Tailgators Pub & Grill

Reviews 4

JA

Jaeny Saldana

Service was horrible!!!!!!!! The worst service Ive ever had!! Im a server myself, I know how it goes and usually Im very patient and not picky at all but these two girls were just flat out horrible. The first waitress we had took about 15 minutes to give me a water. Then once she took our order never came back to even check on us, even though she passed by us several times, she didnt even acknowledge us or even think to ask if we were okay. It was about 30 minutes if not more before we got our food. Then another waitress started taking over and she was just as bad and EXTREMELY UNPROFESSIONAL. She (second waitress) talked bad about her own coworker and even told us that she was always having to pick up the other waitress slack and didnt know why she hadnt been fired yet. Then once she brought out our food , our friend told her that she was missing an extra side, and she said she would get it out for us. She brings out the missing food and then goes on to complain to us that it was an inconvenience for the cooks to have to make our food since they were already done shutting down the kitchen, that next time that we wanted to order something else we had to do it before the kitchen closed (mind you they NEVER even came by to do last call for food orders) and then said that she had to get her "ASS CHEWED by then cooks" for us ordering after the kitChen closed, even though we ordered our food before it even closed to begin with. Did she ever think how much of an inconvenience it was for us not to get what we order and have to wait even more for our food orDer to be right. Every decent server should know at what time the kitchen closes and should have common courtesy to atleast ask their tables if they want anything else, we told her we watched the other waitress write down or food order and ordered our food BEFORE the kitchen was closed, its wasnt our fault that she didnt think to double check and asked us what we ordered. If her coworker was so bad, she should have made sure that we had everything and that everything was right when she decided to start to take care of us. After that she took forever to bring us silverware and I had to wait atleast 5-10 minutes before getting to taste my food. The only other time she thought to check on us was to pay us out and once she saw that we tipped her more then what she deserved (about $40) she started to apologize and began to ask if we needed anything else. Absolutely horrible and unprofessional, no integrity what so ever. Sucks because they actually have good food and great location, I just hope they get better staff.

ED

Edgar Garvin

Usually I just let a bad experience go, tell friends not to go there and leave it at that. I cant do that with this place. We only came to this place because we had another similarly comical situation at the bar at our hotel and just left. Less than five minutes in we wanted to do the same thing but had been driving all day and just needed to eat and didnt want fast food. This definitely wasnt fast. We had a waitress come to us almost right away, but then she disappeared. Were pretty sure she ended up being the cook because she was replaced by a woman who said it was her first day and later saw the first server popping in and out of the kitchen with questions. Ok, its your first day, and Ive waited tables, so I get it, but shes not going to be there very long. Its one thing to be new, but if your memory sucks youre in a lot of trouble. I asked if the first server if they had ginger ale or ginger beer and she said yes so I ordered a whisky ginger. She never came back and the new server came over and said that they "dont serve mules, or whatever." I just thought she was the bartender and was just letting us know, because she didnt explain that she was now our new server, but then she came back with our drinks and took our order. I took a drink and it was weak. There was hardly any whisky in it at all. I wasnt going to pay money for another weak pour so I asked her what they had on tap when she returned. She said she didnt know so she would get me a list. Several minutes later there was no list so I walked to the bar to see about fifteen or twenty taps with at least ten beers I didnt know and the rest was Coors, Miller, Bud and the rest of the water that has a beer label on it. I knew our server wasnt going to be able to tell me anything about the other beers so I just decided to order a neat bourbon. She had no idea what that meant. I told her just a shot of bourbon. I ordered this when she delivered our food. She passed our table about eight times then stopped and stared at us until she finally said "oh yeah!" and hurried away like she finally remembered my shot. But she didnt. She still didnt. We were almost done with our food when she came over and asked how everything was and I reminded her. She returned with the saddest, smallest most inappropriate shot Ive ever seen. I cant believe I paid money for that pathetic offering. Also, the onion rings were terrible. Just terrible. The highlight of the night was my Santa Fe wrap which Im proud of them for. It was really mediocre.

JO

Joel David Herlache

What a joke. Even as far as sports bars go, which are usually pretty much garbage...this place is a joke. They coin themselves as a "cajun" sports bar... With entrees such as jambalaya, boudin, crawfish, blackened catfish, etc. The boudin is a joke (tastes more like hush puppies) the "cajun" dirty rice was garbage (Ive had better dirty rice at chicken kitchen... Which is SAD) and by "blackened" they mean "we substitute REAL spices with salt" The server asked if we would like our side salads before our meal, to which we said yes. Our meal came and we asked where our salads were. OH YEA HERE YOU GO. so... Our salads came AFTER our main dishes. The salads were wilted and slimey. The dishes were "eh" the service was crap(on a sleepy Sunday afternoon) This is why I normally go to mom and pop resteraunts. They KNOW what food should taste like and they actually know what customer service is. Wont step foot in this place again.

KA

Kaci Champion

Ive been here two or three times now, and the food is pretty solid. The service can be great, but it can also be spotty. During most recent visit I made, the server never really checked up on us after the entrees were served, my friends salad came out with his meal instead of before it, and it took way too long to get our check once we were finished. The other times Ive been, though, there was nothing to complain about. Ive had the wings and the fried catfish so far, and I would say that both dishes are very good. The burgers my SO has had have been to his liking, too. I still havent tried the crawfish here yet! I like that this place stays open late with decent food. Would I go here during normal business hours? For chicken wings, definitely; for much else, I think there are better places. Note: This place has changed its name! I believe its now something like "425."