Address: | 720 Washington Ave, Belleville, NJ 07109, USA |
Phone: | +1 973-759-8244 |
Site: | pizzahut.com |
Rating: | 2.3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Tanya Senior
I wish I could give this place a no stars. First of all there was drunk guy drinking drinking from a beer can sitting where you wait for your pizza. I placed order 5 minutes earlier over the phone and got there early to wait. I had to call for help by yelling HELLO after two minutes. The drunk guy greated me minutes before the store. At this point I had a stronge urge to leave but already paid.Man came out ask my name for order and took it out of holding case. I was shocked it was ready already but was impressed they were so quick. I paid and started to leave. The drunk Spanish elderly man was saying something to me but I had no ideal what he was saying. IT WAS SO BIZARRE!!!! I started walking to my car when I thought I should check order. Well it was right but it was ice cold, not room tempeture, ice cold. I went back in and Noone was at the register again! There was one waitress I could see and I asked her to get the guy. He came out with a look on his face. I told him the order is ice cold and he took the box from me and walks in the back. I was not sure what just happened, where was he going? He didnt say a word just walked way. At this point I just wanted refund and again had to call to get his attention. He comes out and I tell him and he looked at me as if I was crazy. Keep in mind the drunk guy is rambling the whole time. The Pizza Hut employee told me I can go and he will refund it. I said dont you need my card? I then said no I will wait for refund. He hands me the slip and doesnt say sorry or anything! I was shocked!!!!! THIS PLACE SHOULD NOT BE IN BUSINESS. THE WHOLE SITUATION WAS CRAZY.
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keila santiago
Ive been going here since I was a young girl. Back then their salad bar always used to actually have salad. Now its just an island that is collecting dust. I ordered a pizza today requesting the Garden Party. Instead I was given something that looked like the Supreme. I had previously ordered garden party and knew what I was expecting. But when the order came out I asked the waitress if she had heard me correctly because it was not what I asked for. She brought the manager over after I googled the pizza image right from their website. He was rude and pointed at the toppings of the Garden Party from the menu. Although it was semi similar to what I was given, it did not have spinach or balsamic sauce. Wasnt worth paying what we did and their employees always seem miserable. Then again they always have new people
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Lucas Bonasio
This place should be out of business! I really cant understand how Pizza Hut allows this place to operate under their name! You make an order at the counter and have to wait AT LEAST 45 minutes to get your pizza. Every time! Order it online and you Ive to wait 1 hour then call the store to check on your order, guy who answers the phone puts me on hold for 15 minutes. I hang up and call again, the guy tells me let me check your order: oh, my driver has it; its on its way. Then I have to wait another 25 minutes for my pizza to arrive (mind you I live 10 minutes from the store). This place is an absolute joke! Do yourself a favor and order from Dominos, Papa Johns, ANYWHERE! But stay away from this place. Really not worth the agravation.
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A Private User
I think this pizza hut is okay compared to others, one of them is not afraid of giving you an attitude. Under cooked my pizzas and wanted me to drive back using my gas to pick up other pizzas!!! They should have done it right the first time. I fought on the phone and made them give me a refund and they said that I get the free pizzas next time I order, They have like a list of free pizzas that they screwed up on. Overall, They arent that bad, but they could strive for 5, but I think they need to make sure they do a better job when making their pizzas. Also, if you want toppings make sure you tell them you want alot not like two jalopenos on one slice, and 15 on another slice, and none on another slice.
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A Private User
Sure, bad service at this particular pizza hut is clear. They take super long to serve and always get something wrong. Something wrong is ok once in a while because we are all human, but it should not happen often and not when I am dropping almost $30 bucks per visit. Still, thats not the worst thing... The worst thing was watching the guy that handles and makes the pizza walk out of the bathroom stall and head right out without washing his hands! And yes, it was number two!! I was mortified! I thought that kind of thing only happened on sitcoms. I was with my son and we have not been back.
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StreetPharmacist24
Not even worthy of one star. This is THE WORST Pizza Hut store Ive ever had the displeasure of visiting. Whether you order online, by phone, or walk in, expect to wait at least 30-45 minutes longer than whatever one of the disgruntled employees tell you. If you choose to place an order for delivery, call it in a week before you want your pizza. If you want to eat-in, youll wait half an hour just to be seated by the one "host"/"server" on staff, while there are several open tables. Purge the management and staff here, or shut the place down. Terrible.
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mike rogers
I got charged 21 and change for a pizza breadsticks and a soda then to top it off the girl was Im gunna say racist. I say this because there was a black guy in front of me( the lady taking the Togo orders was too) and she was all happy and showed him his pizzas and made sure he had everything. Then when it came to my turn she got unhappy and didnt even bother showing me my pizza and gave me attitude for wanting to add a drink lol mind you whenever I go there with my gf ( Spanish) Ive never had a problem and they do eveything there supposed to do
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Carolina Sierra
Absolutely ridiculous please please do not order from here, I ordered food and have been waiting for two hours and I call and no one knows anything, now they stopped answering the phone and I still dont have my food, I ordered at 6:30 n its almost 9pm and nothing, I want my money back and I will never order from here again. Worst mistake I have ever done is order from this unprofessional place. Dont do it to urself read the reviews or experience it for urself
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Paola Villalta
Our first time coming here and last. The pizza here seemed to be smaller than other local Pizza Huts which was weird. I ordered cheese sticks to start off which never came until after the pizza and when they did come they were just regular breadsticks so we just told the guy never mind. We waited longer than usual for our food and there was only one employee so maybe its an error on the management side. Anyways, just go to a different location!