Address: | 14650 N Kelsey St, Monroe, WA 98272, USA |
Phone: | +1 360-805-4919 |
Site: | fiveguys.com |
Rating: | 4.2 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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Kramer Kosak
If i could give it 0 stars then i would. The new management and the employees here is TERRIBLE. There was 1 person working behind the counter. He had to take our order and then go cook and prepare all of our food along with 2 or 3 other customers orders ahead of us. There was an employee over talking to a customer the entire time. Another girl came out from the backroom and joined in talking to them, neither of them acknowledging us at all, all the while there was just the boy behind the counter hurrying to try to get us our food. There were chairs all over, not pushed in, peanut shells all over most of the tables and all over the floor. It took 15 minutes for us to get our food so we could actually leave, we were going to eat there but after this customer service we decided to take it to go. When we got home and opened our food, we ordered and paid for a cheese hot dog but there was no cheese found on it at all. It was only a 5 minute drive home from there but most of the food was luke warm and some of it even cold. We have been in to this particular 5 guys multiple times before the new management took over and we never had this experience. We were always greeted nicely by everyone and the store was always clean with the food being served promptly. This store has definitely declined and is not a go to place to eat anymore.
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Josh King
Now these guys can make a burger, oh man I went here for the first time about a year ago, I mean its a burger right... Wrong its a hunk of juicy delicious meat. You can put whatever you want its pizza of burgers. From sauteed onions to fresh onions, pickles. Awesome place to eat. I highly recommend to some one that dont mind a few extra calories once in awhile. Have a great eat.
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kornn dawgg
These are the best burgers in the world. Every time I eat them, my pants are dampened. Bless. Every bite makes me want to kiss the human who created it. Just kidding, only a god could create something as beautiful as that. The heavens have blessed this burger shop, and this burger shop has blessed my soul. The fries are the cherry on top, a deep fried cherry of eternal happiness
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Stacy Tate
Went with my wife and son because the store next it it was having their grand opening and we hadnt been in a while. Wow! It was the best Five Guys burger Ive had. All three of us noticed the experience was much better than we remembered. Be careful, unless you want a huge meal - get the "little" burgers. They are a single patty and the bun to meat ratio is much better.
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Greg Bulette
Completely unimpressed. My bacon burger was delivered to me in a wrapped up aluminum ball. The very undersized soggy buns made handling difficult and the whole sandwich fell apart and slipped onto the table after a few bites. For $12 plus bucks including fries and a drink there are much better burger joints. Including Red Robin which is right across the street.
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Josh Manduchi
A fast food chain that serves freshly grilled burgers. The burgers are okay but its the fries that make them stand out; the fries are awesome. They use fake cheese on the burgers which is the only true downside. If that were switched out with some actual cheddar these would be the best burgers in town.
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Tara Sargent
I love Five Guys but not so much this particular location. Seems they have changed management or ownership maybe a few times. Each time I give it a try again its a different experience. One thing is they sure dont give the normal five guys amount of frys at this location so plan on having to buy more.
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Andrew Purcell
Corrupted business to work for, weekends are always busy . Co workers never washed hands . Management doesnt know how to manage. It says "under new management" but its the worst General Manager Ive ever had. They actually do have a freezer !
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Katie May
Absolutely horrible. My mom has gotten food poisoning twice here already and a few other people I know have as well. If youre gonna be a fast paced burger place, atleast cook your meat all the way. Never going here again.
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Michelle Delgadillo
Theres nothing like a tasty burger. Id give it 5 stars if they had more gluten free options. Some day maybe. In the meantime, its worth the price for the meal you get. Thanks Five Guys Monroe.
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john s
Honestly Im so sick of ordering your food and getting home to find out 1 bacon cheese burger is missing the bacon and then another burger is forgotten this place is starting to go down hill.
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Jeremy Jordan
Love Five Guys, but this one seems to be staffed mostly with high school kids, and often gets orders wrong, or forgets things like topping off fries. Check your stuff before you leave.
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Lee Alley
They just plain get the job done. Worth going back. And so convenient to the theaters, toy store, new dentist office next door, and right next to major grocery store.
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Ashley Kerwin-Sanders
I enjoyed my burger, but my kids hardly touched theirs and said they were too dry. Love the large portion of fries. Probably wont be back anytime soon.
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Jonathan Plona
Burgers are good, and definitely try the Cajun fries. Dont get greedy with the unlimited toppings or you wont be able to taste the beef.
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Dave Baerg
Great burgers made to order with real beef. Not the cheapest meal option in town but oh so good. Warning the frys are huge portions!
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Paula Popp
The manager on this shift was hysterical and so efficienc! Employees all look like they love what theyre doing. Food was fabulous.
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Ryan Kelley
Great burger joint, although I was a little disappointed this location didnt allow you to throw your peanut shells on the ground.
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Peter Gilbert
Overall,pretty good. Store was spotless, staff was pleasant, burgers were prepared exactly as ordered and were very good.
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Zac Schasteen
You cant go wrong with their burgers. The price is crazy though. $50 for three people to have burgers and fries.
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Leslie Kreher
Expensive and worst burger I have had in a long time. My husbands burger was raw inside. Dont waste your money.
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Karen B.
Always a good place to eat, we have eaten a several of the different 5 Guys and have never been disappointed.
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Dean Van Peursem
Over priced and arrogant service. $2.30 for a small coke. Give me a break! Wont disclose pw for wifi.
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Lynn-Marie Kipp
I went here with my boyfriend after a night at the evergreen speedway... it was my fav part of the night
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Tymon Johns
My kids love this place. Maybe its the soda fountain options. The food is good but overpriced IMO.
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4everLaN
Ate here recently. My burger was delicious. The peanuts while you wait idea is ingenious. Love it.
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michelle powell
Amazing food. Special thank you to Brandon for providing above and beyond customer service.
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Florian Baker
Always good to feed that craving of a bacon cheese burger and the kids love their hot dogs.
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Jeff Garra
Good food and service. Very stalin-esque but perhaps this is due to the franchise.
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Brendan M. Bray
Fresh, made to order and good! What else can I say? A good value for my money.
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Heather Huttner
Super expensive burgers, not worth the price. Closes at weird hours sometimes.
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Wyatt Blankenship
They use fake cheese on the burgers and I think its fantastic. 10 outta 10 irl
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Caden Baumgartner
Great burgers, dogs, and shakes! Amazing place to go to! Would go again!
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Joe Balint
As far as burgers go, these "guys" are great, fries are very tasty too