Address: | 475 NJ-17, Ramsey, NJ 07446, USA |
Phone: | +1 201-236-2401 |
Site: | restaurants.ihop.com |
Rating: | 3.7 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–12AM 7AM–12AM 7AM–10PM |
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A Private User
.........I have been to this Ihop with my family on many occasions. I was there this past Sunday and was told by the owner that the wait would be 15 minutes for a party of five. For the next 45 minutes we waited patiently while he sat others with a party of four that had just recently came in to sections where we have been sat on previous occasions. I complained to the owner that we were told the wait would be 15 minutes and that there was a big difference between 15 minutes and 45 minutes, and he simply said that we had to wait for a section for five to become available, even after I told him that we had sat previously on the sections where he was sitting four. After waiting 15 more minutes for a total of one hour, I again complained to the owner, who finally replied in a rude manner, to wait or leave. I would sincerely recommend to everyone who reads this review, to avoid eating at this Ihop and to please spread the word. The owner of this establishment is an unprofessional and rude individual who takes for granted the value of a satisfied repeat customer. This is a person who needs a wake up call to make him realize, that without us, there is no Ihop.
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Toby Schoch
Took the kids here for breakfast during the week and was very happy with the place. We were greeted at the door and promptly seated. I was very happy with our waiter who was very friendly. At one point I had taken the kids to the bathroom and told the waiter because no one was at our table. When we came back our table was cleared! Although we pretty much finished our meals they quickly brought out all new items and apologized. So an honest mistake handled very well.
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Annette Ratto
Hard to describe. Waited too long for food, was not busy at all, and when the food did come it was awful. Pancakes were tastelesss, poached eggs overcooked and had to wait for the warm maple syrup. And that was just my order. The two other people experienced the same. Too bad because going to IHOP has always been a special trip for me. Maybe thats why it wasnt busy. There is always a reason. NO stars.
CA
Carsten Jorgensen
Was here and they told us it was a few mins waiting the half of the restaurant was empty and after 20 mins waiting they said they are low on staff, a very unprofessional personal and very rude,vent to a other ihop on rt 46 in Parsippany there we got a table right away and a very good service, ppl stay away from the ihop in Ramsey worst place ever, going to report the place to the ihop corporate
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A Private User
We had a great time here! Took the wife and kids here to celebrate a good report card and left happy and FULL!! The kids always love coming here. Our server, Jonathan, was excellent despite appearing to be somewhat new. Polite, friendly and always there to check on us. The kids menu was well received as always - and the S/F menu was a great option for the wife! We"ll be back!!
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Christopher Keane II
Even with new management a new ownership this place still seems to screw up no matter what you do it doesnt get any easier than calling in the order and having them read it back to you only to find out that once you pick it up it is completely wrong. thanks again its corporations and chain stores that have employees who really dont care
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Glen Dabaghian
International House of Profanity. Overpriced and service is hit or miss. Went all the time with family (young kids), but chronic f-bombs of customers and staff without the manager controlling the situation has crossed IHOP off our family restaurant list. Second star is for the tasty food.
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Seth Cohen
One of if not the best IHOP restaurants Ive ever been to. The food is good, if not spectacular. The prices are reasonable. But its the staff that drives the rating to 4 stars. They are almost always right there for anything you need, and always very friendly and accommodating.
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nick neyra
The lady at the front is just rude and has no sense of her job. Instead of taking names goes individual per person strolls thru the restaurant and then sits you and will not take payment only at the table is just a mess server was great
CA
Carol Lobban
Sat in booth for a full 10 minutes and was never approached by a staff member. Group next to us was served and then waitress returned to make sure their orders were ok and did not even acknowledge us. Services like that are horrid.
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Herb Pitchford
Our waitress, Stacy, was VERY nice. Also, the young gentleman Manager was nice. Excellent service. The food was good too!! The Chicken Fajita Omelette with three pancakes and The Country Omelette with three pancakes.
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Venus Valdez-Crandall
The food was good. The service was decent except that the waitress called me Sir (I am a woman).... There was someone mopping and the water they were using smelled bad... Yuck! Cleaning floors with dirty,water is gross
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Hank Peterford
Went for the first time under the new management and with the completed renovation WOW it is no much better, the service was great, everything was clean and it could not have been better. Emily was great, thanks!
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Matt T
I have been here and had great service, and been there and have had terrible service. The last two times have been terrible. When I cant even get a fresh cup of coffee, you shouldnt be serving breakfast.
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Morton Fox
My experience with IHOP is limited because nowadays, I visit only on Free Pancake Day. However, I think its a decent place and their collection of pancake syrups is a change from the usual.
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Allen Hunt
At 7 A.M. the cooks were absent. We were told that we would have to wait for until they can in to get food. Nice wait staff, hopefully they find a new manager and cooks. 11/8/2014
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maurice andrews
This is our favorite IHOP. We have several on our area and we travel here from Hackensack. Weve been coming here for years. But lately its improved immensely. Keep it up.
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Guardian Water Dragon
The servers were nice but the quality of the food was horrible. I would never go to it again. The food was either undercooked or soggy and down right nasty.
CH
Cheyenne Boateng
Horrible service. Waiter is extremely slow. Theres a total of 9 tables only 1 is getting food. A lot of problems in the kitchen for the past 45 minutes
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E J
We had a really nice waiter and some good food. The place is. If and in a really great location, very easy to access with plenty of parking space.
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Christopher Drummond
The best chicken fajita omelette out of all the Jersey Ihops now the pancakes on the other hand could be better. Decent friendly staff
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Kevin Brunet
Unfriendly service. Didnt split check. Refused to refill a bottomless iced coffee. Charged extra for turkey sausage and served pork.
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Anthony Sandoval
On Highway and still has friendly staff which is always appreciated with clean look to the place. I highly recommend this IHOP
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Forlenza_ Fit
Waitress is terrible rushes you and is extremely rude and I still have to deal with her bcs she just only took my order.
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Khurram Khan
Excellent food n geeat service by Server named Teo .We were party of 11 n he handled our order in impeccable fashion.
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Nicole Aronson
Horrible, unprofessional service. Food has changed dramatically! Its horrible now. Maybe because its new owners.