and management thus making for under-staffing and thus poor working conditions. When I first began working at this location I was told, on multiple conditions, that I was not to ask for a break on weekends because we simply did not have the time for it; the only people who were allowed breaks - on the rare occasion that they were given - were those who were working with workers permits because they were minors. I have even, firsthandedly, witnessed a worker in the dish room so hungry that he was eating the rejected food that was getting ready to be thrown out and washed and the same manager who fired me yelled at him and told him that because he hadnt paid to eat that he was not to eat anything there - even though it was being thrown out. To be quite honest, having been fired - despite the fact that it was done unprofessionally and in front of both customers and employees - was almost a relief for me because going into work was miserable for myself and for my fellow coworkers as I have heard others say, on multiple occasions that, "Coming into work at this place is like going to jail. I feel like were in jail when we come here and you can see it all over our faces; were miserable." This was also the most unsanitary restaurant I have ever worked at. Dishes and silverware were constantly being washed inefficiently and placed out for use while still dirty and the dish room always smelled awful. While the dish room was always backed up, the kitchen was also malfunctioning on a regular basis as I had clients who would return steaks to me and ask to speak with a manager because their steak would be completely raw and bleeding on the inside after they had asked for a medium or medium well steak. Vegetables were put out raw and customers were constantly complaining about pizza tasting bad or food being too salty. This restaurant is disorganized, unsanitary, and practically a sweatshop; I wold not recommend it to anyone. (Please do not misunderstand this review for libel as it is not slanderous, but an informative explanation of what is to be expected of this restaurant by future applicants or consumers).
JA
Jake K
This had only been my second experience at this particular Golden Corral and it proved to be one of the worst restaurant experiences I ever encountered. To start, the cooks/chefs were extremely negligent in keeping the food lines well stocked and clean. On several occasions, I noticed many empty trays sitting, not being filled, for up to ten minutes. One station, serving BBQ chicken, had one piece of chicken in it the entire time that I was in the restaurant and was never filled from the time I entered until when I left. On the particular evening I was there, they were serving carved ham, but after standing around it, in the way of other people wanting the food that was in front of the ham, and no cook/chef nearby, I left, opting for the meatloaf nearby. The way in which the restaurant serves the carved meats was also extremely inefficient. Patrons stand along a counter, waiting for their steak, fish, etc. to be made while blocking other food options other patrons may be trying to reach. The whole system was extremely disorganized and, to me, posted as a possible fire hazard since the people would end up standing in the middle of the main walkway toward the exit. The food itself, though some of it very good, was not very hot, some of it barely even warm, more than likely having been sitting under the lights for a long time without being changed out. The dessert lines also lacked in consistency of service. While getting a brownie, I noticed a patron obviously annoyed at one of the cooks/chefs in the back, possibly due to not filling a chocolate syrup pump. She claimed, poor service and wheres management. I did see her later talking to the manager, but Im still not quite sure what it was about. Also, after getting my brownie, I wanted to get some hand-dipped ice cream, but there were no scoops anywhere near the ice cream, so I instead opted for the soft served, which was also either near empty or not working properly as the ice cream barely came out when I pulled the lever. Im not a person to leave nasty reviews, but after returning home for several hours, my mother fell ill from some food she ate at the restaurant. After thinking about what it possibly could have been, the only thing we could possibly think it might be is a lemon pie she ate for dessert. Regardless, this will be the last time that I eat at a Golden Corral and I encourage anyone else that, if youre looking for a quality buffet experience, you will not find it at the Golden Corral, but at the Old Country Buffet located across the street. That is by far the more quality restaurant than Golden Corral will ever be.