Address: | 43150 Broadlands Center Plaza #194, Ashburn, VA 20148, USA |
Phone: | +1 703-723-4436 |
Site: | lostoltecosrestaurant.com |
Rating: | 3.3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11:30AM–11PM 11:30AM–9PM |
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A Private User
Me and my fiance loved this place when they first opened. The outdoor patio is very nice in the spring/summer and the food was very good. We were regulars and consistently ate there about once a week for about 2 months from the time they opened, but noticed a dramatic decline in service as time went on. Finally one night we decided to go and sit at the bar for a late night dinner and some margaritas. They advertise that they stay open until midnight on Saturdays and it was about 10pm when we arrived. The bartender made us feel unwelcome and like he was just ready to go home the moment we arrived. We ordered a top shelf margarita and a dinner entree each. We finished up around 10:45/11pm and again got the impression from the cold and rude bartender that he wanted us to leave so that he could go home. We asked for the check and I immediately put my credit card in the check booklet and we waited for the bartender to come by and pick it up. Well we waited and we waited and we waited. He was over at the other side of the bar speaking with his co workers and they were all clearly ready to go home even though they advertise being open for at least another hour and it was a Saturday night. You would think they would welcome bar business on a Saturday night! OK... well fine... if you dont want us there and are going to be rude and make us feel unwelcome then just come pick up our check! All the employees then ignored us and gave us the cold shoulder while they started to close up for the evening. The bartender then walked right past us didnt pick up payment so we could leave and started to put the chairs up in the restaurant section. Me and my fiance have both worked in the service industry and are very understanding, but the awful way we were being treated that night was just ridiculous. finally after waiting for the bartender for about 30min to come back by we just ended up leaving cash and as such tipping him way too much for the awful service, just so we could get the heck out of there. It has been months and we have not and will not ever return to this place. Its such a shame because we really did like this place when they first opened. Oh well and say bye bye to this regular business.
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Randolph Ruff
I have been here several times. The staff is always friendly and polite. The bartenders have always been attentive, helpful, and approachable - just as you would expect one to be. The margaritas are fine too. I really love reading reviews from people who complain about the margaritas, particularly those who cannot spell margarita in the first place, much less tell you how to make one - but somehow they no its not right. Is it the best margarita ever? No, but youre in a suburban strip mall restaurant. A little perspective is in order, and possibly a little understanding of what the drink youre ordering is. Some of the above comments are clearly from people who need something to complain about. The food is basic fare neighborhood Mexican restaurant stuff. Its nothing that is going to win awards, but its good, fast, and reasonably priced as restaurants go these days.
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israel hernadez
This aint no mexican food it may be good for people that doesnt know about mexican food Also the service is horrible there was 3 tables with people and like 5 employees no one seemed to check on either one of us Really bad service horrible food I dont never say never but I will try my best not to come back to this mud hole Este restaurante es un chiste el servicio es ridículo no lo recomiendo
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Jennifer Smirniotopoulos
Terrible service and unfriendly waitress! We would have gotten better service at chipotle or Taco Bell. Save your hard earned money and go somewhere that has true, authentic Mexican food. ...and were pretty sure the salsa was mostly watered down ketchup with onion and cilantro. Stay far away!!!!!
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Don Schaeffer
You live and learn....wait staff cant always be cheerful and positive, but they dont have to be snide or irritable disposition when dealing with customers. The food is average at best. My advice, go somewhere where the service is better. I should have listened to the other reviews.
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Becky Jayne
The bartenders are RUDE. They cant make drinks and they suck HORRIBLY!!! I asked for a Cuervo margarita and got a cup of house tequila and juice, when it was replaced I got a cup of sweet & sour and triple sec. The wait for a drink was about 30 mins with 4 bartenders. Never again!!!
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David Annunziata
Very nice looking place. I imagine the bar does well but the food is not good. I ordered the fish taco. It was $15 for very lite food and no extras. The jalapeños were like bell peppers
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Mayra Gonzalez
Es excelente la comida y la atencion al clientes tambien especial Notma Duran
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Dave Edwards
Service was very quick. I visited during the lunch hour and was in and out in well under an hour. Horchata was amazing! The food was good Tex Mex fair. I enjoyed my visit.
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Carlos Martinez
Amazing food!! Chicken rotis are amazing!! The lady that served us was so polite and happy! Food is cheap and was delicious!
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David Nickelson
Food was not good, service was erratic and dining room was very loud. Will not be back....
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RONALD HARRIS
Typical Mexican, clean, good service and food. Price for 2 came in under $20 for lunch.
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A Private User
This is a hole in the wall but the food is really good and staff is very attentive.
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Michael Noel
It just wasnt good at all even after having one of their terrible margeritas.
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Mohan Krishna
Good variety and very nice servers. Great for happy hour
VA
Vamsidhar Godlaveti
Food sucks and was stale.would not recommend to anyone.
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Charle S
Love it, great service and staff. Food is outstanding.
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Kyle Hickernell
Fast and polite service and pretty good food.
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Benjamin Fonner
My favorite place for Mexican food in NOVA.
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Bill Peters
Great vegetarian options!
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Brian Ramseur
Best Mexican in Ashburn
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EJ Flores
Gotta love LosToltecos
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Chase Wells
Service: C Food: C-
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BROWNSVILLELOVER
Great service