Address: | 844 S Carrier Pkwy #101, Grand Prairie, TX 75051, USA |
Phone: | +1 972-262-2200 |
Site: | pearlchinesefood.com |
Rating: | 4 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9:45PM 11AM–9:45PM 12–9PM |
MA
Makayla Hamilton
The first time I ordered a delivery from here i didnt know everything they had on the menu but I figured they had the regular Chinese food white rice side of fried rice and full order of orange chicken it the woman kept on trying to hang up on me said call back when I know what Im talking about was beinf very rude said I am taking to long cause I had questions then when I got the food it not only took forever the rice was bird seed ( the white rice) meaning it was hard and didnt add enough water and the orange chicken wasnt good and had slit of fat some pieces not cooked al the way the fried rice was very bland I called about the order being messed up she just got rude with me again and kept saying no your wrong my food is good I cooked this I know its good then I decided to try something new the next time I ordered I for fried shrimp with fries and a dinner size chicken fried rice I got food poisoning after I was done eating my shrimp I started to feel sick later on that night I was throwing up and the chicken in the fried rice was just fat the only thing from that order was the fries if I could give this restaurant a negative rating I would I will never eat here again
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Stephanie Rodriguez
Food is fresh and delicious. Their cooking style is more on the healthy organic side. Dishes are not the traditional Americanized sauce-dependent type. I really love the food here; its great. Come here to eat and ignore everyone giving negative reviews for customer service. The woman in the counter is doing her job, shes probably stressed, so excuse her if she doesnt greet you with confetti and motherly hugs. Most negative reviews are for "her attitude" or because they dont deliver. People need to get over themselves. I love this place. They have drive thru, but I think its more polite and respectful to get out of your car and go inside to order. The food is worth it.
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Michelle De Leon
I ordered sesame chicken, egg drop soup,crab rangoons and everything was delicious. The woman who took my order was so nice. I called beforehand to see if they delivered in my area and she checked and told me she would input it so I would not have to ask again when I called back. I accidentally gave the delivery driver the wrong name of my apts (I lived in a similar name apt complex before) and he was so nice and friendly and he had just such a bright spirit. Even with him getting slightly lost, the food arrived in less than 30 min on a Friday evening. I will definitely order from here again.
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A Private User
I live on the irving/gp border and had called places for 4hours trying to get delivery.... Finally i found this place they close at 9pm i called at 8:50 and was greeted by a friendly voice who took the time to see if they delivered to me... I was a lil out of there range but they was more than happy to deli er... The delivery guy was nice and said that im a lil out of area but that he would make sure they would countiue to deliver to me overall this place rocks... And the food left me speechless
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SassandMonday
First of all, since when does Moo Shu come with tortillas????? That is NOT a Chinese pancake. Secondly, the food had very little flavor and was hardly authentic. Thirdly, I did not receive the rice that was supposed to come with my order. Fourthly, the service over the phone and the delivery were rude and rushed. Over all my boyfriend and I were very dissatisfied and will not be ordering from this establishment ever again. We will also be telling everyone we know not to eat from this place.
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bradford flynn
Food is ok, no where near as good as Joy Luck on Main St, but Joy Luck doesnt deliver. Ordered some Chinese Donuts with our meal, which usually come covered in sugar. Someone screwed up and covered them with salt instead. My son took a big bite of one and immediately began gagging and eventually threw up. Called back and all I got was an "Im sorry". No offer to replace them, no offer of a refund. Will never order from here again.
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Isabel Ramirez
We ordered the wings and managers special ( Kung Pao chicken) and egg drop soup. Wings were a 2 out of 5 but the Kung Pao chicken with fried rice was delicious. The rice even has chicken. The egg drop soup was good just the chips that came with it, werent that good. We ate there and the place is small with 4 tables. They are skimpy with the napkins and there arent any restrooms. I would come back and just take it home.
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Logan Gilmore
Called in to get delivery. I had already checked on their website to make sure my house was in the delivery area before I called but she told me they wouldnt deliver here. If you have a delivery area POSTED ON YOUR WEBSITE you better be able to actually deliver there and not waste peoples time. And she was rude as well and offered literally no explanation as to why they wouldnt deliver.
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Michael Kennedy
The food seemed to be fairly typical Chinese takeout. I had the Orange Chicken special. The chicken was very good. The chicken fried rice was not my favorite, but 2 of my 3 companions liked it. Portions are generous, prices are reasonable. The staff were very friendly and accommodating. Small dining area, 3 or 4 tables, it is an older strip mall location.. Will probably return.
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N F
The people there are very polite. The food comes out hot and fresh off the burners, and it tastes excellent. It may be considered a small hole in the wall, and I dont say that in defaming way, but I say that and give it the rating of five stars because for what it is, its pretty good.
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matthew molinar
Rudy, this was my second chance for since my first experience was blan, asked for delivery, this would be my second time and now she said the dont deliver my way, I replied back that they delivered to my door last time and then she just hing up.. Screw that place . . .
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Pierre Topeze
This is a real hole in the wall place and theres definitely a language barrier but the food is amazing and the staff is friendly which is what counts. They were even nice enough to give me a free drink of my choice while I was waiting.
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Cathy Faz
Very nice lady that answered the phone. They were here less then 35mins & the food was delicious. This was my first time trying this place & it was reasonable price also for having my food delivered. I will be ordering from.here again.
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A Private User
I use to work right next door, an would eat there all the time...Its very good not so greasy good prices an the couple who own it are very nice. I recently moved jobs to mesquite tx, an still drive here for the food!
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Sean Rose
JUST AWFUL CUSTOMER SERVICE ! The lady is always very rude and quick to hang up if your taking too long to decide . always stingy on the orange chicken never coming here again !
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Amanda Ramirez
Loved the first time I did delivery. Just tried to get delivery again and they said they dont deliver to my area which is 11 mins away from there. Ridiculous service.
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Patrick Rowes
So Good!!! Loved all the food we ordered. Service was excellent. Lil hole in the wall with really good Chinese food. Sweet and sour chicken was bomb.