KFC
| Address: | 4480 Alum Creek Dr, Obetz, OH 43207, USA |
| Phone: | +1 614-492-9021 |
| Site: | kfc.com |
| Rating: | 2.7 |
| Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM |
Location
Photos 60
Reviews 39
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Emily Layne
Their food is good and customer service USE to be good. Idk wat happened to this place. When I worked there in 2011-2012 they were on it with everything unless it was lunch / dinner rush of course, since its fast food. But even during the slow times its completely slow! What ever happened to making goals for ur day at work? I always had of goal of making that bell ring a certain amount of times during my shift. My opinion, the cashier is the first person you see so instead of greeting is customers w a nasty tasteless "wat can I get u" you can be a little more happier to make money off of us and say something like "hi, welcome to KFC wat can I get for you today" with a smile on ur face even if ur not feeling like being there that day. Its called good customer service! And clean the dining area when u have down time! I cant stress enough how not only is the cashier the first person you see but the dining room shows the type of customer service the customers will receive, so if the dining room is nasty the customer service is usually terrible! Dont people learn anything during orientation anymore?!
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Christine Monroe
I just dont know... we have been going there for a few years and the last 2 years or have made it NOT worth going anymore. Seriously EVERY TIME we have been as of late as been a bad experience, from not getting all of what we ordered to something that we didnt order to waiting 20+ mins. for them to fry all three different style chicken, of course at three different times. What is up???....Occasionally I can understand BUT literally EVERYTIME in the past 2 years...This comment and complaint will be making it to the district manager because we have not been able to get satisfaction from a store manager......sorry KFC...
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Robert Brewer
If I could rate them lower I would. In January 2016 I started visiting this KFC / Long Johns for both my lunches and dinners, by July of 2016 they had completely failed every time to get a Drive thru order correct. The Brands Quality and products are not represented at this location. Long Johns. If you order fish planks dont be surprised to have chicken planks in the bag when you open it, or the reverse. Cutting a plank in half does not make it two planks. KFC Not even close, WOW worse attempt Ive ever seen. I drive by here now and do not even consider location on my options list.
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Karen Harris
I waited for 10+ mins for fresh fish. I didnt mind that. They bought my food out and had dumped my fries in the bottom of the bag, along with the condiments, and utensils. I asked for new fries. She took the bag with the fries and condiments. When she returned with the new fries, she didnt bring back the condiments. She was frustrated but I didnt care. She forgot the sauces. Bad employees and bad service
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David Patterson
Every Sunday I eat lunch at my brothers gravesite in Obetz, the last 2 weekends they did not have the chicken to complete my order. Same manager gives some lame excuse! There are several places to get chicken, but thats the closest too the grave yard. When I tried to call, no answer! Poor customer service!
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Andrew Martina
Food was ok I guess, the cashier was fine but the rest of the people working there just looked like they couldnt give less of AF. We waited quite a while to get an order for just 2 people. Also the whole place just looks old, grimy, and filthy.
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Anita Winchester
Worst LJS/KFC meal I have ever had!! Two ladies standing behind the counter when we walked in, did not take our order, but yelled for someone who was on her way to clock out. And steak fries are NOT interchangeable with French fries.
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Wendy Addison
Probably the worst service ever. Was told it would be 2 minutes on potato wedges, embed up being almost 15, and that was after we reminded them. Employees are very loud, and not with business relayed topics.
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Harold Burbridge
Went inside because drive-thru was swamped. Customer was already complaining about service. Staff was indifferent. Confusion was all I saw. Food great but service makes it not worth it
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Kevin Gee
The staff at this place are horrible. Might as well spend a few minutes and drive to s high street it will still be quicker then trying to order here and get your food.
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Christine Monroe
Customer service there is horrible.....my KFC order is never right......Quit going there and thats a shame because I like KFC. ...servers are always rude...
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Crystal Strausbaugh
Got the wrong food even after telling them 4 times what I wanted,didnt get a receipt & they wont answer their phone..Very bad customer service
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Charles Hillyer
Absolutely Excellent,Great tasting Chicken ever I grew up eating KFC all my life my favorite place to eat always have been Always will be.
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Phillip Clapham
Fairly average KFC location, isnt particulary clean and the food is so so. Have always dealt with nice employees during my visits though.
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John Stultz
I have been waiting for 35 minutes to receive my food and no hair nets are being worn or any gloves this is a filthy place of business.
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David Brannon
I waited 10 min for fish and chicken on long johns side reminded them and waited another 10 min... Finally got my money back and left!
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Wallace Banks
Mashed potatoes Luke warm, chicken bland and bisket hard as a flint stone. Worst experienc ever. I will never return to that place.
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Richard Lama
Hit or miss. Sometimes OK. But more often than not, slow service especially through drive through. Food has always been good though.
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Mark Weld
The chicken tasted like fish.. This place also has a Long John silvers in it.. You cant cook chicken in the same oil as the fish
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Charlie Allan
Slow, nasty facility! Sanitation grade not posted anywhere. The restroom was horrid. Ive been in garages with cleaner facilities
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James McAndrews
Horrible customer service. Close to my worksite but I am willing to drive to the next location from now on.
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bob yerdon
This place needs a new manager had no food told to wait for 3 pieces of fish theyd bring to me than forgot.
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Jae workout
They were very friendly and quick. Excellent customer service skills food was great and they had it all
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Diane Hawkins
Didnt get the meal I wanted because they had nothing ready and I had to wait 15 minutes for that!
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Gracie Shreve
Had to go back to get my order half of it wasnt even in bag!! Rude person at drive throu window
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Cathy W
Was here last february this year and what I love here is their chicken livers! Service is slow
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Tony Hager
Food was cold not cooked very well restaurant was dirty inside overall unpleasant experience
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Felicia Jackson
I eat Long John Silver here. But they seem to always be short handed. But the food is great.
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paul duty gaming
My problem is with the one at East Main st and Holtzman Rd just outside of bexley
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Jim Zarlrey
After almost 15 minutes never got my food....and was the only person there.....
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Chris Keels
This location has chicken livers on the menu! You dont find that very often.
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Tanya Jones
They always get the order wrong and have a bad attitude when you tell them.
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alysa carter
Very slow went through the drive thru with only 1 other car in front of us
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Kayla Stanley
I love coming to work. I enjoy all the guest who come see us even more!
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Christian
The only KFC I know that still sells chicken gizzards and livers!!
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Dale Wilson
Dirty smelly and the floor was slick with grease.
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Robert Roucroft
Friendly staff, get the order correct each time.
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Alonzetta Clark
Clean lobby and bathrooms also friendly staff.
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Kimberly Whitcomb
They have good service and allsome employees
