SUBWAY®Restaurants
| Address: | 140 Depot Dr, Waconia, MN 55387, USA |
| Phone: | +1 952-442-6366 |
| Site: | order.subway.com |
| Rating: | 3 |
| Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–10PM 9AM–10PM |
Location
Photos 1
Reviews 18
DA
Dan Vomhof
Ordered a Chicken Bacon Ranch. The employee with 4 lines poorly tattooed on his right forearm, just below his elbow, didnt put the correct amount of cheese on the sub. When I called him out on it all he said was "Not everyone wants it." Didnt ask- just assumed I didnt want the full product I was paying for. I didnt see his name tag clearly enough to read it because it was on the back of his hat. He also had his uniform covered by street clothes. This employee displayed poor presentation and a worse attitude. In fact, most of the employees tonight seemed to be in very poor spirits. Ive been working in customer service for almost a decade, including being a former Subway employee. Theres certain universal standards that span all aspects of customer service. This is worst service Ive received in a long time, and I feel very few of those standards were met. TL;DR The attitude of the staff tonight was absolute crap. I wont be back.
RY
Ryan Hough
They use some goofy touch screen that takes WAY longer than speaking to an actual human. If its raining, have fun trying to use it. Is it too much to ask tat we speak to a human when ordering? Unacceptable. The employees are very good....but who ever decided to switch to a robotic ordering system needs their head checked. Hope the penny pinching is worth it.
SH
she wolf
We went through the drive through because when I got there the restaurant was closed and I was pleasantly surprised never having used the drive through before on how easy it was to place my order I have been in the restaurant however and it was clean and well maintained and the wait was 5 mins or less even in the busiest time of the day
MI
Mike Stanley
Every single time, without fail, they ALWAYS get my order wrong at the drive thru. Ive brought my sandwich in to be remade and they still make it incorrectly. Not going here anymore.
JO
Joshua S.
Very clean and friendly employees. Hard to find parking for large vehicles and extremely difficult with a trailer. I parked in the church lot next door as they were closed.
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Andrew gueningsman
Standard subway. I used the touch screen drive thru cause it was raining and had my order placed in 30 seconds. Easy to use and the order couldnt be screwed up.
RI
Riley Worden
Pretty great experience, theres a really big, friendly, green ogre who really just lightens the mood. I especially love it when he starts to sing and dance.
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Travis Burton
Horrible customer service, didnt bag my order, made me drive around to edit my order instead of just fixing it at the window. In a word - pathetic!
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Austin Hammes
Great Experience...Seeing as how I work here I can recommend this to anyone who likes sandwiches and salads.
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Kali Andrews
Food is as expected. Store could use updating. Service is often slow. Parking is very limited
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Styopa L
Its pretty much your average Subway except it DOES have a drive through.
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Patrick Dallager
Love their Sunrise Melt, especially when it comes with awesome service.
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A Private User
employees are stoned 90% of time and cannot make a simple order
HA
Hali Germond
Fast, friendly service. Never been disappointed with my food.
MI
Mike Heine
Not sure why we need so many Subways in town.
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Char G
Very fast service and good food
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Matthew Larsen
Slowest service Ive ever seen.
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Hearing Power
Awesome service
