Baja Fresh Mexican Grill, Sherwood
| Address: | 16002 SW Tualatin-Sherwood Rd Unit 639-26, Sherwood, OR 97140, USA |
| Phone: | +1 503-925-8050 |
| Site: | bajafresh.com |
| Rating: | 4.3 |
| Working: | 10AM–8PM 10AM–8PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM |
Location
Photos 58
Reviews 13
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Jeremy Delamarter
I almost never write reviews, but I feel compelled to post this in hope that the owners will see it and take action. We have always enjoyed Baja Fresh, and we eat there every week or two. We were thrilled when we saw that this one was going in just a stones throw from our house. I have been there twice now, and it is a bit of a train wreck. I realize that it is new and there are bound to be growing pains, but it appears that there has been very little training. In both cases the individuals taking my order were very nice, but seemed completely lost when it came to what was on the menu and how to input an order in the computer. When I went this evening for the second time, the girl at the register spoke very little English. I had to repeat everything at least twice, and even then she couldnt get it right until another girl came over and explained it to her in Spanish. I couldnt tell if the issue was a language barrier, an ignorance of their menu, or both. I then had to wait to receive my food until after several people who were in line behind me had already gotten theirs, and I went up to inquire about it. Finally, when I got home I discovered that my burrito was missing both cheese and sour cream that I had ordered. While it did have guacamole, it was only in about a half inch on one end of the burrito. As I mentioned, this is the second time I have tried this location, and the first was a day or two after it opened so I was willing to give it another try. This is now a week later and it was worse than the first time. Im giving it two stars because the employees were friendly and obviously trying. I mostly blame the owners for a shameful lack of training and preparation for their "Grand Opening". Please, if you are reading this and you are an owner or manager of this location, Im begging you to take action and remedy this. I want this Baja Fresh to succeed in the long run.
PH
philmore316
Great food and friendly staff. I would also like to point out that we went around 1pm and the bathroom looked like it was just opened and never used prior to my use. It was IMMACULATE. That says a lot about the owners/management in my opinion.
ZA
Zaphendrah Knightly
Super friendly and patient staff. The food is amazing too, sorry for asking to stuff my burrito to the limit.. it was good though!
GA
Gan Gaming
It was amazing it is there anniversary so I got a free souvenir cup and a free drink amazing survice and free chips
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H Denton
Good spot ...reliable. I just wish they played the awesome Latin music they play at other locations.
AN
Angie Cina
Typical Baja Fresh. Good food, quick and great for a tasty quick meal.
KA
Kathy Ward
The shrimp salad was OK. Light on shrimp and pretty pricey.
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Sonn F
Loved the salad in here and the free chips are a bonus.
JO
Joe Mason
Nice new location. Good food
MA
Matt Belding
Good food for a fair price
SC
Scott Demming
Always fast and fresh
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Nicci Schu
Friendly people!!
BY
Byron Bouquet
consistently good
