Subway
| Address: | 441 Sheldon Rd, Channelview, TX 77530, USA |
| Phone: | +1 281-452-0832 |
| Site: | subway.com |
| Rating: | 3.1 |
| Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–11PM 7AM–11PM 8AM–11PM 9AM–10PM |
Location
Photos 25
Reviews 9
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Jessica Reyna
Ok, so to start off their customer service is horrible. The only pleasant staff there was the young boy they were training. Unfortunately, this does take place due to his error but on with the review. My mother, two daughters and I went here to get some food for a picnic. I told the young man that I wanted 2 kids meals and proceeded to tell him what I wanted on them. I go down the line with my daughters sandwiches while mine is toasting & my mom is ordering. The woman handling the condiments yells out, "what do you want?!" in a very, "hurry up. I dont want to be here" tone. So I tell her just lettuce, mayo & mustard because they are kid sandwiches. Apparently, the young man had made the sandwiches 6" instead of 3" which I hadnt noticed. So what does this woman do? She cuts the other 3" off and throws them away RIGHT IN FRONT OF MY MOM & ME. Now, I was shocked. My mother was pissed. She told the woman, "Oh, you are going to throw it away. I was wondering what you were going to do with that after you cut it off. So you would rather just throw it away then let your customer keep it and explain the error?" My mother calls the woman out in front of everyone. Then the manager turns around and says, "Well we could let you keep it but then wed have to charge you for it." She treated us like we were TRYING to get something for free. Im sorry but I didnt make the mistake and I dont feel I should pay for their error. My mother was right, if its just going to go in the trash ANYWAY, why wouldnt you keep a client and let them EAT the food instead of throwing it the garbage to be sent to an over populated landfill. You are out the money for it either way! What did you accomplish besides wasting food? Not only did the manager handle the situation very wrong, the other woman behave very rude but then at the end the manager says to me, "Im sorry but yeah we would have to charge you if we let you keep it." And I very calmly told her, "That wasnt the point. You just threw it away anyway and my mother is right. What you did was wrong." Then I walked away. Wasting food, horrible staff and apsolutely terrible management. There are PLENTY of other places that have better quality food and customer service. Go to Hobos Sandwich Shop down the street. Its certainly worth it. They have GOOD quality food, the owners are supper friendly, and the price is pretty fair. We will not be returning to this Subway or possibly any other.
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A Private User
Ive always loved subway, until I ate at this one, the bell pepper and onion on my sandwich were SLIMMY! I mean when I picked up a pepper there was slim inbetween my finger and the pepper! Ill never be able to eat subway again,that was really gross!
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Luis Perez
The sandwiches are ight ....but theres a girl named victoria with the eyes of an angel and mouth like a devil lol she a bad bad chick (lil webbies voice) lmao
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Antonio Carranza
Reasonably clean and the staff was quick to take care of my order. Food was hot and tasty too.
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Rey Mastrapa
The lettuce has a nasty after taste. One of the worst subways.
CA
Carolyn Mclarnan
Great place to eat good music ,friendly service with a smile
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sergio villalobos
Personal problems shouldnt be involved in work
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Brandon Gulley
familiar friendly faces. Consistent.
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Bill Taylor
Very fast during lunch hour
