Address: | 3179 Erie Blvd E, Syracuse, NY 13214, USA |
Phone: | +1 315-445-9058 |
Site: | tacobell.com |
Rating: | 3.8 |
Working: | 7AM–1AM 7AM–1AM 7AM–1AM 7AM–1AM 7AM–3AM 7AM–3AM 7AM–1AM |
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Tim Gray
One of the worst experiences at any fast food store I have ever been to. From the moment the girl started speaking on the intercom at the drive through, where I finally had to tell her to slow down and speak more clearly so I could have some idea of what she was trying to say, to the same girl trying to hand me three individual drinks, when she could clearly see I was the only one in the car. She then handed me the soda in a carrier, but the soda was not all the way in the carrier and the lid wasnt on the drink. Two of the drinks spilled into our brand new car, and she simply walked away!! I literally had to stick my head in the window to get someone to give me some napkins to try to clean up as much as I could. They looked at me as if I was bothering them!!! And of course, as you would expect, not a manager anywhere to be seen. Perhaps if the management team was actually on the floor, managing these kids, there might be a little better customer service. If this kind of nonsense is happening in plain sight, what is happening where they are making the food and you cant see them. Not a place I will be going to in future.
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Naji Chams
This is for the store manager of the Taco Bell on Erie Blvd and today is April 2nd 2016. This is the fourth time my order comes back missing items. On the third time, I made sure I stop the car, go inside your establishment and speak to the general manager or staff manager because THIS IS UNACCEPTABLE. Come to find out, It happened again today, $10 worth of food on a $30 order was never even in the bag and im sure it is happening to more people!! I live 15 minutes away and no I am not willing to drive back so here is a $10 meal going down the drains... Train your staff to check for orders. THIS ONLY HAPPENS AT THIS LOCATION AND NO I HAVE TO DISAGREE BECAUSE YOURE NOT UNDERSTAFFED...
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Taier-Chad Parsnow
Just like every Taco Bell, they serve faux-mexican food made of mass-produced ingredients. They are staffed with high school kids and adults who have made some poor life choices, all of whom woudl obviously rather be doing somethign else with their life. That said, the service is moderately good, the food is edible, they are generous with the fire sauce, and this place appears to be clean and well maintained. The drive through can be a bit tedious at times. Not amazing, not horrid. Just meh.
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Joey Armenta
One of the most impactful meals of my life, the way their authentic mexican flavors combine in your mouth is similar to how a Salvador Dalí painting combines colors to create a masterpiece. I have nothing but great things to say about this wonderful establishment, easily the best food in the Syracuse area by far. The Brewster, Lemon Grass, Dinosaur Barbecue, and other Syracuse joints barely compete, the only restaurant that even comes close is All Of Garden.
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Mike Saltzman
Easily the slowest fast food restaurant in the history of the universe... consistently too. The drive thru can take as long as a sit down restaurant for large portions of the day. I wish they hired more staff, better management or opened a new taco Bell on this side of town. Oh, and as far as taco Bell goes, theirs is mediocre. Next time Ill just drive to the one on west genessee. Or not bother. I wrote this review without a single car being served.
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Clinton Whittaker
My girlfriend and I just had the displeasure of dealing with the staff of this establishment. They are a mix of the mentally handicapped and toddlers. After getting our orders completely wrong twice and complaining about fixing it. They put volcano sauce in our standard quesoritos. Rude service FYI the date is 10/3/15 if you are a manager and would like to talk to your people.
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Janae Lewis
My husband ordered a quesarito and when he bit into it he found a LONG hair in it. When I called to talk to someone about it the girl who first answered questioned me then started laughing before passing me on to Im guessing the manager who did offer a refund. But the fact there was a hair at all in it, then I heard them laughing about it is outrageous.
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Jamie Stevens
Is THIS what you call supreme? Not only did I wait what felt like forever at the drive-thru for 2 simple combos and nachos, but when did I finally receive my food, these were the "nacho supremes" I was given. Now I could be wrong, but Im pretty sure these nachos are missing a few ingredients! Put in a complaint and still havent heard a word.
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Dave Wright
2 large bags of garbage in front of the entrance, fluid leaking from them. There was a trail or green grave water from the door to the counter. Drink station looked like it hasnt been wiped all day! OrDered my food and sat for 15min to eat. No one came to mope the mess or wipe the drink counter. MAJOR HEALTH CODE VIOLATIONS!
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Rachel Rosky
This is my frequented TB and they have never messed up an order, even the specially ones and they are ALWAYS super friendly. The only complaint I have is that when they are swamped at the drive-tru it takes an unreasonable amount of time to get your order. Youd get your order faster if you go inside.
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Justin Carhart
This location has difficulty accurately making a fairly complicated order. Other than that, theyre fine. They have one shift manager (I think) that seems to actually enjoy his job, too. Refreshing to see that nowadays.
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Elizabeth Exline
There cinnamon delights are really good today is my first time ever ordering from taco bell. Love there limited time stuff there naked chicken chips were really good and there potato-rito is really good.
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Sarah Oja
Every time I go there they leave out 2 or 3 items but Im still getting charged for it. The customer service is terrible, and they never answer their phones. Wish there was a better Taco Bell in the area
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Bryant Brownell
I just love Taco Bell. Its my go to fast food joint. They are fast and get your orders right about 95% of the time. I just happen to ask for weird stuff.. So I dont hold then at fault.
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Jason Markle
Perfect location for a Taco Bell. This place is conveniently located so its always busy. On some days its faster to just skip the drive through and order inside.
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Scott Hoxie
One of the better Taco Bells. I come here very frequently and the order is satisfying/correct about 93% of the time. The manager and cashiers are very friendly
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Krista Harber
Both mine and my husbands food jade no meat in it, took it back up and the girl looked at me like Im stupid I had to explain twice that there should be meat
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Thaliaxmary Gonzalez
I really hope they talked to their team members. Last time i was in there they were very loud. Hopefully next time is better. I love the food tho.
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Chris Samurai
Couple days ago I was there. I ordered the Chicken Burritos and I liked it. It was amazing. I am trying to head back and order another sandwich...
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Michael Woodworth
Come here all the time, never had a problem. The cashier Brian is always awesome and should really consider getting into radio.
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Cassie Stone
Service is amazing. Good is warm. Orders are right. Staff is humorous. What else can you wish for in a taco bell?
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Mike Shay
Quality breakfast great value friendly service, lunch was good had to wait a little but very clean dining room