Empire Chinese Restaurant
| Address: | 4793 Turney Rd, Cleveland, OH 44125, USA |
| Phone: | +1 216-641-1888 |
| Site: | empirechinesegarfieldheights.com |
| Rating: | 3.4 |
| Working: | 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–11:30PM 10:30AM–11:30PM 11:30AM–10:30PM |
Location
Photos 5
Reviews 33
SC
Schontina Nesbit
Most of the food here is really good, Sometimes it can be bland or a little dry. I have always loved this place until a week ago. I have dealt in the past with them being hurried and rushing until my co-worker ordered the same thing we get from there all the time and there was a mix up. Instead of just remaking it the girl hung up on me and when i went up there they said they couldnt remake it cause it was opened. Then I told them it wasnt touched then they just flat out refused to remake it. Somethings I can put up with but giving rude people my money is just not one. We took our business down the street. Have to pick it up but anything is better than dealing with those rude people.
JE
Jenna Somrak
I use to love this place, but its gone down in taste and quality while the price keeps going up. My biggest complaint is with the fried rice. The upcharge for "fried rice" is ridiculous. You pay an extra $2.50 for rice that has nothing in it except an orange sauce and a couple onions. Lacks taste and has nothing in worth the up charge. For their up charge, I expect veggies (possibly meat) and more taste. I loved the sesame chicken, but if you cannot give decent fried rice then it just brings down the whole meal. Will not be ordering again.
YO
Yolander Wilson
Work service ever. Wanted to order a combination sesame chicken and bourbon chicken. Man stated I could not order that way. (Guess Im use to the one in the mall that lets you do it that way). Never-the-less his attitude was terrible and the food was cold and nasty. The rice looks like little pellets not real rice. I paid $2.00 extra to get fried rice. Which he did not fry just mix it with some orange sauce to change the color. This was my first time trying this place and my last. Will never step foot in this place again.
DO
Don Basquin
I called and asked for delivery and they asked for my address. I told them and they said it was to far. I told them Im a half mile away and within one minute I had three people trying to tell me where I lived and it was to far. Again half mile away. Then I started getting yelled at by some woman. F that and screw your food its all cat and dog anyway
A
A Private User
My pork fried rice was really bland , egg roll was half the size of an real egg roll , and my teriyaki beef sticks were also very small. I had the sesame chicken lunch special and the portion size of chicken was really small although probably the best sesame chicken Ive ever had. The egg roll was definitely not cooked in fresh oil.
JA
Jason Geiger
Rude on the phone...and a very small order size for $5.50. I have got twice the food for $4.50 lunch special at other places. I think it was also the first time I never got a fortune cookie with a Chinese order. I dont even eat it, but it just shows lack of attention to customers and detail.
A
A Private User
Excellent food. My favorite is the Shrimp Egg Foo Young and the Lo Mein. Every one is friendly, even the delivery drivers. I moved away for a few years, and now that Im back Im so happy that its the same great food as I remember. I highly recommend it.
KE
Kenyana Sales
Disgusting. We ordered food the other day and the gravy from the egg fu yung was literally sour. It had to be old. When I called to complain they offered to send me more. Why would I want more? Smh will NEVER order from them again
RA
Rashawn Alexander
I truly had a great customer experience with this restaurant. Customer service was good,professional, freshly prepared food,prompt service and delivery.Reasonable pricing. The delivery driver was very nice and polite.
JA
Janée M. Williams
The experience and food have diminished severely once the ownership changed. The atmosphere is cold, the storefront is dirty and the customer service is nonexistent. I will no longer frequent this establishment.
JE
Jerrold Cianci
Everything we ordered was delicious and the staff was very friendly! Great value for the price. Try their steamed buns, shumai, sauteed green beans, mongolian beef and szechwan shrimp.
A
A Private User
Crab rangoon is delicious. I also love the chicken lo mein. Some other things on the menu arent that great but its inexpensive and yummy. FYI - they only take cash.
MY
Mytasha Melton
The customer service here is terrible, people are very rude! And the dumpster behind their building always have a horrible smell, which takes your breath away...!!!
JE
Jesse Stallworth
Just gt my food absolutely disgusting..flavorless chicken and rice is very over cooked.n my chicken taste freezer burnt..hoe about those miniature egg rolls
CH
Chris Hensley
They delivered the wrong food it was not good and the container was upside down the juice leaked our and caused the bag to bust and spill food in my floor.
RO
Robert Benedict
inexpensive, great food, I get vegetable spring rolls, bean curd schezwan style, vegetable egg foo yung. fast delivery, great food and very inexpensive
A
A Private User
the fried dumplings are good and the egg rolls are wonderful the sweet and sour chicken and pork is great, great chinese food
SU
SugarPie Honeybun
Food is awful, place dirty and customer service worst! Turney plaza has a really good clean place and its 2 mins up the road.
TO
Tony Morris
Food: Good Rice: Mediocre Service: Cute people. Know what theyre doing.
PA
Paula Carter
Food is good. Not so friendly people. Stingy on the shrimp.
TR
Trent Durham
Great quality, great taste, no need to travel to Coventry. !
A
A Private User
Attitude is not polite and my order is not right sometimes.
LE
Leander Lovett
Great food but stiff with the meats and not nice
BL
Bledsoe Victor
Great Food always Fresh keep up the good work!!!
GI
Gilmer Davis
Great food ,great experience every time
GE
Gelesia Laury
The woman answering the phone is rude.
A
A Private User
Love their shrimp egg foo young..
MA
Markus Zukkernutter
Very good and quick delivery
A
A Private User
Best in Garfield Heights.
SA
sabrina paige
Its ok never had a problem
JA
Jasmine Carter
Very good service and food
A
A Private User
They are cool people
CH
chantel shepherd
Nasty
