Address: | 913 TX-80, San Marcos, TX 78666, USA |
Phone: | +1 512-392-9464 |
Site: | order.wingstop.com |
Rating: | 4.1 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM |
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Raymundo Guzman
So I am a San Marcos born and raised son of 21 years, and had never visited your location before Saturday 12/5/15. I came around 8:30 with a friend of mine who visits your location quite often. He and I for the last few days had been building up the hype of excitement for my first time visit. Your location was exceptionality clean and all employees were very friendly so I compliment for that. After placing our orders (mine under the name "Ray") my friend and I went and sat down to wait. An order was called out which to me sounded like Ray but another man across from our table named "Frank" (I see how we both could have misheard correctly) stood up and went to pick up the order. I waited a few seconds to see if the man would either start enjoying his meal or have a puzzled look on his face, to see if may he recieved the wrong order. A few seconds passed and I noticed the puzzled look on his face which tells me that I was right about him receiving the wrong order (which my friend says happens quite often). I sat and waited while he went to complain about the order being wrong. He then came and sat down and continued eating (I guess he didnt mind the mix up). After a few minutes the name "Frank" was called out and the man with a puzzled look stood up and went to grab the order. There was a small conversation between him and who I think may have the manager (I assumed she told him that he grabbed the order incorectly). He took the second order back to his table and continued to eat both orders. I then waited for an apalogy or some kind of notice that my food was on its way (it never came). After about 5 minutes passed my friends order was called and he want to pick it up. Another 5 minutes passed so I went to go check to see if my order was being remade. After speaking to the girl who took my order she pointed me to someone else who she said would "fix me right up". I then explained my order and the woman said she would have it out shortly (which took another 10 minutes). So by this time my friend had eaten his order and I was left alone to finish mine. Overall the wings were great, atmosphere was exceptional and people were nice. I just wish my meal would have been given out correctly and on time. And without having to make sure it was being remade.
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Stacey DeLoach-Jackson
Just left the Wingstop in San Marcos and the service was AWFUL!!!!!! My fries were not done correctly and the cashier, who was very nice and apolgetic, stated theyd remake them. Instead they threw the same fries back into the grease as if reheating them would make them better.I told her I didnt want the friesand I would take the wings. I got my receipt and wings and walked out. Moments later I walked back in as decided I didnt want the wings either. The same cashier then called for the manager, Leslie, to interven and she offered to make the fries. I politely told her I didnt want the fires or the wings, and would like my money back. She proceeded to tell me that she couldnt refund my money because I paid with a card online and she would need corporate approval, and they were closed and it would have to be dealt with on Monday. I left because at that point i was so frustrated and angry I knew it was best to leave because I realized the level of incompetence I was dealing with. I would not recommend this place. This use to be my favorite wing shop.
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Sammy Jae
Ordered online and was told when I got there that online orders are not priority, so you have to wait longer. Proceeded to wait an EXTRA THIRTY MINUTES, still no bloody food, and when I asked where mine was they said they lost the order. Are you KIDDING ME????? I had to repeat my order and wait another five minutes before finally receiving my food. An hour of my time completely wasted thanks to this restaurant. Wouldnt recommend.
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Maria Mendez
Wingstop is awful!!!!! found a hair in my food and in my drink!!!! THEY NEED HAIR NETS FOR GUYS AND GIRL !!!! NEVER COMING BACK HERE AGAIN !!! AND there costume skill a awful the guy servicing us looked like he didnt want us there and it took 20 minutes just to get our food!!! THEY NEED A MANAGER TO MANAGE THEM!!! looks like they dont have one!!!!
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Jalisa Jewels
We have been there twice now and the food is awesome. The staff well...it depends on who waits on you. The first time we had the GM and the second time just a clerk. The GM was fantastic and the clerk was meh.... she didnt look or act happy to be there. The food was awesome both times!
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Gunner
I had a sudden craving for wings and tried this place out. There was no crowd and Chris at the front explained to me my different options as far as tenders and wings go. I was then informed that Mondays and Tuesdays is $.60 wing day. Naturally, I ordered 10. Delicious!
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Daniel Corder
Food quality is always fine, but they always mess up one of the flavors, and whatever retard is in charge of distinguishing bleu cheese from ranch needs to be fired, or at least have their eyes checked. Seriously, its made right, but its never what I ordered
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Shane Griffiths
Great selection of wings but the staff has a bad attitude, I had to take my order home because of 2 of the employees having an argument, they need to clean better to.
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Chef Rodi
Lemon pepper r the best. Nice size wings & made fresh on the spot. Usually a line with college students in session, but sports tv keeps wait short.
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Trent Stoddard
Love this place, you should call ahead and order unless you dont mind waiting 20mins. It takes them awhile to make orders cause it is always fresh.
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Robert Peña
A little small but the atmosphere is good. The cajun sauce is perfect. They always have a game on if there is one. I highly recommend this location.
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A Hernandez
Place gets packed and it might take a minute for your order but these wings are made with consistency. Easily out competes other wing joints.
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Joshua Kuehne
Worst Wingstop Ive ever eaten at! The quality of the food is terrible as compared to the other stores Ive been too. Big disappointment.
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Jessica Camarillo
Flavors are bland, even the hot ones. Their fries are basically the bottom of the bag and have no flavor!
K.
K. Butler
I love Wing Stop. The food is really good and the people are really nice. Plus wings made when you order.
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Keith Duesterheft
If you just want great Wings and not the Social environment this is your stop. Very consistent.
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A Private User
Fries with cheese dip is awesome. Lemon pepper or garlic Parmesan wings are good for me.
KA
Katie Thompson
Good food and service. My husband is blind and they are always very accommodating.
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Melvin Molina
Por sus ricas comidas
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Paul Hardy
If you want to wait 45 minutes for 12 wings be my guest. Insane
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Aaron Willridge
So good all the employees look sharpe thanks to @SportClips
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Benjamin Girard
Good chicken, good service. I like mango habanero .
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Stephen Pratt
Quick even when busy. I suggest calling ahead.
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Jordan Sheppard
Slow and not as good as Ive had in the past
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henry morales
Everything was good. No free refill though.
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ernest sanchez
The wings were fresh and great courtesy.
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Mj Bailey
If u love wings this is the shop 4 u!!!