El Charro Mexican Restaurant
| Address: | 3816 Sutherland Ave, Knoxville, TN 37919, USA |
| Phone: | +1 865-584-9807 |
| Site: | elcharroknoxville.com |
| Rating: | 3.7 |
| Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10PM 11AM–10PM 11:30AM–10PM 11:30AM–9PM |
Location
Photos 100
Reviews 30
MA
Madison Neal
Used to eat here all the time, but they have gone downhill. Do not waste your money on this crappy establishment!!! The food has absolutely no flavoring. Its like they dont know what seasoning is? I got nachos and there was hardly any meat it was just all lettuce. My friend ordered a quesadilla but upgraded her chicken to the fajita chicken. We were told it was just an upcharge. Turns out it doubled the cost of her meal.... Which last time I checked if it doubles the cost of a meal its not an upcharge its an entirely different dish. And they didnt even apologize for the miscommunication. Worst experience Ive ever had in a restaurant. And we will never waster our time and money here again.
BR
Brandon Hill
ive been eating here since I was a kid and worked there for 8 years till they recently moved this is by far the best food in Knoxville in my opinion. Everyone has different tastes and most of the reviews ive seen are based on the taste of food so id just Like to point out that but everyone likes this place but does that require a 1 star because you didnt like the food I dont think so this place is awesome and no other Mexican restaurant compares to it in my opinion
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Roslyn McKenna
Friendly staff, clean facility, mediocre food overall. The chile relleno was bland and mostly just cheese piled on a small pepper. The taco shell crumbled apart instantly. The shrimp fajitas were excellent and came piled high with filling that would have made an excellent meal without the tortillas and sides. Lunch service was pretty quick and staff were nice. About as good as Don Gallo or Soccer Taco; nothing special here.
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Greg S
They seem to be struggling a little bit. When we went there was only a server and another guy who was kinda helping. The food was ok. The salsa was good. The restaurant just wasnt what I expected. We went on Tuesday evening. I think that the restaurant location thats located at Bearden Hill is much better. Im a little worried about the longevity of this location. Seems that the owner is not focused here.
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Sharon Johnson
Ive eaten at the 10420 Kingston Pike El Charro location for many years. As a senior citizen price is important to me and I find I can eat a good meal for under $20.00 here. Today I became violently ill after eating and wasnt certain if Id be able to make it home. This has happened the last 2 times Ive eaten here and not certain what is causing it. Ill be going to Taco Bell from now on.
SA
Sandra Kay
the worst Mexican food Ive ever had my life. Its like they took chicken or beef out of a crock pot and just threw it in a tortilla, no seasoning or anything. The salsa? So nasty. It was mostly water and wouldnt even stick to a chip. How in the world was this rated a great restaurant? I checked the ratings before I went... they were so far off that I will never trust ratings again.
SA
Sandra Peck
Terrible. Worst service. Nobody in there and employees sitting around eating. It was 8:30 and didnt act like they wanted us to eat if we couldnt immediate order. We wanted to eat our chips and salsa first. Frozen Margarita wasnt frozen and glass was hot. We left and wont go back. This couldnt b the same management as was on Bearden Hill. This place is not going to last long
NE
Nelly Cantillo
El Charro is a family-friendly restaurant, with good mexican food and a great customer service. They serve mole verde which is not very common in mexican places here in Knoxville. Me and my husband had a good time here. We ordered a burrito mojado, a tamal and a quesadilla. Everything was great, although the quesadilla w as a little salty for my taste.
CH
Chris Caruthers
My wife and I had to park down the street. There was a table available instantly; we sat for 10 minutes without being greeted, while two other parties which were seated after us were given water, chips and salsa, and orders taken. Several servers and the host made eye contact. No one cared. Not sure why that happened. Wont be back.
NI
Nick Williams
Its so nice to find their new location! The food was awesome as always. Absolutely excellent service. I usually get credit card emails confirming my tip amount when I visit. The prices seem to have gone up to compensate for the new location. Other than that, it was the same great experience! Definitely an LGBT friendly eatery.
AL
Alan Hart
El Charro used to be generous with their salsa when the were located on Kingston Pike. The new location on Sutherland Ave now serves 1 small bowl. If you want extra you have to pay $1.89 for each additional small bowl. El Charro once was my favorite restaurant. However, Im not into being nickel and dimed.
MI
Michael craig
Wasnt half full at noon on a Tuesday . No one greeted you. You guess where to sit since no one came from the conversation they were having. The drinks are weak the was like frozen t v dinners and I wont be back. Go to taco bell its actually better.
JA
Janice Cash
Love to go on Sundays, they have all you can eat bar for 9.99 at 11:30 and it is awsome, anything youd like they have ,food is fresh ,they always stock it ,theres plenty, even have fruit,and dessert, theyre salsa is great to, yummo!!!
JA
James Rooney
Have come here for many years at other locations, and look forward to many years at the new one. The Juan and his family are great, and make you feel welcome at either location.
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Barbara Eber
Delicious food...nice atmosphere. My husband the fajita combo and he likes it well done. They got them just right! Very nice and attentive wait staff. We will be back.
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A Private User
The best Mexican place in Knoxville, it has 2 other locations. They have the BEST chili relleno in k-town, no exageration. I like the music and decor too.
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E lea
3 of us went to this location and the food simply is not fit for human consumption. Probably the worst food of any sort I have had in recent memory.
JU
Juan Perez
Just not recommended, very expensive, small plates, not reall Mexican food, and so nasty... just dont go there if you no wanna have bad experience
DR
Drew Sparks
One of the best Mexican places in Knoxville, and locally owned by a very lovely family. Has a very affordable buffet on Sunday lunch!
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LaTravia Griffin
I love this place! The BEST Mexican food I have ever had. Everything is always very fresh and the prices are very reasonable.
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rita silver
Attentive and personable staff. Delicious food and reasonable prices. Will drop by when passing through Knoxville again.
MA
Mark Enix
This is a really good Mexican restaurant and its close to our house. Always friendly staff and makes us feel welcome.
PA
Paul Stiles
I love this place. The staff is awesome. Food is pretty good and I plan on eating there for many years to come.
MI
Miguel Angel de la Vega Fernandez
Se come muy bien aqui comida mexicana.
AL
Alison McKenzie
Food was delicious, service was fast and courteous, and the atmosphere was great! We will be back.
MI
michael true
Good food but poor restaurant management they close the grill 40 mins before they actually close.
AN
Anne Talmont
Absolutely disgusting! A Mexican restaurant that cant make a real tamale! Shameful!!!!!!!
SA
Savanna Brown
Well my boyfriend works here .I like there food and the chimnchga is my favorite
BR
Brad Stark
New on the market. Great food. Great service. Great menu. They offer tamales
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CSA Pickers
They could care less about customer satisfaction. just customers wallet.
