Address: | 40 Front St, Newburgh, NY 12550, USA |
Phone: | +1 845-561-9444 |
Site: | therivergrill.net |
Rating: | 3.9 |
Working: | 11:30AM–3:30PM 11:30AM–3:30PM 11:30AM–3:30PM 11:30AM–3:30PM 11:30AM–3:30PM 11:30AM–3:30PM 11:30AM–3:30PM |
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A Private User
Food was excellent (even for the somewhat high prices - our two salads were $16 each and a duck entree was $25) but the service was awful. Our waitress was very nice, but we arrived at the restaurant at 7:30ish, had ordered by 7:45, and did not get our food until 8:50. Our drinks were only refilled once during that time and we were not offered any explanation for the exceedingly long wait. In fact, our waitress pretended not to see us as she served other customers on the patio who had arrived after us (one couple in particular received and finished their meal before ours had even arrived). When our food finally arrived, it was brought in two stages, despite the fact that there were only three of us. There was no apology for the wait, and almost as soon as we got our food, staff started to clear tables of candles, etc. as if they were closing. We ate the delicious food in 20 minutes (because we were hungry and they were clearly closing - which felt very hostile) and then sat and waited for the check. My friend actually had to go inside and give her credit card in order to pay. The ambiance was okay. The view was nice, though the restaurant is located right in front of a marina. However, the tables and chairs outside were all made of plastic and it was nearly impossible to stretch your legs out under the table because of how the base is made. As I said earlier, the food was excellent, so if youre willing to wait, give it a shot, but we were definitely not impressed.
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Dianne Weisselberg
We arrived here after rejecting the option of dining at another restaurant down the road where we were treated rudely. We were treated graciously upon arriving here, and were seated at a roomy table. The menu options were very appealing. I was a little disappointed that the yummy olive tapenade and butter spiked with herbs and pepper that came to our table were accompanied by an uninteresting piece of bread to spread them on. But that was the only disappointment we encountered with the food. We shared a lovely special Thai coconut shrimp bisque, and our salads (they come with the entrees) were well made and well dressed. My entree (a special of crab stuffed shrimp in lemon cream sauce) was well made, with a tasty sauce, real crabmeat and the cartilage removed from the shrimp so you could eat the whole thing. The sides with the entree were tasty, even the veggie medley. My fiances pasta dish was delicious, with tasty seafood ravioli in a cajun cream sauce and lots of shrimp. The service was good although it took a while to get our bill at the end of the night. We will definitely go back in warm weather to sit outside and enjoy the river!
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Ana Covacho
A bit pricey considering the overall experience, we left with a bittersweet feeling about the place. The food was very good but the service was bad. The waiter who attended our table was not attentive at all. After eating the appetizer and the salads that comes with the menu, I had to order myself the bread that I was seeing on other tables but was never offered to us. The waiter only came once at the end of our dinner to see if everything was ok. My husband had to ask the other waiter for another drink and we were never checked to see if there was anything else that we could need. When we were getting ready to leave, a waiter came right after us to clean the table. Five minutes after we left I realized that I forgot on the table my leftover.... when I came back, they told me that they had throw it away. !!!!????? Hey! What abut that waiter? Could he warn me about forgetting my box?!!! Could they wait 15 minutes just in case I came back to pick it up? Let me tell you, I only ate half of that delicious but pricey rib eye! and now its in the garbage
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Jack Cuomo
If you like a nice river view this place is OK. The deck was full but the inside was deserted. The service was slow. We arrived at 12.35 lunch time on a beautiful June day, waited 15 minutes to be seated (no big deal) but it took a full 45 minutes to get the food. Is that a long time? For me it is since I ordered a chicken BLT sandwich and my wife got a burger--nothing complicated. My aunt got the baby back ribs. Nothing was bad but nothing that good either. The roll for the burger and for my sandwich were below average and cold. Does it take that much effort to toast a roll? If the owner reads this review I would suggest you take advantage of the Arthur Avenue bread from the Bronx available all over Orange County in the supermarkets The baby back ribs were well cooked but the BBQ sauce is really uninspired.
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Meg H
The food was good but the service was TERRIBLE! We were one of two tables that were seated on the inside and there were maybe 8 tables on the outside patio -- not terribly busy. After sitting at the table for 10 minutes, we finally called a server over to bring us water. We placed a drink order and the waiter immediately went back to the bar where he and the bartender reviewed texts on their cell phones for 5 minutes before deciding to pour our wine. Refills were never offered as we didnt see our waiter again until he was ready to bring us the check. And then they charged my credit card incorrectly. With the choice of restaurants at the waterfront, I will never be visiting this place again.
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Eric Gross
A TOTAL AND COMPLETE DISASTER.... RESERVATION WAS MADE FOR AN OUTDOOR TABLE...WHEN PARTY ARRIVED INCLUDING HANDICAPPED GENTLEMAN, NO OUTDOOR SEATING WAS AVAILABLE... WAITED 25 MINUTES BEFORE A WAITRESS APPEARED...TOOK OUR DRINK AND DINNER ORDER---WAITED AN ADDITIONAL 25 MINUTES BEFORE BEVERAGES WERE SERVED... ONE HOUR AND TEN MINUTES LATER--STILL NO FOOD,,,CHECKED WITH THE MANAGER--ZEUS--AND WAS INFORMED "IF YOU WANT FAST FOOD GO TO MCDONALDS...." NEVER HAVE I BEEN TREATED AS RUDELY AND UNPROFESSIONALLY...RIVER GRILL--NEVER AGAIN! AND MY FRIENDS AND COLLEAGUES WILL BE MADE AWARE OF THE EMBARASSING NIGHT WHICH WAS TO HAVE CELEBRATED A SPECIAL BIRTHDAY.
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Joe Grillo
Second time eating here and second time disappointed. The food is delicious for the most part and prices are fair. The service is not very good. Ordered the "half duck" recieve two duck legs, which is not what I was really expecting. One would assume you get a breast and a leg. When I questioned the served she told me its a wing and a leg. One, it was definitely two legs I cook allot of duck and I am not retarded. Two, that would still be misleading as that is not half a duck. Mind you this is a 30 dollar plate. Gave it a second chance, now I am positive I will never go back.
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Barbara Simpson
Went there for a graduation Party of over 25 people...Pre fixed menu was suggested..when we arrived it took almost half hour to take our order and over an hour for the 1st course to arrive...the service was horrible and the food was disgusting...If a food critic was there that night or the health department they would have closed the restaurant down...Its very disappointing because its a beautiful location but not comparable to the rest of the restaurants on the waterfront