Pizza Hut

Reviews 13

RU

russell carolus

Absolutely worst customer service by management ever. I will not be going back to this store ever again. My address is currently not in their online system since it is a new build on a new street, however their store does and has delivered to me before. I wanted to order a large specialty pizza, but wanted the online special pricing. Seeing as I cannot order online, I assumed the manager would be able to help me out, since customer service should be top priority. However, he ended up refusing to offer me any sort of deal and had attitude when speaking with me. I wasnt trying to get free food, I wasnt asking for any special deal, I just wanted the advertised special that I couldnt order because of an issue with my address in their system... and instead I get attitude and the worst customer service I have ever had from pizza hut with no solution or compromise offered. I was only told I could order their other specials if I wanted but that he would not give me the discount.

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JE

Jessica Lynn Adams

From the app I ordered a pizza and wings to be delivered to my job. I received a text saying it was only the way, yet ten minutes after the requested time there was still no order. I called and Toby tells me that my card had been declined and because my phone number was wrong, he just canceled the order. How was my phone number wrong when I received the text? When I called back to ask this (I think he hung up on me) he said "oh the internet just does that sometimes, its your fault for putting your number in wrong" when I asked for clarification he told me to have a nice day and hung up on me. 5 people didnt get lunch today because of this and there wasnt a thing wrong with my debit card. Dont worry about the app, I wont be coming back period to Pizza Hut.

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TO

Toby Lip

Terrible customer service. Ordered two medium pizzas and 12 wings at 7:30 PM was told 45 minutes on delivery so after patiently waiting an hour and 45 minutes I call the store to check on the order and Im told that the order went through the call center which I didnt have the number for the call center. The manager said calls automatically go to the call center when store phones are busy and that someone from the store tried to call me (but I had no missed calls and no voicemail) to tell me that they were out of the ingredients and was very sorry yeah I guess sorry, sorry service and a sorry manager produced very very poor customer service you lied about calling me and dont have the ingredients to make pizzas really????. Weeeeaaakkk Sauce!!!!

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NI

Ninamarie Gretzinger

I ordered food from Pizza Hut in Springboro today when I receive the food the box where my wings were in they were completely crushed the sauce was all over the bottom of the bag I didnt realize it till I got into the kitchen where I have passed the living room and drop the sauce all over the floor when I call the manager she didnt even care all she said was Im sorry to hear that she didnt say it wont happen again well do something to fix it nothing she just didnt care and I ordered from this place on a regular basis you would think they care about their customers but they really dont I dont know if you guys care about this but I wouldnt order from there again unless there was an apology have a great day

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AU

Aurora Hope

Friendly and helpful. Pic up order was ready when they said it would be. Asked if I needed any plates or napkins when I picked up order. Pizza was and always has been dee-lish. Thank you. :)

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JU

Justin Nordmeyer

We ordered 8 pizzas for a pizza party. They said they didnt provide plates but gave me some napkins. Other than that, its just a pizza Hut.

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NO

nour akk

A lady answerd and I orderd a pizza and she kept saying the price wrong and I cant understand her and I wish the. Can be faster

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DU

Dustin parr

MMMMM the Hut

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OR

Orland Helton

Awesome food

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EV

Evan Lanier

Great pizza

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RI

Ricky Coddington

Great

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JU

justin richie

Nice

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CO

Connie Smith

Good

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