Starbucks

Reviews 27

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Erika Holley

I love Starbucks, but if the girl with the short red hair is working, Ill walk right back out. After being a Starbucks partner (barista/supervisor) for almost 5 years, I know that customer service is paramount. This is one of the reasons Starbucks is so successful! She is a very poor representation of the company and hurts this particular store. I went in wanting a venti drink with 2 pumps mocha and 2 pumps coconut. Double syrup is way too sweet. I expected to pay for the syrup. Instead, she tried to charge me $.60 for mocha and another $.50 for coconut. A normal iced venti drink gets 6 pumps of syrup. I wanted a total of 4. Not even the full amount! When I asked why I was being double charged, she argued that "mocha is a sauce, and coconut is a syrup, so you pay separately." Are you serious? Im already paying $4 BASE. Youre not losing money. When I tried to explain, I told her to cancel my drink. She didnt even try to recover my business or be understanding. She simply said, "Ok" and looked to my fiance for his order. This is just terrible customer service, especially over something so small. I will not choose to visit this location in the future. Is rather drive further to a location that cares about customer satisfaction over $.50.

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Brian Buxton

Taken for granted. I dont mind that they got my order wrong. It was a black coffee after all. I dont even mind that I had to find a way to turn around in rush hour construction traffic. I do mind being dismissed with a saccharine smile when I was understandably irritated. Offer me a bagel or at least conjure a measure of sincerity in your apology.

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Liz Vasquez

Slowest damn starbucks in the Columbus area. Ordered a mobile drink at 9. Arrived at 9:10. Had to SHOW them the mobile ticket sitting on their counter to prove Id ordered it. No apology given or anything, just a sarcastic "have a great day."

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Adam Simon

They serve coffee. Its identical to the coffee that they serve at their place down the street. They call it "rich"and "full-bodied," which are euphemisms for burnt.

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Amanda H

Ive been coming to this Starbucks for a long time. The people working are always friendly and they always do a great job making my drinks

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Kendra Clark

Great Starbucks! Orders always come out right, the people there are very friendly, and the line always goes fast!

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Renee Riffle

I am a huge fan of great customer service, this place has an amazing staff and amazing coffee :)

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Bob Bolin

Always busy but staff is always nice and a tall Flat White is a great way to start the day.

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Brandon L Solinger

Nice place to sit and chat with friends. Always a great cup of whatever you order.

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August Whitley

There was a small wait one day and we got our drinks for free, great service

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Da Ya

Typically good location. Dumpster next to drive thru is sickening though.

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Vanessa Young

The staff is always friendly and the drive through is usually quick.

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Carol Lester

Great service! Drinks are great, and its close to work

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Kim Kim

great service at this starbucks, very friendly staff.

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Riley DeBacker

Great, friendly staff and quick drive thru service!

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Rob Smith

Nice and hot, short and black. Great cup of Joe.

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Fred Levy

Probably the best Starbucks in Columbus Ohio

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Rahul Basu

Quick service during the morning rush hour

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Jockeygirl Jolly

Very friendly staff,nice places to sit.

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Young Nguyen

Beautiful staffs and always smiling

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Paul Crouse

Fast service. Gotta have that PSL.

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maria lewis

Always on point with my drinks

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David Nicola

Fast and great service!

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lyle sears

Better than the rest!!

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jess jessjess41

consistently awesome!!

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Sherea Rogers

Very friendly people!

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Stefan Walliser

Nice staff there

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