Address: | 445 Sheldon Rd, Channelview, TX 77530, USA |
Phone: | +1 281-452-0001 |
Site: | pizzahut.com |
Rating: | 3 |
Working: | 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–12AM 10:30AM–12AM 10:30AM–11PM |
ME
Melody In Pieces
I was very dissatisfied with the customer service at this joint. I was overlooked not once but twice. Thats not accurate she did not Overlook me. She chose to ignore me in favor of The Man Behind. And then again for the next Hispanic man that came in behind me. I had to literally insist on being served. It was more than apparent that she was racist. In addition when I called in the order the gentleman who took the order misinformed me and acted like he did not know what parmesan cheese was. So bothered he seemed that I said nevermind. It was at this point he decided he knew what it was. This was an overall terrible experience and Iwill seriously consider not returning. I do enjoy Pizza Hut. I do not enjoy bad manners.
LU
Luis Garcia
La pizza es buena pero el servicio es pésimo además lleno de errores al hacer el pedido pides una cosa y recibes otra el servicio por teléfono es pésimo te dejan esperando en la línea creo que no es el personal suficiente para la demanda de ordenes que reciben por eso hay tantos errores o quizás sólo es la poca capacitación del personal o del manager
AD
Adrianna Casas
Placed an order today at 2:45, said it was going to be delivered at 3:16, waited 30 minutes after said time, because its a rainy day, and called to ask where my food was. They said it was on its way. Waited an hour after that and still no food, called to complain, and they kept me on hold for 15 minutes with no answer at all. It is now 7:30 and I called AGAIN to complain, and started telling the girl who answered the phone my situation, and she HUNG UP the phone on me. So done with these people and this place.
TO
tony esquivel
I called in my order at 8:50pm was told 60min 10:15pm I called again they said it was out on delivery 11:40pm I called again turned out the order never left the store!! Horrible experience horrible customer service I wouldnt order from this location or recommend it to anyone!!
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Lovette Ballard
I called at 1040 and Ashley said the lobby closed at 1030 and her driver who was out on delivery had to be back at the store by 11. I was in the parking lot and she refused to make me anything because they had already shut every thing down. However the pizza Hut closes at 11
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Same Olday
WARNING THIS PLACE TAKES TO LONG FOR DELIVERIES!!!!!!!! ONLINE ORDERS WITH CREDIT CARDS ARE BAD BCUZ WHEN YOU CALL STORE TO CANCEL ORDER THEY NEVER PICK UP THE PHONE. PLACED ORDER AT 11:30 DELIVERY 1:07 THAT TOO LONG. DOMINOS ON BELTWAY 8 IS WAY FASTER!!!!!!
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Trish SchaMont
We use them for delivery (order online) and they have always been faster than their estimated time of arrival, the food is always consisted, and, so far, the orders have always arrived hot and without mistake. Course we tip well... ;)
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Jared Hopper
Awfull I ordered my food at 810 received it at 920 incomplete order and what I got was cold I live 3 mins away literally and when I called to fix I was told I would pay for reorder. Then argumentative about the wholething nasty.
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esteban villarreal
I always get my order right and at the time they said itll be ready. Had very minor problems that were quickly solved. I recommend that people use the app or the website, itll be easier than calling. Thanks for good service.
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Slypheria Kytune
There is a better Pizza Hut you can order from that doesnt screw up your orders allot like this place. Also doesnt skimp on toppings or forget stuff that is supposed to be on every pizza. Just say no to this location.
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Darren Casey
Worst experience ever took 2 hours for wings to be delivered and Im not even half a mile away then I only received half my order and I tried to call back and no one would answer I have been on hold for 40 min
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Claudia Sorto
Pésimo servicio a domicilio. Una de mis ordenes nunca llego.
ME
Melinda Thompson
I would have gave it more stars if the assistant manager did not lie to me when I asked to talk to the manager when they messed up my pizza
AL
ali ana
No good delivery. Late late late. They think just because they are the only pizza chain in the area they can do anything wrong
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Hector Morales
They delivered the food late, pizza was cold and was burned also, oh and it was incomplete worst Pizza Hut place ever !
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Bobby Windish
When you call 30 min before closing... and they keep you on hold for 15, just to answer and say that its too late.
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Cruz Moreno
Called to place an order. ..girl very rude...talk like that I just hang up and go get Mexican food instead. ...
A
A Private User
Along with dominos on woodforest.. this place is SLOW!!!! An hour and a half for a pizza...
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Robyn Byers
The 2 med for $6.99 each is my favorite deal. We always get the meat lovers on thin crust.
MA
Marco Cespedes
ITS OK GOOD PLACE THEY R VERY NICE YALL BUT ALSO I LIKE THE PRICES NOT BAD NOT EXPENSIVE
OM
Omar Villa
They never answer calls very rare. Always getting orders wrong. Hire competent people!!!
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christian Knight
I called 25 minutes before closing and they wont take orders. Wow just wow.
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Linda Muniz
Dont bother ordering anything specific they will make it wrong.
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gilberto aguirre
Nicest people and always friendly and their pizza amazing
FA
Fatima N
Employees are great! Except when they yell at me :-( <3
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jenny paz
Exelente
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Salomon Alvarez
Pizza hut is good I love it 100 prcent yummy yummy
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Jordan Mosley
Its takes 2 hours to bring 2 pizzas .and 2 wings .
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Janet Francis
Awesome. Hot Pizza every time, even with delivery
A
A Private User
Good food short on drivers sometimes
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Edward Flores
all I have to say is Ashley
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Barbara Field
Good food but hard to find
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Melissa Villarreal
Its the BEST pizza ever
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Fatima
Its lit
A
A Private User
Good