Dragon Express
| Address: | 3523 Roosevelt Blvd, Middletown, OH 45044, USA |
| Phone: | +1 513-727-8880 |
| Rating: | 3.7 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 10
Reviews 17
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Kristin Schmidt
DO NOT ORDER FROM HERE. We ordered the Szechuan chicken and some fried dumplings. First of all the dumplings were not fried/crispy at all. Second they had this weird chunk of meat in the middle that was disgusting. Ive never seen dumplings that looked like this before. As for the chicken, Ive never ever seen Szechuan chicken look like this. The chicken was so slimy and rubbery, it seemed half cooked. We called and expressed our concerns very calmly and explained that the food did not meet our expectations. Immediately the lady on the phone copped a major attitude and told us all she could do was remake the dishes and send them out. When we told her that we would just prefer to have a refund she got really snappy. So much so we ended up hanging up on her because she was being so ride and unreasonable. Unless you wanna waste your time and money, do not order from here. Worst Chinese place Ive ever come across and Ive lived in 6 different states all over the country. Thsee people have no idea what theyre doing.
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Seann Taulbee
My family has ordered from here a lot over the last several years. It has always just been acceptable & we ate it because it was delivery. The last 3 times has been just the worst. Looks like Ill go out to eat or cook at home more. The sesame chicken is rubbery, tasteless, & use to have a good sauce but now has the texture as though it was dipped in the good sauce long enough to get the batter soggy then wiped it all off mash it together & serve it up. The stir fried string bean (green beans), not strung. They still have the strings cooked in & are a choking hazard. Crab rangoon over time has less & less of the good stuff in it to where its nearly non-existent. The list could go on with examples , but Ill just say that the quality of the food is nearly the worst you can get now. I plan to show my dislike of this place by spending my money elsewhere. I hope the owners have made all the money they want because people are tired of paying a premium for rubbish.
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stephen perkins
DO NOT GET FOOD FROM THIS PLACE MY WIFE AND IWANTED SOME SWEET AND SOUR CHICKEN SO WE THOUGHT WHY NOT GIVE THIS PLACE ANOTHER CHANCE WE HAD JUST GOT OFF WORK AND FIGURE IT WOULD BE 5 TO 10 MINUTES WHEN WE GOT HOME THE ORDER WAS NOT ONLY WRONG IT WAS TOTALLY A MESS THE SAUCE HAD BROKE OPEN AND IT GOT ALL OVER EVERYTHING WHEN WE CALLED TO LET THEM KNOW THEY WANTED US TO BRING THE WHOLE THING BACK IT WAS ALREADY IN MY NEW CAR ALL OVER THE SEATS BUT THEY DIDNT CARE THAT IT WAS IN MY CAR ON MY PANTS AND NOW I WAS GOING TO WASTE 35 MINUTES DRIVING BACK TO THIS DISASTER OF A BUSINESS NOT WORTH THE TIME OR YOUR HARD EARNED MONEY ALL IN ALL I WASTED OVER 3 HOURS ON THIS TERRIBLE FOOD
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Deanna Swem
If you order from them make sure you have CASH ON HAND. Dad & I usually order from them but we think were gonna stop cause they tried to make a carbon copy of his card when they delivered even after we gave the number and everything over the phone. My Dad called him out on it and the guy raised a fuss before running out the door after my dad signed the receipt and took the carbon copy away from him. This crap is suspicious as all get out. BE CAREFUL.
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Carrie Cavolt
Been going here from the first time they opened their doors. Love this place!! Super, super friendly people. Food is always great, Yes one time they messed up an order. One time in all the years Ive been going there ( not bad at all ) I believe I had ordered General Tsos chicken and sweet and sour chicken. They gave me 2 sweet and sour instead. The lady smiled, gave me the General Tsos and told me to keep both sweet and sour no extra charge.
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danielle Coro
DO NOT ORDER FROM THESE PEOPLE Got the food delivered..chicken dry as dry as can be.beef sticks couldnt even bite into.ribs dry and hard.crab Rangoons were good .called back to complain and was told thats how their food is chrispy and hot.yup thats true but explained it was dry and the manager told us we could not get our money back..or make it right ..wish they had a rating for very less than satisfaction
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JOHNNY DAVIS
Im not going to lie, the owners son is a great guy who has always been there for me. That just goes to show what kind of person the owner is and what his values are. This place has some of the best, most friendly service and employees I have ever experienced. Great tasting and lots of flavors to try from. Being there was the best twenty minutes of my life. It was pure euphoria.
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bloodlustshiva1
It seems theyve changed their chefs from time to time, and certain foods will taste different, but overall, they have always done very well. They are also very good about communicating times with you; the one time they were late by more than a few minutes is when one of the drivers was involved in an accident. Most of the time they get here in half the time they estimate.
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amber thompson
Got the sesame chicken.. was cold by the time it was cold and the chicken was horrid. Bit into it and instantly a bad taste. Made me sick the crab rangoons were rubbery and could tell it was redipped in the oil. NEVER ordering from here again. I still cannot get that taste out of my mouth and my stomach wont stop turning.
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Make Us Puke
Really rude service the lady who works at this place has no people skills even a driver agreed with me on this they really need to let her find employment somewhere else the only reason I go back is the food is decent but that lady is definitely not an accet to that company
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John Tewksbury
Seems like higher quality food than typical Chinese places. Chow Mein seems better than most, not greasy and premade. The restaurant is pretty typical, not fancy or even clean and shiny, but the foods good and they havent made a mistake yet, so Im a fan.
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Diana San
Dumplings are my favorite. But they can never seem to get my chicken right, its completely rubbery/fat and not edible. And tried to argue it was cooked and whatever else she said. Its most definitely not. Very unsatisfied with that.
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fay greer
Had food delivered. I got vegetable fried rice . Got charged for shrimp fried rice and the food was terrible. How do u mess up fried rice and then charge extra for it!!! The egg roll was good but the crab Rangoon sucked.
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Jackie Butler
I order from here often. This is the best Chinese food in town. My kids love it. The woman that answers the phone is always so kind, and doesnt rush me off the phone. You can hear the smile in her voice.
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Dan Taylor
The counter/ cashier lady is rude. .. Lobby - order counter very cold room. Was also Dirty. My order had way way to much sauce. Like soup very disappointed. Trenton restaurant a lot better.
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Justin Cook
Order sweet and sour chicken with white rice and they delivered sesame chicken with sweet and sour sauce on the side. Never order from here they dont know what they are doing?
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Nick Arvin
Always early or at least on time for every delivery I have had. Food is always Hot and Fresh! Delivery drivers are always nice and friendly towards me! Love this place!
