Irish Pub & Sports Grill
| Address: | 1720 W Broadway Ave, Maryville, TN 37803, USA |
| Phone: | +1 865-724-1300 |
| Site: | irishpubandsportsgrill.com |
| Rating: | 4 |
| Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–11PM |
Location
Photos 100
Reviews 8
MI
Michael Raines
honestly I dont know how this company got over 4 stars. I ordered over the phone for a pick up and from the moment I walked in the store it was awful. When I was walking in the lady that is suppose to seat the customers was to busy standing outside talking so I walked in. She was standing right outside the door while I was just standing there. She opened the door after a few minutes and told me I could seat myself and then when I told her I was there for a pick up she shut the door for a few more moments and then she came inside. So far, not so pleased at all but still hoping the food is good. When I got home (20 min away) the food was absolutely horrifying. Burger was completely burnt and to dry to eat, fries were so burnt that you couldnt even taste a fry, and fish didnt even taste like fish. Actually it didnt taste like anything, who has tasteless fish? Well I called back in and talked to a shift manager and was told to bring the food back in but was already home. When I told her I lived 20 minutes away she told me to bring it back in the next day. Okay, for one Im not going to have food sitting around until the next day and 2, what company actually asks for you to bring food back? Once it leaves the store that is a huge health code violation and honestly just grosses me out even thinking about the way the kitchen looks or there cleanliness after that conversation. I am waiting on a refund but would not recommend anybody going to this establishment. The service was horrible and the food looked/tasted old like it had been there for a while.
MA
Mary Miles
This was the worst dining experience we have ever had. I purchased a 20 dollar Groupon because I loved going to the place. We went had a few beers and burgers. Food was good, but when the bill came they only subtracted 14 dollars from the bill and claimed Groupon didnt cover alcohol, which it CLEARLY states in the fine print that it does until 10 pm by Tennessee State Law. When we asked them about this and the other $6 they could not give a solid answer. The waitress was seemed extremely aggravated and rude when we had questions about the bill. She even stomped off at one point yelling down a hallway trying to embarrass us. The manager came to our table and told us we should of ordered something more expensive than the hamburgers. The staff seem to get louder and made a scene in front of the other customers when they could not accommodate us or answer our questions. The manager was argumentative and very unprofessional in my opinion. We got our groupon back (which groupon immediately refunded because of this horrible experience) and paid the bill in full. We contacted Groupon and they said it should cover the entire bill. Groupon apologized for the way the restaurant treated us. We will not be returning because staff seems to be poorly trained in customer service, and I am appalled the manager represented herself like this. I understand if they did not feel comfortable applying the alcohol under the Groupon, but there were other ways this could have been handled. Again, this was the worst experience I have ever had.
AM
Amanda Lawson
If I could put no stars in would. I called to place an order and was told to hold. The person who told me to hold placed the phone down where I can here everything. In close to 15 minutes no one picks it back up. However they stand next to the phone discussing how much he has made since 4 and that the month has been really good. They also had time to discuss who was working what days and that after this week one would be busting their but working a lot so they could take time off for vacation. I hung up and called back to find out that is the only phone line and 30 min later it is still off the hook. They really do not care about their customers or making sure they keep them. This was their second and final try for us after bad service last time we went in and this time they were even worse.
ME
meg morin
I have read some of the reviews and I do not understand what these people are talking about. I took my daughter there last month for her birthday, the atmosphere was a little disappointed I did expect more Irish memorabilia and music which there was none of. But the food was outstanding they have a mix of Irish and American Classics. The service was great and food was so hot we could not eat it. The onion rings were the best I have had anywhere. I consider myself a foodie with a good reputation for recommending good food and recipes and this pub is one of them. I will be bringing 25-30 people there this month for my birthday. I do not think anyone will be disappointed.
SI
Sid Plemons
I really enjoyed this place and plan to go back. I found the atmosphere reminiscent of a pub I visited in Galway. My son and I had the fish and chips, my daughter had a flat bread pizza, the husband had the Shepherds pie. All were very tasty. The service was good and everyone in the pub seemed to be having a good time. There is a darts room as well as a snug, which was next to the bar, as it should be. I asked the couple next to us if they had been there before. They answered many times and enjoyed it. I was hesitant about trying, because of the mixed reviews I had read. I decided to see for myself and I must I was pleasantly surprised.
LI
Linda Frye
The pub menu in todays paper lists rigatoni carbonara, but in the description it states the pasta is tossed in alfredo sauce. Which one is it? Alfredo is made with heavy cream and carbonara has no cream. My first two experiences with this restaurant a couple of years were extremely disappointing due to very salty and dry corned beef and a soft bland boxty sandwich. A traditional boxty is a golden brown and crispy potato pancake. I do not plan to go back due to the fact that the majority of the menu is non Irish fare but the all too typical American fusion offerings.
JO
Jon Sachse
My wife and I found this place on local flavor and werent quite sure what to expect. With that said, we were beyond happy with our experience. My wife got the meat loaf and I got the Shepards pie. Portions were huge and taste was all over. All of the food was tasty and filling. My wife got their mashed potatoes and slaw. I got their chili and soup buffet as my side. Crazy, I know! I tried their TN whiskey chili and their chicken noodle soup. Both were incredible. If youre in town and looking for some grub, definitely give this place a shot. Well be back for sure!
TI
Tiffaney Howell
Ordered pick up at work. Patty melt was on white bread witg american cheese the menu said rye bread with swiss cheese. Called to ask about it and they were very rude. Didnt offer to remake said sorry and tried to hang up. Got on the phone with manager and she said sorry thats not on the menu anymore. Also cheese "squares" were barelg warm cheese wasnt even melted.
