Address: | 6274 NY-25A, Wading River, NY 11792, USA |
Phone: | +1 631-886-2477 |
Site: | senortacoweb.com |
Rating: | 4.3 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 11AM–9PM |
JA
jared walker
My fiancee and I are locals who have frequented senior taco since long before they came to wading river. Tonight we had the "pleasure" of speaking with the proprietor of the establishment, gerard, and sadly, it will be our last visit. My fiancee found clear plastic shards on her meal. We called and notified senior taco of the problem. Their employee, Sean, was very apologetic and went above and beyond to try to resolve the issue immediately. He offered to replace the meal or refund the cost of that item. We only live 5 minutes away, so we said we would come back for the refund.. We arrived and sean gave us the cost of the fajita back... at this point we are thinking its an honest mistake and they did what they could to make good on the ruined meal. We were wrong.... as we pulled away, sean came running out and flagged us down. He explained that the owner had said not to give us the money back and that he was supposed to get it from us.. it was clear that he was uncofortable at this point, because he had done the right thing, but now his boss was telling him to get the money back. He said that he would be happy to take the money out of his own pocket to keep us as customers.. but that was not going to be ok with me.. Im not taking money out of some poor working kids pocket because his boss doesnt value his customers... I asked to speak with the owner.. I was put on the phone with Gerard who claimed to be the owner. I explained the situation and told him how sean had indeed done the right thing in refunding that item. And that Seans actions would have saved a custimer.. Gerard disagreed.. He went on a rant about how we are likely liars trying to get a free fajita.. raving madly about how HES A CHEF, A BUSINESS OWNER 40 YEARS IN BUSINESS, HE KNOWS HOW TO HANDLE HIS CUSTOMERS... Well Gerard, your 40 years of experience in customer service has taught you one thing for sure, how to loose a customer and loose a local customer base very quickly... We gave the money back to Sean because I would have felt uneasy about him loosing that from his pay.. We left without any refund, any credit, or any intention of returning... shoreham wading river is a family community, an honest community, a close knit community, the type of place that values kindness and respect between residents and business alike... I think senior taco may be better off in another area where people dont mind being called liars over a fajita... DONT WASTE YOUR TIME WITH THIS PLACE. MESQUITE IS 3 MINUTES AWAY AND HAS MUCH BETTER FOOD AND SERVICE..
KY
Kyle Rath
Just got back from here. I ordered two California burritos with GUACAMOLE ON THE SIDE. One person cannot eat guacamole and one person loves it. Perfect solution, take it out, put it on the side. I verified there will be NO GUACAMOLE INSIDE as one person cannot consume avocado. I live 30 mins away. I get home and theres EXTRA GUACAMOLE INSIDE the burrito as well as on the side. They also forgot sour cream. I hate throwing my hard earned money away like that in the trash. I hope you choose to get your mexican food elsewhere.
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Daniel Voccia
Been to this restaraunt 4 or 5 Times. Very mixed experience. Waitress had attitude each time. Very unhelpful with menu. Mistakes on order on 2 seperate occasions. Food quality above average...and even very good. However last time house salsa was sour and may have been bad. Finally wrote this post after waitress gave attitude for missing drink order and taking forever to greet us when we sat down.
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Michele Derosso
Friday, August 25, 2017 First time here for dinner with my husband. Food was delicious and our waitress Kelsey was friendly and very attentive, even with her tables being filled. The decor is cute and cozy. A fun place with Happy Hour specials on drinks. Will definitely be back!
CL
clarke griswold
The only reason I give 4 stars is because of the size of the place, its tiny but the food is awesome, I had some of the best quesadillas Ive ever had. Reasonably priced, good drinks, I love eating there, also a good spot to have a drink at the mini bar for a bit.
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James Mahon
Food is ok. Depending on the day. Id say that the entrees are the best. The Carne asada is good. Takes a long time for food so order ahead. Customer service is lacking. They need some training and a manager who understands hospitality.
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Melissa McGrath
Food is very good and Always consistent. The service is terrible. It seems like there are always new employees there. Attitudes are always available. You wont find device with a smile here, but your tummy will be happy.
TO
Tom V
Great food, great service, no complaints. The restaurant was clean, nicely decorated and the music was good. Authentic and very tasty Mexican entrees at reasonable prices.
NO
Nope Nope
Plastic cups, plastic plates, plastic silverware. Foods good. Atmosphere is good. Service thought "on the side" meant the same as covering the plate completely.
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Sandeep Divekar
Such a great place with the perfect ambience and fabulous food & drinks! We went there with family and kid and everyone had a great time! Will be visiting again.
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Naomi Macchia
Good food, good drinks, quick, painless, sometimes friendly service. Overall..... a good spot thatll make your taste buds happy. Especially during happy hour!
JA
jade.stuart01
Food was delicious (my favorite is the sweet plantains). Servers are friendly but the food took awhile and came out seperately instead of at the same time.
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James P.
Great little place. Servers are friendly. Drinks and food are great and cheap. 4 stars only because of the size of the place (which they cant help)
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Tricia King
Muy, muy delicioso especially the street tacos!
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Ray Nadeau
Great place but small compare to other senor tacos. No self serving dipping sauce for chips. Good service & friendly staff.
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Christopher Brown
Amazing food with a very laid back and cozy atmosphere, if you havent tried it I recommend you change that.
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Kevin Farrell
Best Mexican food around. My wife and I frequent here. The PB is the best burrito with fried plantains
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Alex Kaz
Pretty decent place. Food was good and priced fair but the staff seemed like they hated being there.
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James D
Food was ok. Service was pretty bad. Forgot about our order and my salad had the wrong stuff in it.
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Gina Martinez
My favorite! Green sauce, the PB burrito, and the empanadas are my favorite! Best churros too!
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MEGAPARTY140
Great place good service great food. If you are into mexican food you are going to like it!!!!
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Terese Prodell
Amazing food, great prices, and everyone Ive encountered there has been wonderful!
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Charles Jempty
Ordered a burrito to go. Was asked if I wanted change. You just dont do that.
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Elizabeth Rodriguez
Yummy street tacos, wait staff amazing, always friendly and sufficient.
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John Corcacas
Nice place strong drinks. Probably need a bigger building. Nice staff.
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Keith Bachmann
Great food and ambience....a perfect fit for the town of Wading River.
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Glenn Reeder
great selection of tequila and mescals, as for the grub...dynamite!
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Calogero Migliore
Good food , fresh ingredients at great prices
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Marcel Rosenfeld
Food was excellent as well as the service!
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Derek Peterson
This is a great little place. Great find.
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mike rager
You must see for yourself. Mouthwatering
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Mikey ryte
Love the food, always a good time
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Priscila Castillo
My mom is wrcing ther she has
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Kevin Lazar
Great food and atmosphere
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peter Toole
Great margaritas
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Edwin Ochoa
Nice food