Address: | 4835 W Henrietta Rd, Henrietta, NY 14467, USA |
Phone: | +1 585-334-2520 |
Rating: | 4.2 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 7AM–2PM |
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Joe M
Ive been here many times with no problems. But tonight me and my girlfriend went here to celebrate for her new car. The waitress we had name was Pricill and I asked for a Lehigh Burger with no bacon. When she brought out the food the burger had bacon on it. I asked if I could have a new burger because I asked for no bacon. We also had to ask for bread. She took my plate and shook her head walking to the back. She came back in like a minute and half with my burger. She just set it down and walked away fast then went to the bathroom. I wanted to ask if she replaced my burger or if she just took the bacon off. She came out the bathroom after a long while, and I asked her, and she said yeah I just took the bacon off, whats the big deal?i said I dont eat pork and I said no bacon , can I please have a new burger. She went on this rant about how I should of stressed about the severity of me not wanting bacon , and how Im just like her child who doesnt like syrup touching her food. During this time she also poured the wrong drink into my girls cup. Finally she said ok Ill get you a new burger waked away with stank attitude shaking her head. At this point I didnt want the burger because of her attitude and how she treated the burger last time. She thought it would be ok to just give someone the same burger (that they asked for no bacon on) with the bacon just picked off and most likely just microwaved the burger since the cheese was melted on it. And the bacon was under the cheese originally. Ok back to what I was saying at this point I didnt want the burger so we asked a waitress we were familiar with, and she said ok and Im sorry that happened to you. Are waitress comes back saying, are you sure you dont want your burger? I said no, I dont want the burger now I lost my appetite after you brought me back out the same burger that had bacon on it. She gave a little rant again how I should stress the importance of me not wanting bacon and how Im like her child who doesnt like syrup touching her food. She comes back later slaps the bill down and says, I didnt charge you for the burger, but I did charge you for the fries. My girl told the waitress we are familiar with an asked if we could speak to a manager. The girl from the front desk came to are table saying the the manager had to step out for a minute, but dont worry about the bill, and Im deeply sorry for what happened. So the entire bill was thrown out. I like this place and use to go all the time. I gave three stars only because this waitress Priscill ruined are celebration dinner. Because its not just about the food its about the experience me and my girl wanted to have together. Which I think the other people there understand.
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Jason Barron
A quaint diner predominately patronized by aging locals; the food is plentiful and delicious classic faire at a fair price. Cleanliness was very good to excellent (maybe someone watched Robert Irvine rant about dusty hvac registers?) With most every area of the restaurant immaculate. The overall food quality was good to very good. The only thing that kept the food from excellent was simply the budget constraints they likely face with their predominant and declining demographic. Still they manage to have seasonal and special items such as their pumpkin soup which I highly recommend. I think if a somewhat younger crowd, perhaps looking for something a little "retro" or just different, and who were willing to pay more to get more were to start coming here (thus lifting their budget constraints) you would see some really amazing things out of this quaint little diner. The staff were all excellent. Courteous, friendly and very helpful.
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Cheryl Lee
GREAT food for AMAZING prices. Still cheapest in town! .. Serves breakfast lunch and dinner. A perk, breakfast is served all day as well. There are daily lunch and dinner specials, homemade soups and a delicious decadent pie case, that serves everything from fruit pies, cream pies and specialty desserts as in carrot cake ,cherry cheesecake, baklava cheesecake and peanut butter mudslide just to name a few, so bring your appetites when coming here because that pie case is right when you walk in! The staff is always accommodating and friendly.. Alot of servers seem to know the customers names. Wonderful place over all.
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Andrea Wood
Stopped by this morning (Sunday) for breakfast with some friends. The place was packed, but as usual the service quick, polite and the food was great! Definitely recommend this place for a good breakfast :)
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Donna Garofalo
We were in Henrietta this weekend and ate breakfast here twice and had take out for dinner once. Fast service everytime and the food was wonderful. Staff was very friendly and helpful
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Michael Travers
Breakfast was delicious and hearty. i couldnt finish my "Lumberjack" style meal. Pancakes are sweet and delightful. Wait staff seems to know there regulars and takes care of everyone.
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Andrew Patel
This restaurant is the best local restaurant in Henrietta for a great breakfast. Love all their breakfast items and the people are nice and courteous.
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Christopher Mix
The food was good. Large selection and dinner specials. Also serve bottled beers. Family style restaurant and it does seem to be popular.
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Tom Skerrett
Great family environment. A place where people both employee and customers alike stop to say hi! Food was delicious as well!
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Steve Zink
"Burger was ok but the bacon was chewy like cardboard. 55 cents Xtra for a slice of onion. Slaw and fries were very good.
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Nicholas Yu
Great diner food with a friendly atmosphere. Speed of service takes a hit during peak hours but is generally pretty quick.
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Sandra Bullard
Great area for our small group of friends to meet and have breakfast. Wonderful service,good food,affordable menu.
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Marc Lepel
Good food, nice size portions. Can get busy and service slows but nice environment and friendly staff.
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Jason Spurlock
Good Breakfast friendly service. Breakfast specials are greatly priced. I recommend this restaurant.
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Kathleen Vogt
Great service. Havent been in for awhile due to putting Mom in nursing home, she loved coming here.
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GREGORY BOUIE
Wonderful wait staff, the pancakes are really special. Enough room to accommodate a small army.
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Riley Hegarty
Terrible food chicken wings taste like they just got them out of Buffalo Wild Wings trash
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George Vaisey
Frequent this establishment during the work week. Great food quality and decent service.
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Candi Blakeley
Very polite and extremely prompt service! Very generous portions, AND very delicious!!!
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Michael Ryan
Food was good. A little long of a wait for the food. Service was very good. Good price
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Jade Newton
Quaint diner with good food and friendly service. Could be a little cleaner.
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Mark Fox
Excellent local diner. Good food for a fair price with friendly staff.
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Quintina Keels
Pleasant, comfortable ,clean , and communicate never had a problem
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James Crawford
Great food, great staff, process are reasonable. We love it here!
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David Chor
Well-rounded breakfast options, and excellent polite service.
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Janine Flaherty
Casual atmosphere. Good service. Mini fish fry was excellent.
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Chlutch Luabun
Horrible service, especially if you have a larger group.
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Bert Byfield
Good food good service a regular stop for me and my wife.
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Jeff B
Always reasonable prices with great service and good food
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Jesse Vogel
Friends and I love to come here for a weekend brunch.
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Matt Dykhoff
Friendly staff, reasonably priced, good breakfast.
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Mark Andrews
Sevice is fast and friendly. Great place to eat!