Burger King
| Address: | 3650 Aquila Ave S, St Louis Park, MN 55426, USA |
| Phone: | +1 952-936-0440 |
| Site: | bk.com |
| Rating: | 2.9 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–11PM |
Location
Photos 52
Reviews 28
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Jacob Hansen
So i frequently return to this place because i do get bored of the selection around hopkins for a quick meal. Its just incredibly frustrating that every experience i have with this burger king is met with horrible service, and even worse tasting food. Ive had a 20 percent chance of getting hot fries, and a 10 percent chance to get an adequate amount of sauce for my chicken (literally) most people will scoff at my comments and think im exaggerating. Most recently, 10 minutes ago i had order 2 #13s. The chicken fry meal. Its a frequent choice for me and i was also with my brother who had gotten a meal as well. Not only once again are my fries cold. The guy who took my order failed to even ask if i want sauce. For chicken? Seriously who eats chicken nuggets or chicken fries without thinking of a dipping sauce. Its incredible the laziness the majority of this team has. I had asked for sauce because its programmed for me to ask now. And for 9 chicken fries, i get one sauce. Tell me how you run any restaurant and stay in business with a lack of consistent quality service. Its just a disappointment every time i go there. I did the same thing with the wendys off of blake rd, i am driving the extra 5 minutes to the other wendys off 11th ave for similar reasons. Just overall the worst service given by people who dont care about their jobs amd care less about the customers.
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Rachel De Ville
At 10:25 ish this morning I pulled up and was greeted "can I help you?" I asked for a minute. Then ordered a breakfast burrito and a water when I was ready. She repeated my order and told me what was due. Never once a hello, thank you, anything. I pulled up to the window and she said "$3.74." She gave me change and I said thank you. Still nothing. 2 minutes later she shoved the bag out the window while she was gossiping with other employees. No thank you or nothing. No water so I sat there a minute until she turned around and said "yeah?" I asked her if she had the water. She said "you want a water?" I said yes please and she shoved that out the window without a word. This is the second time this same girl has had that attitude. She is disrespectful and rude. She has no sense of customer service. If you cant say hi or thank you, you should not be working in a customer service oriented job.
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samantha kinney
I live by this Burger King and have gone there so many times,but no longer! I have gotten plastic in my burger, I consistantly get the wrong meal, their staff really sucks, they switched a burger paddy for a breakfast sandwich that was meant to have sausage on it. I have gotten the wrong condiments on basic burgers. Then when I call to make them aware of the mistakes or wrongs order they sent me with they only allow a refund for me to use at Burger King!!! This place is not worth anyones time.
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Matt Stark
I dont go to BK because the food is amazing, I go because Im in the area and need something quick. I just spent nearly 10 min in the drive thru waiting for a #1 meal. How long does it take to make your signature burger and fries??? The line behind me was honking and the whole time no one ever came to the window to update me. Then they were unresponsive when I complained. Next time Ill drive further to the McDonalds by the HS and likely still get my food faster.
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Shane Axel
I frequent this BK when I need a quick meal during lunch at work. I absolutely can not believe that they still have the older Asian woman working the drive thru. She is so rude, she yells out the window, and she tosses the bag at you when you go to leave. I dont care if you work at Burger King or Olive Garden, these people need to learn what customer service is. I wish I could give zero stars. TERRIBLE!!
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Brandon Pulsifer
Horrible customer service, I stood at the counter being ignored by 2 employees who fondled a new sign ignoring their customers. placed order 5minutes later comes out and says oh your food is cooking would like a hashbrown instead of fries cause they failed to put them down. While my burger sat getting old in the window. I dont recommend eating here the employees seem like their not there mentally.
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Dana Nienaber
I just pulled up to order and the lady taking my order was EXTREMELY rude. She was difficult to understand so I had her repeat herself (how dare I), she shouted back... literally shouted back "WHAT DO YOU WANT TO DRINK WITH THAT?". Needless to say I put my car in reverse and went to Taco Bell instead
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Destiny Jones
I really like this BK. Jordan from the drive thru was amazing! He went above and beyond, he has exceptional customer service skills! I can tell he takes his job seriously, unlike other employees from other fast food establishments. Keep up the good work, truly appreciate it :)
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oscar pineda
Terrible Costumers service, they take care more about talking between them, than the costumers, I was Waiting for some one to take my order, more than 5 minutes, incredible how many employees was working and none of them take care. Hopefully the owner take care of his business
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Brian Daub
This woman could not have been less interested in taking a food order. She seemed annoyed that I was taking time out of her smoke break. At least the food was undercooked. Thats what I look for in a fastfood dump
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Pee Lee
I had an fantastic experience thanks to Tony in the kitchen. He does his job with excellence. He really takes fast food to a level of expertise. To him i feel this just isnt a job!!! Good work Tony.
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Molu Guerrero
Es tranquilo pero hay muchas moscas en ese restaurante y es desagradable.
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Chad Rowe
Very rude drive thru. Bad at forecasting, runs out of popular items often. Very slow. EACH car seems to wait for their food for at least 3 minutes. Drive thru is always backed up.
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Tom Neumann
Pretty obvious when someone doesnt like their job. Geez... my cheeseburgers were barely even wrapped. Ketchup and mustard everywhere!
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Mariah Money
Absolutely rude drive thru employee. We told her nevermind because of her bad attitude and just left. Never coming back here again.
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Praveen Jaikumar
We ordered veggie burger. We have got one of the tiniest burger. The people who works there are very kind and helpful.
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Bryon Bougie
They make a good burger. The only issue Ive ever had at this location is that the icee machine is sometimes down.
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Alex P
menu screen was buggy and kept fading in and out making it hard to read. it was no6 particularly well kept
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Matt Hjelle
Its just a good burger king. They pay their employees well comparatively speaking. Great service.
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A Private User
Bathrooms are a miss workers to loud and they where out of honey mustard for chicken strips
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Calisha Sanders
Ok customer service. Burgers are very sloppy and sometimes the cheese is not melted
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Mike Wilson
The service isnt great and theyre usually understaffed here. Expect a long wait.
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sparkle savage
Dont eat here there meat isnt cooked all the way i work here and it nasty
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Daniel Hook
Typical burger king. Place could of been cleaned up a little better
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Aron Ponthan
Seriously good.. BOGO whoppers and the fries and rings are perfect
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Loren Wheeler
1 of the better ones...fast , friendly, and the food is fresh :)!
AD
Adam Lawrence
Helpful staff and a commitment to making me feel welcome
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Allison Jacobsen
Took forever. Tasted suffiently well for a burger King.
