Address: | 1418 Avondale Dr, Durham, NC 27701, USA |
Phone: | +1 919-688-0102 |
Rating: | 3.8 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 11:30AM–10PM |
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Jahdai Dawes
I have been a patron of this take-out for at least two years now, probably more and my wife asked me to get her a sesame chicken today for lunch. I gladly went and was hoping that she would share some with me because their portions are pretty good sized. A lady I have never seen before was there at the front register and I paid my money for the meal, as well as extra for the half and half Arnold Palmer. Not once was one thank you given. I enjoy good food, but just as important is good customer service, and this was just unacceptable, so I kindly and calmly let her know that she had neglected to say thank you. Her response was thank you, to which I let her know that she is thanking me now but could have thanked me before. To which she responded, verbatim, "oh so were supposed to say thank you every time someone gives us money!? Thank you, there I said it twice." I let her know that that was the last time I would ever be purchasing food from there and that I was a person, deserving of respect through good customer service just like her. This was beyond unacceptable and extremely disappointing. It is an eye-opener though to just how little respect this establishment has for my patronage as a customer. Now off to YouTube to find out how to make this food myself. Sesame chicken cant be that hard to make...
A
A Private User
This restaurant is usually empty but dont let that fool you, dozens of people file in to pick up their food (especially their chicken wings which are delish and marinated in lemon juice before frying...that is their secret...dont tell them I said that). Their chicken wings are great, their kung pao chicken is fresh and so tasty, they chop up the veggies fresh right before they prepare it. They have fried green plantains which is a staple in Dominican/Puerto Rican cuisine. Prices are excellent. Highly recommend!
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marilyn henry
If I could give ZERO I would. The WORST food and service I have ever experienced and Im from NY The lady always looks at me like she hates me. When I have a problem she tries to raise her voice at me and I always have to shut her down The worst dish is their rib tips... They MICROWAVE them and then toss them in that cloyingly overly sweet sauce I just took them back to her got half my money back and will NEVER return And their wings are so small and they cut off and discard the tips when you order garlic wings
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Paula Drew-Estes
I bought a large container of wonton soup. On my way back home it leaked out of the bag in the floor. When I called them to tell them the container was cracked and leaked the woman who took the call said it was my problem and there was nothing she could do. When I informed her that the container was cracked she said that I cracked the container. When I told her I didnt crack the container she said she still wasnt going to replace my soup and hung up. I give them less tan zero.
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Nefertari Ali
Gave me the wrong order. When i called them about it, they were rude and told me "no thats what i ordered". They didnt offer anything for their mistake and didnt seem to care at all. Will not be eating here ever again. The customer service is terrible. The place looks so cheap and dirty.
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Carl Frega
Very fast service, great prices and large portions. The food tastes very fresh and they has a surprisingly authentic Hunan flavor . . . you can definitely tell they make their own sauce!
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Patricia Sanchez
Is clean and organized it doesnt take to long to get your order ready even if is a large order and most importantly that the price is not that high I like it.
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Patrick Lasseter
The go-to Chinese takeout for East Durham. Ready for pickup in ten minutes. Excellent service and food for a great price.
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Yvonne Thompson
They need to work harder with getting the orders correct, toas chicken was hard but other than that its normally good.
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Christopher Morris
Quick, fast, and delicious atypical takeout. Ithe has never taken more than ten minutes and everything is to order.
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Kim Patterson
Its in the hood, so you know its Best Chinese Food in Durham. Lunch specials are the BEST!!
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Sky Zheng
i love it this place,i love it their food,and good price
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Steven Zhang
Good food but need improvement with customer service.
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feng yang
dont care what anybody says just care if you like it.
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Mr. AnytimeAnywhere
Cheap food...friendly....Good lunch special $4.75
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Denzl White
Nice place. Simple great prices and good food
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Travis Hunt
Better than chop stix, wish they delivered
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Lawrd Whodatdere
Excellent food!!
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griselda miranda
Love the food
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Andrea Pasley
Good to me :)