Address: | 6555 Morrison Blvd, Charlotte, NC 28211, USA |
Phone: | +1 704-644-4644 |
Site: | donatos.com |
Rating: | 3.5 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 10:30AM–10PM |
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A Private User
Every time I have ordered a pizze, 2 times, it was the worst experience in my life. The first time they wrote the wrong phone number and address down wrong and tghey were no even close. 1.5 hours late, but they did give me coupon for a free pizza the next time. When I went to cash in on the free pizza the same terd answered the phone as the first time and it was speaking to a 6th grader, with a chaw in his mouth, high, while joking with his friends. I had to hang up after 15 minutes and I had not even told them the pizza I wanted. The first pizza was really good. Ill never call in an order though. I hope the manager reads this an kicks that kid out the door. Punk
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A Private User
First of all, whats with them assuming you want thin crust. Warning: if you dont want regular crust, you better specify when you order. When I asked the manager why they do so, he explained that that was the poplular choice in Columbus, Ohio (apparently where the chain comes from). Well, hate to be the one to tell you this, but, this is Charlotte, North Carolina! Not only this, but Ive given them a few chances and about half the time something was wrong with my order. Next time your over there, save yourself the trouble a walk right on over to the Bojangles thats located in the same building.
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A Private User
I placed an online order with Donatos for delivery, and paid with my credit card. After an hour I called the store noted on my order confirmation... they told me, "we havent received a single online order all day..." I asked if I could get my money back, and they told I would have to bring my bank statement to the store to prove I was actually charged since they didnt ever get my order. Not once did the manager, Jamie Felitiano, apologize for the problem, or offer any solution. His prime interest was to get off of the phone with me...
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Jessika Steininger
Im from Ohio so I was very excited to learn there was a Donatos here! I have ordered from the South Park location several times. Usually the pizza takes forever and it comes to my house cold and the extra sauces I requested never seem to make it with the pizza. I ordered from them recently and the pizza was actually hot this time and the extra sides came with it. I love Donatos and Im hoping the multiple complaints will help with the service. The food (when its hot) is always delicious though!
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A Private User
Our soccer team went to Donatos after a game. There were probably about 50 of us. The manager there was very helpful. We ordered about 15 pizzas and drinks. The pizza was great on all counts, both the kids and parents loved it. It was very reasonable too. I love their pepperoni pizza! Give this place a chance... it was great for us! If you need a place for a team party this is it!!
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Christopher Whelchel
Kinda funky environment as its a mall-style feel. Not sure which category to put it in? The food was as expected (and maybe even better) and the staff was very friendly. No wait time makes it a good last-minute choice and the prices were reasonable. Only reason its a 3 star is because of where it is... which is just odd. Still worth check it out if you just need a quick bite.
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Joseph Leon Pickett Jr
Cleanliness is a major concern for me here. About 3 months ago,I ordered a lunch combo. When I got that combo back to my work I noticed debris floating around in the soda that I got from their fountain. Also,my pizza was cold,so I assume they gave me the food of a person that stood them up.
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Kevin Brigman
Could use a lot of work, sometimes there is one person doing all the jobs.these kids come when they want to and there not reprimanded for it.the manager comes in when she wants to,shes lazy.the place is going down hill surprised it hasnt shutdown by now.
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Sunny Bennett
Food is classic chain. Good, not anything special, BUT the prices were great and no wait. What makes this a 4 star vs. 3 star is the staff. Very very nice. Wish Id known about this place when I lived close by. Id of come here a lot.
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ONBOSS HOOVER
Well Im from Ohio, where Donatos was born. I think its the BEST pizza ever. My absolute favorite pizza. DELICIOUS!!!!! I cannot believe that it isnt very successful here, but ask anyone from Ohio about Donatos ;)
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Bill Cunningham
Worst pizza Ive ever had. Cracker-thin crust. Excessively peppery, extremely salty sauce. Annoying square pieces. Stay home and eat a peanut butter sandwich before coming here.
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A Private User
They ran out of wings and forgot to mention it before I drove there fire the pick up. Oh and the gut making the pizzas was coughing all over the place. Easy at your own risk.
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Sid Jeri
Like the quality of the food I ordered. Bad location. I came the night before and didnt stop because it look like it was not open.
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Brian Barefoot
I love Donatos. Too bad they have closed most local locations. I still visit when I am near Southpark. The pizza is always good.
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Kiera Laeka
From Ohio - Was so happy to see that there was a Donatos in Charlotte. Has lived up to my expectations every time. Delicious!
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Paul Fortner
The pizzas not good. Neither is the service. At least at this location. Never been to the others. (Doubt I will)
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Tanner Johnson
Took pizza close to an hour and they sent a second order of pizza and wings for free. Nice gesture.
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Cynthia Lawing
Perfect every time! Usually get the Margherita pizza. Got The Works this time. Never disappointed!
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Jon Pearson
Had a meatball sub, pretty sure it was covered in ketchup. Not the best.
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Michael Petro
Excellent pizza, great prices, and superior service...an unbeatable trio
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kaledev
Not great. Takes forever to get your food. More like fast food pizza.
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antione browning
I love this place!! Endseia and Brittany are the best!!
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A Private User
the best pizza in the world so good!!!!!!!!!!!!!
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Jeff Karch
For a guy from Ohio, this was a welcome sight!
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Hunter Wicker
I love eating at this place after school!!!
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Matthew Hazelbaker
Some of the best thin crust around!
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Rochelle White
Excellent Service and food
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De Paden
Great food and service!!
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James Fain
My new favorite pizza.
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Marty Higgins
Best pizza in charlotte
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Sherri Fink
Good Pizza and service
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Jasmine Taylor
Nasty
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Elmer Ruiz
Good