Texas Star Bakery

Reviews 3

SA

Sandra Morehouse

So incredibly disappointed in this bakery. I have used them for years. Got beautiful, yummmy cakes at reasonable prices...until April 2016. My daughter wanted Big Hero 6 cupcakes for her 3rd birthday so I headed to my trusted bakery. After discussing the 3 different designs (8 of each) I chose Baymax and the bad guy in frosting and Hiro in an edible print and cut out. $120 (yikes!!) later I got a really bad version of Baymax and edible prints for both Hiro and Bad guy mask. The cupcakes were dry and disappointing. And they forgot to give me the $20 fondant banner with happy birthday on it. When I called they were unapologetic and said I was welcome to come back and get it. Because I have nothing better to do on the day of my daughters 3rd birthday party. I tried again in June for my moms cake. I wanted just a simple 1/4 sheet cake with edible print out on top of The Haunted Mansion picture of ballerina on tight rope over alligator and then Haunted Mansion wallpaper around the sides. They wanted to charge me for 5 printed edible sheets (one for the top and 4, one for each side, for the wallpaper even though its an 8x10 print out and only a 2.5 inch strip needed for each side) at $20 a piece in addition to the cost of the cake. So over $130 for a 1/4 sheet cake with an edible print out. No thanks! Bought a plain frosted cake, went to a cake supplies store and they printed the two edible sheets out for me and I decorated the cake myself. My total cost, cake and prints, $45. Against my better judgment I tried again today. One year later from my original disappointment. My daughters 4th birthday cake, she wants Moana. I went in with my already purchased Moana figurines and asked for a small round, 2 tier cake. Just with blue frosting to kind of look like a waterfall in the front and green for grass around the the rest. Put the 2 figurines on top. I was told the smallest they could do was one that feeds 40 people and they will charge me wedding cake prices, $185. What?!? Seriously? I just had an Elena of Avalor Doll dress cake at Kroger for $34.99!! Way more detail in the dress than anything I asked for from TSB. I was willing to pay around $65 but $185!! Thats crazy!! And Im not convinced their cake is an better than Krogers. I like their frosting better, but for a fraction of the cost, Ill compromise and serve Kroger cake to the little 4 year olds. Theyve lost my business for good. Many friends parents have been at my parties and have purchased cakes from them. Ive brought a lot of business their way. Im voicing my disappointment here and with the other parents. Everyone can make their own decisions, but Ive passed along my thoughts and experiences. Previous wonderful cakes and gross cupcakes pictured below. Ive captioned the pics with the prices I paid for those cakes at Texas Star in the past. I also included the cupcakes I was disappointed in. Why did they want $185 for a simple 2 tier round cake with minimal decorations and provided figurines? I was thinking like double the price of the Frozen cake.

JI

Jim Grimes

This a copy of my review from Yelp. 5/7/16 My wife and I went there on 5/6 to order a cake to be made for our housewarming. We pick up the cake on 5/14. They require a weeks notice. It will be 1/4 sheet cake with designs to our specifications (house, flowers, message, etc) and the "premium" Italian cream that was extra. It cost us about $47 as designed. When you go in and on the right is their case with all of the pre-made items, including cupcakes, that they make. The cupcakes are $2.50 each. They looked so good, I just couldnt walk away. We got a lemon bar. In addition, we got 4 cupcakes, banana pudding, strawberry, chocolate and almond---something. In short, they were amazing. (If you are diabetic or trying to loose weight, this place is to be avoided at all hazards.) The cupcakes and lemon bar, alas, did not survive the day. Two survived until nightfall. They were amazing. If they are any indicator, I shudder to think how good the cake will be. UPDATE: 7/17/16 I went the following Saturday morning to pickup the cake for the housewarming. I show up with my receipt, etc and asked for my cake. At the time, I was the only one in the store. While I was waiting, several more customers show up for cakes. He kept looking and looking and looking. I started to get worried. Until I started looking around and paying attention (finally). There were cakes in boxes everywhere. It took the poor guy some time to find it in the mountains of cakes. When he found he brought it to me opened it and verified with me that it was the right cake. When we ordered the cake we gave them general outlines of what we wanted, house, grass, trees, flowers, and "God bless our home". What we got was another story. It was perfect. So much better than we expected. The taste of the cake was magnificent. In my mind, a steal at $47. You may consider $47 pricey for a 1/4 sheet. The quality of the cake and frosting leaves anything you get at a grocery/department store bakery light years behind. I could be wrong but I think you will be hard pressed to find a better bakery in this price range. Ill try to post a picture of the cake as well. Doubt me? Go get a cupcake. I dare you, I double-dog dare you.

MO

Monty Hudson

Is there a listing for zero stars? My wife ordered a cake from them for my daughters birthday that was supposed to have characters of her favorite cartoons made in icing (i.e., Dora, Sofia the First). Instead it was adorned with cheap print outs from the Internet. She tried to get them to change the design to match what she had originally ordered with example photos and everything. They kept refusing to help her. She finally came up with the idea to remove the cheap looking character stickers with fondant heart shapes. After two hours, the staff refused to help my wife carry the 2 tier cake out to the car. A customer helped her load it into the same spot in the front seat where it was originally placed before she brought it back in the first time. They said as long as she ran the air conditioning the cake would be fine. When she got home, we discovered the top tier slid to the back of the cake. The cake was supposed to be purple (my daughters favorite color), which it was until she got home. The sun had changed the purple to blue where it was exposed under the plastic wrap that they used in combination with the box. I called the staff and they rudely stated that there would be not refund for the cake. My wife (to my shock) shelled out over $160 for this cake. Ridiculous I know. But for $160 we should be more than satisfied. The customer who helped her carry the cake to the car said she had a similar disappointing experience for her daughters birthday cupcakes. The lady was picking up a previously placed order, but she said she would not return again. If you have an engagement, birthday, or something important or memorable; I would not suggest using Texas Star Bakery. Horrible service and horrible customer relations. No integrity.