Address: | 369 Mt Vernon Rd, Newark, OH 43055, USA |
Phone: | +1 740-322-6392 |
Rating: | 4.2 |
Working: | 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM |
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liz crouse
If I could rate this store lower than 1-star I would!! Growing up, I would love their baked goods, however the last couple of experiences I have bad have been AWFUL! A few months ago my husband reached out to the company to purchase doughnuts for a food drive, when he asked the owner if they wanted to donate to the food drive the owner ranted about how construction was affecting his business and was absolutely appalling to my husband. My husband had planned to purchase baked goods regardless, however this man was so awfully rude to my husband he decided to purchase from another bakery instead. I decided that this must be a stressful time for the owner and gave him the benefit of the doubt and tried R&M again. I called yesterday around 5 pm and placed an order for doughnuts to be picked up the next day (today). I stated that they needed to be picked up by 9am and I was assured that this wouldnt be a problem. Well, we come in at 9am and THEY WERENT READY. When my husband asked when theyd be ready, the employee stated not for another hour (which is when our event would take place that we needed our baked goods for). I expressed that I was told theyd be ready at 9am and the employee, with a very nonchalant attitude, said that the doughnuts were in the freezer and arent ready and wont be for another 30m at the earliest. Its very obvious that these employees do not care about the customers and for this reason I will NOT come here again. Its disappointing because I love to support local businesses.
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A Private User
DO NOT ORDER SPECIAL COOKIES HERE!!!! STAY AWAY!!!! We ordered custom cookies for our daughters 2nd birthday party... We wanted "K"s and "2"s on the cookies... what we got were iced cookies that looked like somebody took a sharpie marker and wrote "K" and "2". When we called and complained they laughed and also said that nobody specified "fancy" decorations for the cookies... wow. They also said wed have to return the cookies for a full refund, which is would require an hour drive round trip. Save yourself the time and DO NOT order cookies from this bakery!!
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Gerald Hecker
This place was the source of my first words as a child. "Pie. cake" and the quality has remained well above the rest. I recently ordered a cake that was make from scratch that was ready in 3 hours! Now that is awesome!
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Shelly Hoberg
My husband drew a picture of how we wanted our boys birthday cake to look. The baker did exactly what we wanted. The cake was perfect and tasted as good as it looked. Great job.
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Julie Stedman
Inconvenient to park (a little signage would go a long way), grumpy service, dry donuts for my kids at 10 am? Was hoping for better from a longtime local business.
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Ron Marvin
Ive been going there since I was 4. Never had a bad experience. I only wish they still made the cream horns they made in the early 70s...
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Tammy Kadolph
I bought two packages of cashew crunch one was good the other very nasty wasted 4.00 bucks.and we love cashew crunch.
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Stephen Hunt
Great goodies for holiday fun! Always something good for SS class at Newark Central Christian Church.
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Càrolyn Pickett
Eat here a lot love the bread love their cookies broccoli and cheese soup and excellent service
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Karen Bolden
Awesome place I live right down the street the doughnuts are great
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Gregory Mauter
They have great cut out cookies. Very good doughnuts also.
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buckeye steve
Good donuts, great value, small selection that afternoon
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Christina Walker
I love this place! The shortbread cookies are amazing.
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Larry Dysart
awesome people, service, doughnuts and cakes.
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Brent Stutzman
Courteous service and cute store front.
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Lisa Yarborough
Excellent service and excellent Donuts
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Justin Latture
Ph# provided is incorrect.
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Thomas Brown
Best doughnuts anywhere
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A Private User
Rude. Unprofessional.