Address: | 6780 Waltons Ln, Gloucester Courthouse, VA 23061, USA |
Phone: | +1 804-693-4585 |
Site: | chick-fil-a.com |
Rating: | 4.7 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM Closed |
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Olivia Baldwin
Everyone always have such good things to say about this Chickfila, but almost every time I visit, my order gets screwed up somehow. I have had to bring back my lunch after I got off work because my order was jacked up. I asked for a refund rather than a new order. I had my receipt and the guy was questioning "how I paid". I gave him a blank stare and handed him my receipt. I decided to write this review after I had to turn around this morning to go back to get my granola for my yogurt I ordered. Then when I did get to work and started to open the yogurt, I noticed the yogurt looked like a couple of spoonfuls. The granola in the pouch was actually more than the yogurt. This was the last straw. $2.39 is already too steep of a price for that small cup (and yes I realize there are a few pieces of fresh fruit). Never going back.
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Mandi Davies
I love Chick Fil A. Love it. I was exceptionally excited about this Chick Fil A after getting so many sauce packets!! (The last one I went to charged me for more than two packets.) I was a bit disappointed when I bit into my sandwich and though the chicken was fine, the bun was dry. As if it had been left out. It was a dry and stale bun. My husbands too. Lastly, husbands fries tasted fine, but mine had no salt and were soggy... Not crisp. However they were piping hot, so that tells me they just werent fried long enough and didnt get salted... A bit disappointed. Oh well.
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Evan Sciacchitano
This was absolutely the worst experience I have ever had at a Chick-fil-A. First of all the cashier tried to give me the wrong sized drink. Then about 15 others who ordered after me were served first and all I ordered was a sandwich and fries. After all this when I got my food they had not given me the sauce I requested and the chicken on the sandwich was grilled and barely covered half the bun. (I ordered fried). Stay away if possible.
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Matthew Canis
I had an amazing experience!! Literally the best service I have ever witnessed. The staff is the most friendly staff and they are so kind as they walk around refilling drinks and whatever you need to have a quality meal. Even tho its a fast food restaurant, it is presented as something much greater! Would recommended going here and really appreciate the kindness of the workers!
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A Private User
I noticed the other morning when I was there, I spilt my coffee and noticed that while they were having their managers meeting that not only did the people who were working there help me but some of the other managers in the meeting were helping me as well. Very friendly, great customer service. Good food and Clean establishment :)
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James Hudnall
Very friendly staff. My girlfriend and I had 2 cobb salads. They were great and reasonably priced. The atmosphere was pleasant, but the table arrangement made for uncomfortably close quarters with an adjacent table literally 6 inches away separated by a 1/2" thick pane of glass.
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A Private User
Restaurant is very clean. Staff is very friendly and helpful. Drive-thru is quick. Food is delicious. Love that you can get a fruit cup for breakfast instead of hash browns. Lunch options are great too. Their chocolate milk shakes are delicious! Love Chick-Fil-A!
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Kelly V
The service here is very quick with very little wait time. However, the staff does not watch the play area even when guests inform them of a problem. As a consequence, there are many times when the area becomes two rowdy for younger children to safely play.
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Cheryl Roby
Fast, always delicious, owner came out to greet us which goes a long way with us, everyone is always nice. I wanted slaw and now its discontinued , but its always a good experience which made up for it!
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James Gomes
Chick-fil-A breakfast is underrated. I dont usually like biscuits for breakfast but this one melted in your mouth. Food was tasty and hot. Staff held the door for you and greeted you. Whats not to like!
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Cheryl Teagle
Always great customer service with friendly and well-trained sraff. Thanks John Gordon for bringing Chick-fil-A to Gloucester and your service to our community is awesome!
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Darrell Fields
Absolutely the best fast food in Gloucester, top notch staff and service. The staff are Always Super polite and friendly. I love this place and Highly recommend it
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Jennifer King
Drive through exerience: polite staff and great service. The server at the window even offered us a dog treat for our puppy who was people watching out the window.
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V. PAUL FARMER
Always friendly and fast....noticed they had a "now hiring" sign up @$10-$12 maybe thats why?? The pay more than minimum to attract the positive attitude people.
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Daniel Smith
This is the best Chick Fil A in the country. Very clean and when its really busy they are still able to get your food quickly with great customer service.
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Cathy Cross
There have good food and the place is clean. They are friendly bring you your food when they need to. A service is five stars there a very clean place.
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Tarsha Jarvis
Everyone is always friendly. Even though the drive thru was busy we had fast service. The owner was even there in the window helping out...very friendly.
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Brian Rueger
Every Chick-fil-A is the best. They no other way to treat their customers. Best spicy chicken sandwich. I try to stop here whenever I go by.
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MrJayroca3
My daily routine, Order is always hot and perfect, Staff is beyond friendly. A+ Just bring back the Asian sesame dressing.
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Beverly Ann Teichs
Crazy busy place where all the staff keep going with smiles, "my pleasure" and explanations if things need explaining.
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Christina Andrews
Need to pay attention to detail got my order wrong had to drive all the way back they forgot one of my sandwiches.
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Edwin Ward
Service was friendly/fast/attentive. Dining area was immaculate. Indoor Playground if thats your kinda thing.
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Bill Hawkins
Excellent service. After ordering we were seated and within 5 minutes our meal was brought to the table..
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Agent Pew
Friendly staff. Food can be hit and miss. Usually the busiest location in this area during lunch rush.
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Patty Lindsey
Best service we have ever experienced. Cleanest chick-fil-A we have ever been in. Top Notch management.
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Thomas Cernicky
One of the frendlenes and cleanest fast food restaurant you will ever eat management done a great job.
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Wes McIntyre
Awesome as always. The best customer service. I had the new BBQ chicken sandwich. My new favorite.
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Cindy Madison
Extremely friendly staff! Food is great. Very clean dining room and restrooms. Owner is fantastic!
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Laurie Watson McKay
This place is busy but the food was fast and delicious. I got the market salad and it was perfect.
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Denise Oliff
Always the best experience and food. Clean, fast great meals and top notch service with a smile.
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Angie T
Always awesome customer service, never get my order wrong, and have the best tasting coffee!
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Genie Brooks
Friendliest people and best service in any Chik Fil A. A standard that no one can match.
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Tom Sawyer
Great chikfila, friendly staff, and they cater to you like a restaurant. Eat Mor Chikin!
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Shelia Hartbarger
It was great. Service was excellent and food was delicious! Staff was very proficient
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Barbara Ann Wright
Love the food, and the employees are wonderful. You cant get into handicap parking.
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Taresa Campbell
Very polite, a smile on every face, and hot food (especially the waffle fries)!
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Danielle Gray
I love how everyone here is so polite & always helping people in the community.
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Sam Lewis Jr
I love the chicken nuggets but just dont get enough other then that Love it
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John Porter
Everything youve grown to expect from Chick-fil-a. Great community members.
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SUSANNA tschan
Great food, great service even though it took time to get thru drive thru.
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James Marsh
Great service! Wonderful people work there. Very busy but still fast.