Address: | 1400 Eldridge Pkwy, Houston, TX 77077, USA |
Phone: | +1 832-379-8322 |
Site: | lemistralhouston.com |
Rating: | 4.4 |
Working: | 11AM–2PM 11AM–2PM 11AM–2PM 11AM–2PM 11AM–2PM 5:30–11PM Closed |
PE
Peter Nemeroff
My wife & I had dinner here this evening. We eat out frequently - 3 or 4 times a week. This was not an event. It was simply meant to be a good, maybe even grea diner. It was neither. I might add, we are also both good cooks. My wife ordered the Noix De St. Jacques for an appetizer - $16.00. It consisted of two small unseasoned scallops. They were under cooked and had to be sent back. This took over ten minutes to heat up two scallops. In the meantime, my appetizer sat & got cold. My wife ordered the rack of lamb - a dish we have frequently at home. After waiting 20 minutes it arrived practically raw and had to be sent back. It was plated with no carving done whatsoever, while we were left with a dull knife. I recognized the rack as I too get mine from Costco, however when I cook it it has been marinated for a day and a sprig of rosemary is cooked with it. Le Mistrals rack had no seasoning whatsoever - not even salt or pepper. When I plate the rack at home, each chop is sliced and fanned across the plate. Presentation should be important. I ordered the sea bass - $34.00. It was the size of a half a dollar on a scoop of risotto. Once again there was no seasoning. The bass had absolutely no flavor. Service was extremely slow. Dinner took 21/5 hours. We were consistently ignored. But wait, you think it cant get worse. We were seated within clear view of the restrooms. The view wasnt the problem - the smell was. Now lets add insult to injury - The only reason we drove 30 minutes to have this experience was because of a $79.00 Groupon that I had purchased. They would not honor it. We argued with the. One brother/owner came out trying to confuse us as much as possible. They became nasty. We paid the full bill of close to $200.00 - $200.00 for perhaps the worst restaurant experience I have ever had in Houston.. Houston is a fabulous restaurant city. There is no excuse to waste your time & money here.
DA
David Simpson
Based on the previous reviews I was reluctant post this one because everyone has a bad day. BUT I did contact the manager to see if he could be proactive about this. First, which I find disconcerting is that I discovered all customers are recorded with a surveillance camera system and you ARE being recorded. I find this to be an intrusion into privacy. Secondly, I had some real issues with service (VERY POOR) beginning with the hostess basically throwing the menus at us. Look, maybe we werent dressed up for formal dining, but it was the afternoon, not the evening. The biggest complaint was that the food was not up to par. AND when we asked for a steak to be cooked properly, the server took it to the kitchen, they sliced it down the middle and brought the SAME steak back saying that it would take too long to cook another one! WHAT! ARE YOU KIDDING ME! OK, Ok, maybe the chef is having a bad day, or MAYBE they are having financial difficulties and cant afford another steak, I dont know. I say this because after speaking with the Manager and giving him an opportunity to correct things, HE offered to send me a gift certificate in the mail to give them another chance. We agreed to that. Like I said, everyone has a bad day once in a while. So heres the end of this story. After spending around $400 on a meal, he sends me a gift certificate for ........ $25 . My conclusion is that if you look at the reviews, the good ones are from 4 years to 2 years ago. They start to decline after that. You CANNOT rest on your "Laurels" and treat new customers with disrespect and condescension we were treated with and expect to thrive much less survive. Maybe they will start living up to the PAST reviews.
A
A Private User
The incompetence starts at the layout. Theres not one good seat in this place. Youre either next to the waiter station (water and register), the door, or the kitchen. We told them it was a special occasion ahead of time but were seated with my wife facing the kitchen and me staring at a grotesque wrinkled cow painting. Our waiter didnt know the specials. The bread was nearly stale. The quail in the soup I ordered was so poorly butchered that each bite had large shards of bone. To make up for it, our waiter brought me what he described as their "usual everyday soup". Great. When paying for the tasting menu you dont want to be stuck with a sub-par bisque. The linguine and clams tasted like it was made from boxed linguine and overcooked. The only reason any stars were received is because the lamb was great. The dessert was shaped like a phallus, disgusting, and took way too long to get to us. The check had to be redone three times. If theyre trying to be upscale, they need to rework everything from the idiot in the kitchen who cant butcher a quail to the rude tarts working the front desk to the moron who cant memorize one off-the-menu special or get a simple check right. There are many, much better restaurants in Houston.
LA
Lauren Meagher
Here is your sign to leave "FLIES" in the private dining (Chef Table) Horrible Horrible Horrible experience. We sat at the Chefs Table in the kitchen. Our first sign to leave was knats (flies) in the private room. Our waiter talked entire time about nonsense and missed opportunities to serve with the chef. We on several occasions had to ask repeatedly for wine or water of which he replied "its like waiting for a bus isnt it". At the end of dinner we were unaware the gratuity would be added, we asked the manager to remove the 20% already added so that we may tip the waiter what we felt he deserved. At which we expalined to the manager exactly what we delt with including the "FLIES" in the private dining. He did nothing no comp not anything. We left saying we will never recommend nor come back. And we spent upwards of $200 and manager did nothing. The only thing saving this restaurant is Chef David and Lionel. We will never go back or recommend!AGAIN FLIES IN PRIVATE CHEF DINING AREA and BUG ZAPPER IN KITCHEN! THIS PLACE IS IN NEED OF MARVIN ZINDLER GOD REST HIS SOUL!
TI
Tiffany Lively
If I lose my job and have enough money left to either buy a weeks worth of groceries or go to Le Mistral for one meal, Ill enjoy my one good night there, starve for the rest of the week and pray I get a new job fast. Yeah, its that good. And for the guy below me, Im trying to figure out what his complaint is, exactly. Did he want the waiter to announce his unwillingness to pay full price at the top of his lungs? Hes lucky a place like this even offered a coupon, they dont need to. Leave it to the cheap ass to spoil the review rating of a superlative place for no discernible reason whatsoever. Im quite sure hes been a jerk at all those places all over the world hes been to. Do us all a favor, go somewhere else, that way I dont have to have my lovely evening at Le Mistral ruined by your sneering, pretentious whining. The waitstaff there are great, despite your delicate, world travelling sensibilities. People like you should not be allowed to voice your ridiculous opinions in a public venue.