New Number One Chinese Restaurant
| Address: | 7536 W Oklahoma Ave, Milwaukee, WI 53219, USA |
| Phone: | +1 414-329-7777 |
| Site: | newnumber1.us |
| Rating: | 3 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 12–9:30PM |
Location
Photos 1
Reviews 8
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Jessica Oberbreckling
Horrible delivery time, and when I got the food, the sweet and sour sauce had been shoved through the lid of the gravy container, and there was a flood of gravy in the bag that got on EVERYTHING, including my coat, furniture and my sons clothes when we tried to take the food out. I asked for a refund. They said drive it back here and we will give you one. I said no, if I could have driven to pick this garbage up in the first place I wouldnt have had it delivered. I said I want you to deliver my money back to me including tip ($26) and Ill give that mess back to the driver. The manager hung up on me (probably because I talk fast and I was pissed but I TOTALLY have a right to be pissed about my personal stuff getting ruined), so I called back and demanded a refund or it would be a legal matter where they would be replacing the things that were just ruined by their crap food. My son ate a couple pieces of his chicken and almost threw up. I will NEVERRRRRR recommend this place to anyone and I will NEVERRRRRR order from them again. Theyre unprofessional and rude and the refuse to take responsibility for their careless actions. Im furious!!!! And when they finally got here, the driver was very rude and demanded to see everything was in the bag. Everything was in there, covered in gravy, minus a couple pieces of chicken my son tried to eat. I said to tell the staff to be more careful packing their bags.
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b norwood
Anyone who says all Chinese food (Americanized) is the same - is wrong. Everything about the food from this West Allis restaurant is subpar. - They got our phone delivery order wrong, even though the order taker said she understood. When you order shrimp and you get chicken - that is a major problem. - The pea pods were the cheapest quality thin type, that were therefore overcooked and limp and an unappetizing olive/gray/green. - The fried rice was tasteless, Hardly any meat or shrimp or vegetables and no egg. - The chicken satay appetizers were dry and overdone - again with hardly any discernible flavor. (On the bright side, our dogs liked them.) - The egg rolls might have had meat in the filling, but it was so fine, you couldnt discern a texture or flavor. - The rangoon appetizers were soggy and the filling bland. The restaurant owner(s) and cooks must not think much of the American palette - or their reputation. > We will never order from them again and my suggestion is you dont either. We will make the extra effort go out for Chinese. (As we are new to the S.W. side, Fortune on Hwy 100 is the best weve found so far for standard Chinese food. (And the service was pleasant too.)
WI
William Anonymoose
I have never written an online review about anything, much less a negative review of a strip mall restaurant but in this case I feel like it is the responsible thing to do. Im not writing this review to be cruel or rash but this was, hands down, the worst chinese food I have ever eaten. I got the wing and rice dinner combo with "lemon pepper flavor" and chicken fried rice. The flavor that was put on the chicken wings was so overdone and incredibly salty that I physically could not eat it. The chicken fried rice that came with the wings was in the same container so the rice was contaminated with the inedible flavoring and ruined as a result. While I was waiting for my food in the restaurant I witnessed the delivery driver mistakenly take a customers pick up order out for a delivery run and it took about 15 minutes for Number One to track down this guys food and get it back to the restaurant for him. Also, my sister said her lo-mein was bland and generally bad quality.
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Annie Lederer
HORRIBLE customer service. We ordered Fried shrimp appetizer and they brought French fries. We called to let them know so they could bring the shrimp and the lady who spoke very little English started to argue with me that I said it wrong! I explained to her that after I placed the order the person on the phone repeated it so I dont see how I was at fault. I then asked to speak to a manager and she said I IN CHARGE. I asked again if she could just please bring the shrimp. She said that they would not exchange the fries for the shrimp and would charge me for both the fries and the shrimp (not to mention having to wait another 30 minutes). I told her that I would not order from here again because her customer service was poor and she said she didnt care and kept insisting it was my fault. Lastly, I asked for a different manager or the owner and she said no, no, no. After that I hung up because you can get generic Chinese food anywhere around here.
NE
New No1
Hi, I am RESTAURANT OWNER. We got good reviews in the past few years. However, after we moved to the new location (in the same court), we received some bad reviews about the food and found some were caused by misunderstanding, and some reviews might come from our competitors (other restaurants). We always take our food quality seriously and the chief is the SAME. So we welcome your suggestions and improve our food. We hate the some peoples behavior that giving bad reviews for living. Please feel free to call us to let us know if there is any food or order issue. Thats the only way to improve. What we want to do is offering you the good food experience. Thank you all the customer who support us in the past few years.
WI
Wilson Torres
My wife orders over the phone and I get out of work and pick it up. Order was over thirty dollars and my wife tells the person do we get free pork fried rice she says yes. I go pick up food and the idiot at the register tells me I need the coupon to get the free rice and she says I need a coupon to get it. I call my wife and my wife says she didnt say we need the coupon. I tell the idiot at the register it doesnt say you need the coupon she then tells me it is common sense. I died at the moment horrible customer service, horrible communication horrible in general. I told the idiot at the register common sense you you should say to your customer bring the coupon also common sense you dont talk to customers like that
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sean domanski
First time I ordered from them was after work and it was late after, 10 on a Sunday I think, and they were the only place that delivered. Ordered the general tso chicken, egg rolls, and fried rice. Everything was great and they come in the good plastic containers that I reuse for everything. Since then Ive ordered from them close to 10 times. I usually get the same thing but have tried some different sides. The only iside I have had was they mix up the general tso size. Instead of the full container of chicken Ive gotten the one thats half vegetables which is annoying. BEST PART YOU CAN ORDER ONLINE.
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Dave Shapiro
When I have Chinese food, I generally judge the freshness of the vegetables by whether celery and water chestnuts are crunchy - then you know they have not been stewing in a pot for a long time. At New No. 1, I have always had crunchy vegetables. The selection is larger than a typical Chinese restaurant and the food is tasty. There is very limited seating but then this is basically a take out place. Parking is ample and it is handicap accessible. The only down side is that they are a bit higher priced than their competitors.
