SUBWAY®Restaurants
| Address: | 504 N Water St, Silverton, OR 97381, USA |
| Phone: | +1 503-873-4966 |
| Site: | order.subway.com |
| Rating: | 3.6 |
| Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–10PM 7AM–10PM 9AM–9PM |
Location
Photos 13
Reviews 22
JO
John Perkins
Went in on Mothers Day to order some subs. It was dead in there, I was the only one inside the restaurant. As soon as I walked up to the counter, the employee sighed and rolled his eyes at me, which was my first annoyance. He didnt ask me if I wanted cheese on my subs, or if I wanted them toasted, I had to ask for them when he pushed the subs to the veggie side of the counter. He had an attitude about that, but put the cheese on there. I asked for one of the subs to be toasted, but if he could put it in for half of the time. (It was for my wife, who prefers it this way so the edges of the bread dont get hard.) He said, in a really snotty tone, that no he couldnt do that. "We dont do that here." He said. "Uhhh, ok? Whatever..." I thought. Ive come into this store plenty of times before and theyve had no problems doing it. But the biggest issue I had was after that, when he put mayo on my sub, but only put one small line across it. I asked for a little bit more, and he said "No. Thats not the subway formula. We dont do that here." (he kept repeating that throughout my experience) I said I would pay extra if it was an issue, but he still refused. I was so blown away that this kid was getting so nasty about two more lines of freaking mayo. I almost walked out there and then, but had promised to bring home subs, so I figured, whatever and just put up with it. Then when he put lettuce on my sub, he literally threw less than half a handful on it with such an attitude that I couldnt believe. The lettuce didnt even come close to the edges. I asked for more on the sides and he refused again, using the reasons as he did before. Then he put exactly five olives on my footlong, very carefully placing them while sneering at me. At this point Im really pissed off, but trying to stay civil. My wife used to be a manager at a Subway, and I remember her telling me that they are required to put 6-8 olives on a footlong. If this kid was going to be petty, I figured he could at least put 8 olives on there, since he wasnt willing to do anything more. He stopped making my sandwiches so he could go look it up in the employee guide under the register. I mean, seriously?! For 8 olives?! (I was right BTW but thats moot point.) I usually ask for more than that but I wanted to get out of there ASAP. He finished up, all while sneering and rolling his eyes, and the other employee there (Spencer) rung me up. Spencer seemed nice enough, but seemed reluctant to give me his co-workers name when I asked for it. (As a side note, in case the manager reads this, Noah was not wearing a name tag, or his visor, or his apron. He was also in a plain black polo, and not a subway shirt. Spencer was in full uniform, and very polite. Ive been in here a few times before and had Spencer make my food, and hes always been pleasant.) Anyway, I will not be going back. I live in Mt. Angel and I will take the extra few minutes to drive to Woodburn from now on and go there. I think in the past few years, weve seen customer service go downhill, but I have never in my life dealt with such a rude kid at a fast food joint or a restaurant. I was completely gobsmacked by how blatantly nasty Noah was. Ive had issues before with the staff there being rude, but nothing this bad. (I dont know her name, but there was a teenage-ish girl with short brown hair and glasses that was almost this bad. I havent seen her in there in a few weeks, though.) So anyway. Today was the last time. I hope they can get their crap together over there, but Im not holding out much hope.
MA
Matt Barker
Thanks Subway Team for great service, good food and fun stop at lunch time. My wife and I Come in often to enjoy a meal and always greeted with a friendly smile, exceptional service and head on our way with a smile on our face. The food is always great. I am thankful we have your shop in town!
AS
Ashley Halter
Horrible!!!! Everytime I go there they just slop my sandwich together. Its always a mess. I went through the drive through today and got a chicken bacon salad and when I got home to eat it there was no chicken and no bacon and no guacamole that I had to pay extra for. This place is a joke!!
SA
Sandi Bean
Youd think if Subway ran out of BACON and my other half wanted Chicken/Bacon /Ranch....Wouldnt you get a discount on your sandwich? Seems like the fair thing to do...If you want double...They charge you extra..In all fairness my Tuna was excellent today.
KI
Kina S
Because they skimp on everything.... Most disappointing subway ever. I have been here more than a few times an everytime I have told myself not to go back.
NA
Nam Sewman
Fast service and fresh food, sometimes subways can give you less fresh veggies in between meal hours, but this one seems consistant
MA
malissa
I love subway. They were busy when i went in, but the staff was nice and got me in and out as quickly as possible.
JO
Joseph OConnor
Worst subway Ive ever been to I live in Silverton but I find another Subway to go to or I just dont go at all
BO
Bob Brown
Not up to subway standards, poorly cut vegtables, poor access/signage, gave less than optimal satisfaction
CH
Chad Hohman
Not a subway guy but this one does a great job and staff are really great.
DA
David Ellingson
Great place to eat. Clean place and nice restrooms. Staff is friendly.
CH
Christopher Beard
Omg. DANK
JA
James Roswell
Love their subs..great service...friendly staff
ST
Stephen Way
Just what you would expect from a Subway
WI
William Nippert
Its just okay, a good sandwich shop!
TJ
TJ Oregon
Friendly service, food as expected.
HE
Heather Vittone
Friendly staff but small.
MI
Michelle Haines
Fast and friendly
AL
Alicia Metz
You will love it!
RY
ryan livingston
Really good food!
JU
Juan perez
Good sandwiches
ST
steve brady
Great
