Penn Station East Coast Subs
| Address: | 8035 Watson Rd, Webster Groves, MO 63119, USA |
| Phone: | +1 314-918-1500 |
| Site: | penn-station.com |
| Rating: | 4.3 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–9PM |
Location
Photos 52
Reviews 20
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Lee Kroeger
First, I do want you to know that I am not in the habit of giving blistering reviews. I went to this store for the first time about 6 months ago for lunch on a Friday. Walked back to the ladies room before ordering, and waited because a woman was in there. Noticed no water ran after the toilet flushed and thought, "Gross." Also noticed when I went into the ladies room that the sink was dry, so I was right. Came out and went to the counter and realized the woman who had not washed her hands was going to prepare my food. Then tonight my brother and sis-in-law went there after a movie. There was no one inside except two workers sitting at a table. We werent sure they were open (Open sign was not lit). When my brother went in and asked if they were open, they didnt look too excited, but they did get up and go behind the counter. The guy took our order and then another person came in behind us to order. When my order was delivered to our table, the sandwich was wrapped to-go, and i thought it looked longer than 6 inches. Opened it and it was the wrong sandwich. Took it up to the counter and the guy with the take-out order had been given my sandwich. There were 4 total customers to take care of, so this was not a mistake in a rush situation. When the guy brought my new sandwich, he basically stuck his arm out and barely got close enough to hand me the order, and said, half mumbling, "s Sorry about the order." About 10 minutes later, he brought the commercial-sized rugs in and shook one about 5 feet from our table. I felt like asking him if he had a dustbin hed like to shake on our food - but I didnt say it. On our way out, I mentioned to the other worker that he might want to tell the guy not to shake rugs inside the restaurant when people are eating. When we looked inside from the car, the three employees (2 guys and a girl) were laughing - probably at my request not to shake rugs in a restaurant. I have to say that the Philly cheesesteak was the blandest I have ever had, and the bread was half-baked. I will never return to this store. Everyone can have an off night - but this was beyond ridiculous, and my first visit was just disgusting with the lack of hand washing.
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Slymm Jymm
Workers didnt have on hair nets or gloves. I watched a worker answer the phone and say "Stop playing on the phone or im gonna beat your ass" then stated that the person on the phone said they were trying to place an order but the person they talked to was rude. They were all on their phones And cursing and having conversations like they were out in the streets. They were not friendly to customers either. They acted as if they didnt want to help the customers out
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Hanan Rahman
I love the veggie sub and my favorite is the artichoke sub. Its so addicting. Try their fries and freshly squeezed lemonade. I am hooked to this place. So sad that I had the guts to try it this year and not years ago when I passed by it everyday to work. This place kills subway and even JJ by a long shot.
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Phil Gerwitz
The young man that was taking our order, Austin, was extremely courteous and very professional. Its nice to be greeted and appreciated for coming into a sandwich shop, especially from a high school kid.
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kevin roe
Great food as always but the service and attention to the customer sure has gone down. Love this place so hope i was an isolated occasion
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London Thomas
A1bservice fresh food. Did i mention A1 service. A credit to the name. Been here 4 times enjoyed it every time
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Kathryn Hensley
This is my favorite Penn Station! Food is always extra better and the girls are very nice!
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Robert Kite
Great service fast. Excellent food made fresh and served hot. Very clean as well.
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Tim Kennedy
Tasty food and excellent service. Will come back. Little pricey though $$$.
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Christopher Inman
Best fries. Best homemade lemonade. Best sandwiches. Need I say more?
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Chad Sucher
Good subs, great fries. Friendly and quick when you are on the go.
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Jon Willis
Cozy atmosphere and great sammiches! I recommend the fries.
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Alex Parson
Open late, great service. Always on point. Thanks!
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Lisa Camp
Great food and the service is crazy outstanding!
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A Private User
Just not the same as a REAL Philly Cheese Steak!
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Tamara Rodney
Awesome staff. Great lemonade and nice subs.
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Heather Cottner
The Philly cheese steak hands DOWN!!
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Jeremy Schwartz
This place is so insanely slow.....
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David Grigsby
Great food but strange employees
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Josh Garcia
Good food, fast and hot
