Popeyes Louisiana Kitchen
| Address: | 21710 Hillside Avenue, Queens Village, NY 11427, USA |
| Phone: | +1 718-465-6812 |
| Site: | locations.popeyes.com |
| Rating: | 3.3 |
| Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–12AM 10AM–12AM 10AM–11PM |
Location
Photos 100
Reviews 50
RA
Rajat Mehta
Terrible spot. Go here only because KFC and the other Popeyes are way out of their way, and this place is convenient for me when going home. Highly recommend you to be wary and check your change and check your orders (they mess up at times). Have a boat load of stories. Heres a couple. Was shorted on change multiple times, and once when I told the cashier that she gave me $1 short, she told me with an attitude "I know ok, the manager is coming." Like why would you give me my change and not tell me anything before I even complain? Having also worked as a cashier you should tell the person to wait and that you need the manager to bring change... Practically expected me to not check my change so they could potentially get an extra tip. Worst place when it comes to asking for sauces. I understand giving 1 or 2 sauces for an order consisting of 4 or less pieces, but would it KILL YOU to give me a proper amount if Im ordering a family meal? For example do you really expect 4 people to share 1 sauce when there are 10+ pieces??? Best part is, the receipt shoes 4 BBQ sauces but on multiple occasions Im only given one. When I ask, they always put up an excuse about an extra charge. Like what the hell do you mean theres an extra charge? Theres literally no standard for how many sauces you give when I get 1 for ordering 2 pieces, and 1 for ordering a family meal... Youre not paying out of your pocket for the sauces, Im paying for the food and sauces... Overall, terrible service, but because its a franchise, corporate doesnt care at all. Ironic because corporate is supposed to care more about franchises than corporate run stores.
JO
Joshua Zelen
This is the worst popeyes I have ever been to. The service is slow and I can barely understand them through their thick accent and frazzled speech. I wanted the combo with extra fries instead of a drink, something I have gotten from other Popeyes; they told me they could only replace the drink with an extra biscuit. On top of all that, they asked me to park and drive back around in 5 minutes because the food wasnt ready; very inconvenient. What an awful experience. I will not be returning to this branch. UPDATE: Got home and found out they gave me naked chicken. I was very clear that I wanted one spicy, one blackened. Never said anything nor was asked about naked chicken. This is by far the worst experience I have ever had with a Popeyes, and possibly with a fast food joint in general.
MI
mike greenstein
Good food , if you order whatthey dont have ready. They rushed me through my order in the drivethru, made choices for me without asking ( when i noticed it on the screen i deliberately.asked for the other chicken because of it) forgot my drink altogether and checked my reciept before giving it to me because they didnt believe me, shorted me two nuggets on.a 6 piece, shrimp was obviously held.for 20 plus minutes, fish as well
SH
Sherly Thomas V
Look my friends a quiet , hygienic atmosphere .The cashiers are all very polite. The cook is aware of the service and customers .A great team of Diligent & Dynamic workers. A place of relaxation although I just ordered fries for my little one and guilty of stealing a few . The tasty fries just melts into ones mouth. I will be back in one hour for the real deal . Signing off Desi Gal, Sherly V Thomas.
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Stephanie Darby
The food is good, the service could be better. There is ALWAYS a line. I dont know why the cashiers dont direct the lines. There are 2 cash registers and one big line, I never understand that. And the bathrooms could be updated.
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Kashmir Singh
I like chicken breast, thats what I pay for. Last three out of four times they cheated by giving thigh instead. Even the manager did this. Forth time I checked it on the spot and have it replaced.
YO
Young Hateful
Blah it was regular degular deflate the staff was blah the food was mad greasy why are you selling chicken soaked in grease slimy fried skin blah blah nasty ..... Im done !
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Stella J
Its a nice place and its kept pretty clean. The food is good and Ive havent had any problems with its quality. Nothing extraordinary when it comes to Popeyes Chicken.
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Rondell Garcia
Went to popeyes. It was okay... nothing life changing. Honestly it was bit on the salty side. But it had a good crispy crunch to it, and it wasnt oily.
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Leenoe Varghese
As usual place... but the reason i gave 3 star is that, they are the only place who will charge u extra for extra sauce.
TO
Tom Matthews
A great Popeyes restaurant in a nice location. And food is great, tasty and crispy chicken and shrimp and sides.
SI
Simon JAlcime
The staff needs a lot of improvement on customer service. As a chicken place they are always out of chicken.
HE
Henry Parrott
Employee was impatient and though minor renovations were underway it was definitely showing its age.
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Billay Cokburn
WORKERS ARE BAD!!! THEY DONT LOOK HAPPY (they look like they need to use the bathroom really badly)
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Jerry George
This is just an average Popeyes outlet. They have a drive-thru which is great.
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Sharda Lowtan
Its the smallest chicken you will find I alway feel like Im being ripped off
YU
Yuvraj Daljeet
Could not get my order right...forgot the fries. Cute girl working there tho
TO
Tom Mineo
You do not get what you asked for. Help speaks little English. Poor service.
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D Mcklls
They do not allow you to choose alternates for their chicken specials.
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smuttytusker
Heavy rush at most part of the evenings. A minimum 15 minutes wait.
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Brandon Gina
This place has Burger king too. The food teast old... no good...
PA
Paul Dunn
Always bad service, slow and they do not pay attention
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Steve Mohan
Very rude worker at the drive-through today at 3:10pm
PI
Pierre Francois
As good or bad as a Popeyes can be. Just average
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levi johnson
Very very very very slow , management very poor
BR
Bradwin Acosta
Bien
JI
Jill Baksh
Slowest food suppose to be fast food
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charly mbaya
Fast service and good management!!!
CA
Carla-Lelani Lezama
The service is slower than a snail
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Rudy Demera
Good food but too long to get it.
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Jorge Orozco
Love that chicken from popeyes
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Nick Pooran
Unhealthy and not that good.
JF
JF Gerald George
Its on my way home from work
PA
Pauline Watson
Service was good n fast.
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Quiles Racing
Food is always excellent
XK
xklucive Tyler
Late nite quick ez food
YO
Yoo Paul
Good taste, good worker
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LUIS VARGAS
Chicken always fresh
MA
Maryvette Vazquez
Quick service!
CA
Carlos Rivera
Best service!!!
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Sensei P
Cheap.. Clean
NE
NeWBe rider 123
Its a popeys
AL
Alfredo rosario
Ok service
RA
Rason Mack
Good food.
HE
Hector Matos
Good prices
CA
Carlos Reina
I love it.
W
W aLe
Gud taste
YV
Yvenson Bonhomme
Amazing
DE
Devin Moran
Loyal
DA
David Lui
Clean
