Hong Kong House
| Address: | 985 S Clinton Ave, Rochester, NY 14620, USA |
| Phone: | +1 585-244-5569 |
| Rating: | 2 |
| Working: | 4PM–3AM 4PM–3AM 4PM–3AM 4PM–3AM 4PM–3AM 4PM–3AM 4PM–3AM |
Location
Photos 16
Reviews 24
MZ
Mz Asia
I dont even want to add one star, but since I have to. Never order from here there menu isnt clear then when we got our food it was like something that was bought from the frozen food section in walmart. They have 4 steak subs on the menu, but the menu says that "ALL subs come with lettuce, tomato, onions, oil or mayo. Sike each is different but you wont know that until your frozen food arrives needless to say i will never waste my time again. I called the restaurant, and inquired about why 2 of the three subs I ordered was missing things that there menu says it comes with, and the so called manager claimed that it was correct how the word ALL to me means just that ALL not some. We went back, and forth he said oh bring me the old sub ill add the missing stuff what no now its cold gross, and been sitting not only that bro it already taste like frozen cat food literally. RUN away dont waste your money not only does the so called manager named Bobby not know what the word all means your stomach and bathroom may suffer dearly because of the foul taste.
PH
Philip Mandrino II
Dont waist your money. It is garbage Chinese food probably perfect if your hung over or still drunk considering its open till 3am. The chicken was over cooked. Cost me an extra 1.50 for fried rice with no extra meat or anything in it and it looked burned to crap! stay away! I called to try to get a refund for the 1.50 and they were very rude about it all as well horrible customer service. The only notable thing about the place was there sweet and sour sauce it was some of the best I have had.
GO
Good King Moggle Mog XII
I had a review up before, but I needed to update this. Had their pork egg rolls last night, and this morning, I woke up with diarrhea. Very bad experience. And their spaghetti and meatballs are bad as well. Still got sesame chicken and lo mein in the fridge, dunno whether I should take the risk and eat it or not, but its all I have to eat til tomorrow unless I want to spend more money on delivery :/
JU
Justine Hubbard
Used to order there all the time until they charged my card randomly for 60$ and couldnt refund me my money, telling me I ordered 2 egg drop soups and 2 chili cheese fries.. Never even had egg drop soup in my life & no one uses my card aside from me. I feel like one of the workers kept my card open.. And lets not talk about the delivery drivers.. Very unprofessional.
GA
Gabrielle Lupinetti
only thing is they take forever to deliver. roughly hr and a half/2 hrs every time ive ordered. best thing is theyre the only chinese restaurant around this area open so late and thats nice for the late night craving when theres no food in the house. but overall the food is just like any average chinese restaurant
JA
James McKay
Normally okay, but this time, after waiting more than 2 hours for our food and calling to check in twice, the delivery driver shows up and half of our food was in the bottom of the bag. Absolutely ridiculous. Absurdly ridiculous. No bueno. *ninja edit: they forgot BOTH of our rice containers.
KA
Kamryn Jerrel
Horrible service took an hour and ten minutes to bring me an unfinished order. The deiver was rude the manager waa rude. I libe a block away. Guess they health inspector should also know they sell loose cigarettes out of the restaurant. Alomg with the fact that they are in violation.
NA
Nae C-M
Disgusting!!! Worst customer service ever and there was hair in my food!!! I was also informed of a rodent problem. Food was horrible and I had a very bad stomach ache after. I wish I can give them -3 stars. Will never EVER spend my money there ever again. Close this place DOWN!!
JA
Jay See
Was hungry late at night, thought Id try this place out... Highly disappointing... Pizza box was so soggy that it felt like it was ready to collapse, the pizza was awful, and now the toilet is getting blown up as I write this review... Never ordering from here again.
MA
Maria Monica L
Just moved in the area and this came up on Google. Picked up take out and the place is scary looking. Gives large portions, but food was nasty. Everyone experienced stomach irritation and diharrea afterwards. One star only!! Wont go back!!
TH
Thomas Cannon
I gave it 3 stars because ive ordered here several times with good and bad results. There chinese food, which sould be good, is usually bad so i dend to stick with a burger and fries. Not traditional for an asian resurant but i like it.
SA
Savannah Walker
Giving this place one star because giving zero was not an option. I got my food almost 2 hours late and it was cold and completely disgusting. Will NEVER order from this place again. Save your money and eat raamen its higher quality.
AR
artful dodger
Please dont order from here , they dont even deserve one star, rice was hard as hell , and chicken honestly didnt think it was chicken , vegetables look old ,, didnt even eat it , Ill never life call them again , please dont eat here
DA
Damian Pound2
The szechuan tofu was great and the staff was fun to talk to (it was late, so they didnt have any in-store customers to take care of), but today it took an hour after their official opening time to actually open their doors.
KA
Kay
over 2 hrs - no food phone number posted on line is incorrect GrubHub unable to reach them either my little granddaughter is here - told her mom I would feed her - now time for her to be picked up, shes starving, & no dinner
NA
Nayma Alicea
I love ordering here im quite the regular. I love their chicken parm. Their hours great for people who work late and dont feel like cooking. You will get your money worths when it comes to food portion.
KJ
Kjaji Sullivan
Food was awful!! Pure awful I asked for orange chicken and chicken on a stick and they brought me soggy ass chicken and 3 pieces of chicken in a small styrofoam container..... Waste of my money !
YO
young master
love this place!!!!!!! their hours are perfect for me!!!!! I love their pizza!!!!!!! and the food is always on time unless busy then expect an average wait. favorite spot to eat on the weekends.
TA
TayTooPrettie ForWords
Everytime I try to call no one answers, and the phone just keeps ringing. They need to update their number or store hours because they seem impossible to reach before and after 12 am
DO
Doris Fields
Food hot really good but I gave it a 2 star because they gave me all soy sauce and no duck sauce but service was fast food is delicious. I will def be ordering from them again
EM
Emilia .G
This tastes so bad man it wasnt worth it. I had the 2am munchies with freinds and we all felt sick and it ruined my appetite because I was hype for Chinese. Not worth the 25$
CH
Chanphyrum Yok
Great place to grab food ! Lots of choices, unbelievably late hours and they deliver almost anywhere !!! Nothing bad to say about them. Always been a great experience for me.
ST
Stephen Langele
Open until 3am my ass... tried calling at 1:30am and the phone just rings... Good luck trying to order anything late. Doesnt sound like I was missing anything good anyways.
SA
Sangz Don
The reviews are hilarious but true because the customer service is poor and rude, plus there is a retard who hangs up the phone or puts u on hold for no apparent reason.
