Great Wall Kitchen
| Address: | 9 New Paltz Plaza, New Paltz, NY 12561, USA |
| Phone: | +1 845-255-5171 |
| Rating: | 2.9 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 12–10PM |
Location
Photos 10
Reviews 22
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travycrack
Been going here my entire life and have always loved it. It is now under new ownership and the place has received a complete face lift. It you to be very bland and looked pretty dirty. Now it has nice seats and tables and is very very clean. One of the nicer take place I have ever been too. The food is top notch and they do not skimp in any way on proportions. It is even better now than it was when I was a kid. The new owners and staff are very friendly and always remember who I am, what food I order, and what extras I like. It is really great service. Plus, if you ever have a hang over, their Hot and Sour soup is hands down the best hot and sour soup I have ever had and it cures any upset stomach or hang over. Highly recommend this place to anyone who likes truly great Chinese take out.
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A Private User
Wow I think everyone here feels exactly the same as I do about this place. I moved to New Paltz about a year ago from Queens, NY and couldnt help but notice how friendly people are here in NP :) Until I experienced the wrath off Great Wall Kitchen staff! Haha, not even in Queens have I ever been anywhere where the staff yells at their customers for no reason or tells their customers to hurry up and order because they are taking too long. As for the food, they have really good veggies but the meats are all kind of mehh. I went here liek 4 or 5 times and ended up getting tired of the rudeness so I started going to Stop and Shop and buying PF Changs frozen dinners which are fantastic and almost taste like the real PF Changs! Much better than Great Wall anyway :)
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Stephen Weinman
Im giving 5 stars to offset all the 1 stars. This restaurant just changed owners in 2015, so all the reviews about the horrific attitude of the previous owners are off the table. The new owners seem much much nicer, and have put in attractive tables and chairs and even upgraded the faded picture menu above the counter. The food is standard US Chinese fare and is pretty average compared with other Chinese restaurants. They seem to have retained the great wanton dipping sauce of the previous owners, which is a big plus.
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A Private User
When I have the urge for Chinese food, I now think ahead and make sure I am in the vicinity of Kingston and go to New China Restaurant in Port Ewen on Main St. The food there is great and the people are nice. Why? Because even though I like the Great Wall Kitchens food in my hometown of New Paltz, the customer service is deplorable. I have heard this from many people. The woman behind the counter is beyond rude. She yells at you and barks her orders no matter how nice you are. Hello New China and goodbye Great Wall.
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A Private User
Ive always found the service in this Chinese food restaurant to be extremely poor. The girls behind the counter are very rude. Never a thank you and they always seem to be in a bad mood. Out of convenience Ive gone there about 10 times in 5 years but no more. I will drive a little further for better service and food. Perhaps they should get a better ventilation system, I think the overwhelming stench of fried food makes them ornery. You want nasty in New Paltz? Go there and youll get it.
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A Private User
Every 4-6 months I forget how bad this place is and place a pickup order. Today was the same as always: theyre rude and uncaring at the counter, the rice was soggy, the sauce on the main dish was watered down without a hint of the advertised spice, and the soup was acrid. And somehow I still paid more than $10. McDonalds would have been a better experience. One star because at least the food was warm and didnt make me sick, cant give zero stars anyhow.
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Tod Westlake
Great Wall is now under new ownership, and the customer service has improved dramatically (the prior owners were kind of notorious for being rude). I think the food has also improved dramatically. If you didnt like them before, you should definitely consider trying them again. Hang Lin, the new owner, is a very nice guy who clearly wants to improve Great Walls former reputation.
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Anton Kinloch
Eh. Food is mediocre, the service is rushed but then again when you consider they are FOB (fresh off the boat) they are certainly making good money on the locals. I consistently go there for take out. I call ahead and just pick up 10 minutes later. Its okay to go there if you already know what you are ordering, just dont go in and stare at them and say "uhhhh"
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Hannibelle Adams
They were not only rude and dirty but screwed up my order. Asked for no broccoli and for wonton not dumplings. They refused to fix the order. How do they operate anyway?@!?!!!/ They will not give you a receipt and they only take cash. Im filing a complaint with the IRS and with the Better Business Bureau. Hope the Health department shows up shortly too.
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Shiho Kuramochi Downs
Under new ownership from 2015 on, its been a great place to go for Chinese take out. Unlike the previous management, the people are very nice and friendly, speak fluent English and the food is solid. A bit greasy - but acceptable level. I like that they have plenty of condiments to take freely. Food is ready quickly within 15 min average.
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Barbara Buononato
I live in New Paltz, and I refused to go to Great Wall. The young Asian short lady is so nasty with her customers that I will not go there for take out anymore. She needs to learn how to speak to her customers. The food is on the low end and the place is dirty. And, I dont know why locals go there for Chinese take out.
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A Private User
Although the food is passable the lady who works at the counter is very rude, brusque, yells and doesnt understand English and can barely speak it. If you want to eat Chinese food in the New Paltz area go to China House or the little restaurant in Rosendale.
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zack
Entire restaurant has been cleaned and re-furnished. 30+ year old signs have been removed and replaced, disgusting vents have been removed, the entire place is clean as a whistle! Under new ownership I suspect. good stuff!
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jmiller1289
I know theres a certain amount of greasiness with some Chinese food, but literally everything we got was extremely greasy and pretty tasteless. So disappointing :(
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Peter Rossa
Honestly dont know how I was expected to eat this chicken broccoli... Somewhere in all the oil there may have been suace but you gotta look hard to find it.
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Frederick Ganzer
Wasnt inedible but, far from the best ! Would probably be skipping Great Wall Kitchen the next time I get a yen for Chinese food : (>
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Zain Qayyum
Rude and inconsiderate employees. Also, Want to switch from pork fried rice to egg fried rice? Too bad, youre paying a dollar extra.
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Josh Smith
Food and service is great , me and my father always stop here on our way home from UAlbany and it never ceases to satisfy
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A Private User
Standard Chinese take out, solid combos and free tea sometimes inside. Never had a bad meal!
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scott anderson
this place is nasty the food is not chinese food id eat mc dees before here
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thomas fitzpatrick
Orderd beef and broccoli got no beef ordered shrimp lo mein got no shimp
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Lauren Odlum
had lunch there today and found a dead maggot in my food!
