Tim Hortons
| Address: | 790 Georgesville Rd, Columbus, OH 43228, USA |
| Phone: | +1 614-274-8060 |
| Site: | timhortons.com |
| Rating: | 3.4 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 46
Reviews 30
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[email protected] Lisa Tillman
This is my first bad review I have ever written. My husband and I walked in, greeted by the cashier. She asked what we wanted, then proceeded to talk to her friend behind the counter ignoring us. This happened the entire time we placed our order. Finally we got our food and sat down. My husband went to grab some ketchup packets for our hashbrowns. He brought them back to the table and they were covered in old sticky ketchup. It was digusting. I took a bite out of my hashbrown and it was stale and absolutely gross. I didnt eat any more of it. When wver we come here its never good service. They usually mess our order up or they are out of what we want to order. I usually give places a chance because I know what its like to work in the food industry. But this is completely unacceptable.
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Jessica Azbell
Dropped one of my timbits on the floor. Used the wrapper to pick it up throw it away then proceeded to use the same wrapper to finish my order. My mocha tasted like black coffe with no sugar in it. She gave me sugar packets to fix my problem. After my 10th sugar packet and no difference i gave up. The dounuts werent fresh and super cold. No one ever smiled. Never said thank you. I left mad cause i was excited about my mocha and timbits. Lets just say i am an unsatisfied customer and i will not be returning to that store. Horrible experience.
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Jesse Douglas
This particular store has lost a customer. Ive given the store plenty of chances over a 2 year period and they never fail to disappoint. I always end up having to repeat my order 2 or 3 times, coffee is never mixed right, chocolate dipped donuts just tossed in the bag with complete disregard as to whether there is wax paper to separate the donuts or if the donuts have been placed in a way where the dip wont be rubbed off by the bag. If I order muffins typically theyre out of what I order. Order a Panini and the bread is like cardboard.
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Jennifer Leonard
We were incredibly disappointed by our service this evening. We were served by a nice gentleman with special accommodation needs. He did more to try to help us than the other 2 employees. He was trying and smiling. The eye rolls and exasperated apologies of the ladies were disappointing. They obviously felt annoyed that he was there. We left wondering why they treat him so badly. Please train your employees some patience and sensitivity. Thank you
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Charlotte I
I work night shift so I go into Tim Hortons sometimes on break. The lady that works the drive thru is one of the best employees. I wish I knew her name. She had such a kind heart and has the best customer service skills. Also the food is always fresh because they are baking everything in the middle of the night. Because of her amazing customer service I give her 5 stars!!
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Tristen Bills
I love there coffe its excllent and the food :-) I hope u guys liked my revewes by your face .............. ;););););):):):):D:P:D:P=):D;)=):);):D:Plollollollollol:-[lollollollollollol:-[:-[lollol:-[:-[:-[:-[:-[:-[:-[lollollollollollol♥♥♥♥♡♡♡♡■■■■□□□□□□●●○○⊙·⊙○·⊙¤:););):)⊙:););)
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Vivian Vang
Been here 2 times in the past week a couple days apart. Their employees are rude and could care less about their customers. No hellos/thank yous or youre welcomes. Their french Vanilla caps. are watery. Wont go to this location again even though its the most convenient.
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Valerie Hill
This is the only time Hortons that does me right in the morning. I go to the one on broad and they always screw up an iced CAPP. Ive had one that tasted bad and they fixed it. 10/10 would recommend
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Jennifer Dula
Bagel BELT had NO tomato, the egg was crispy almost burnt and apparently there isnt any condiments on it, which made it dry as can be! Way to go TimmyHos for such a crappy $4 sandwich!
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Sandy Pemberton
Drive thru speaker is out. Bad news is its taking forever this morning. Good new is maybe they will get a whole new speaker. Its been horrible to hear whats said for a long time.
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Christina Gatliff
Service is sloppy and lazy. No wonder by the looks of the nasty attitude manager. If youre that miserable honey get a new job. Customer service is not your calling.
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Mario Reyes
Stupidity level here is incredibly high. They cant get an order right not even if their lifes depended on it. I have been here 4 times and always the same thing.
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Debbie DeBord
Great Tim Hortons location to meet for a cup of coffee. Clean, plenty of space, can have a conversation without too much noise. Served the purpose well.
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Bethanny Maynard
Awful bad bad service and dirty... employees could care less and not only messed up my order but also the 3 other people in front of me.
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Mike Chaney
I avoid busy times and always get great service!!! UPDATE; I stand by my OP, even when theyre busy, you will great service.
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REBECCA Eversole
Great service!! Im always happy to go there when im in a rush. Fast service.
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Barbara Ledezma
Coffee is great but sometimes you get rude service at the drive thru
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A Private User
Great crew....awesome service!...........very customer orientated.
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Mae Greentree
Clean, with friendly service, ample parking, and free Wi-Fi.
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Lui 1234567890
the have good food but they do not anwser the phone
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bJ Jones
Tim hortons staff very nice and always friendly
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Itkahs ramaL
Very confused employees. They were nice though.
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todd bergen
I always get good quality and service here.
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Barbara Cruz
Great customer care. Amber is the best.
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Bogdan Strizheus
Service is kind of slow...
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Jonathan Collins
Good coffee and service
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albert C
Very good FV coffee
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Dylan H
Very friendly staff
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george m
Worst in Columbus
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hassan abdow
Nice service
