Address: | 900 McKinley Ave, Detroit Lakes, MN 56501, USA |
Phone: | +1 218-847-8154 |
Site: | dairyqueen.com |
Rating: | 2 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–10PM 10:30AM–10PM 11AM–9:30PM |
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Becca T
12/12/2015 around 8-8:30pm My family was at our local DQ to have a family treat night. I have to say I was extremely disappointed with the condition that the restaurant was in. The floors were very dirty. Dirt, napkins and French fries everywhere, and I dont mean one here or there. I mean from the front of the store all the way to the back. The young guys working that night were more concerned with standing in the back prep area chatting and laughing about partying and passing out (great conversation, especially when its so loud our little ones could hear it!) then they were cleaning. The tables were sticky, windows covered in dirty sticky finger prints. Honestly, it looked like the store hadnt been cleaned in months! At this point, my husband has stated that we will not return to DQ in the future until we see some major improvements! Sad that its been that this every visit in the past year or more.
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Vanessa Lamblez Mitzel
The service here SUCKS my burger was first missing the bacon. Sent it back and asked nicely for the bacon cheese I had ordered, waited 40 minutes still didnt get my soda or burger, and when they gave me my burger it was colder than my ice cream. They didnt even apologize. I apologized for complaining, but this is ridiculous. I asked him if I could please have a burger that is cooked they sent me back a burger that is literally like rubber and it is so hot it burns my hands and I still didnt get my soda.. :( left very unhappy and hungry. Sad part they were not even busy. To top it off I had two bites off that cold burger and been spending the rest of my evening with food poisoning. :(
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Cory Ketter
Would have given a lower star. Was there July 7th at 630.. I observed an employee picking his nose and serving food.. it took 20 minutes to get 3 blizzards to go. It took two employees to hand me the blizzards.. i was by myself so if it took two employees to hand them to me you think they would have given me a carrier or even some napkins. Not to mention the man I observed picking his nose touched several ice cream cones with his booger hands. I was completely disgusted and didnt even attempt to eat or feed my children ice cream that was served in these conditions. Seriously considering reporting for obvious health violations
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Susie
I would have gave this Dairy Queen a five star but my favorite person working there that always put a smile on my face with her infectious personality and positive attitude quit. When I found out why she quit due to being harassed, and getting made fun of by another other co worker, disgusts me to the core. This Dairy Queen needs to step up and protect their co workers. They need to fire this co worker and until I know this co worker is fired I will not give them my business. A bully will always pick on others they see as inferior to them so today it was this ex co worker tomorrow it will be someone else.
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Beanie Crash
Had to wait over 10 minutes to even get someone up at the counter to help us with our order. When the server was taking our order all she did was complain to us about the other workers and why she was unable to wipe off tables. Than after we got our ice cream she proceeded to complain to us about the other workers and basically pointed the finger at us for her having to run up to the counter. She took so long that the people behind us left. I feel they are lacking in the the team work department and are needing some major work on that effort. The ice cream was good but the over service could be better.
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Dustin Smith
Never again. I dont even think this is an approved DQ. The chicken strips are like big McNuggets and the fries are also similar to McDonalds. They had no 1/4 pound burgers. The only DQ branded thing we received was the cups. Oh, and thanks for only giving me a small pop with my meal. Charge the extra $0.20 and give me what I expect to come with a meal! And youre in a hurry? That sucks. Im a former DQ employee and I could have done everything faster the two people behind the counter combined. Do yourself a favor and just dont.
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Jason Talbert
They had advertisements blasting you in the face about the new Reeses blizzard...But you couldnt get it because they were out of, as the young cashier said "M&M things" ha! Had to wait forever, then ask the kitchen help if we could have our ice cream that was melting on the receiving counter by the kitchen, which in turn got a "I dont know". Hopefully they can get there stuff together, its been open for awhile now.
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Lori Kenney
My husband and I ordered a Buster Bar here tonight. The bars were so small! More like a Dilly Bar. There was no chocolate in the middle, and just a few peanuts here and there. They also used low fat ice cream in the middle. If I wanted low fat, I probably would have ordered something else! :) So, overall a great disappointment for 2.50 per bar, very much not worth it.
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Dee Larson
This was my second time eating here. Both experiences were bad. They served friends of employees and current employees before they served other customers. The cashier was more concerned with talking to his friends than waiting on customers. Tables were dirty, employees were standing around with nothing to do. Food was sub-par. Im never eating here again.
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Tracy Smith
There service is awful!!! Took for ever to get our food and it was ice cold when we got it. They have signs to fill out a survey and get a free dilly bar and when we asked about them they said it only prints out on random receipts!!! Why advertise to get feedback then!! It should be on all receipts. Wont ever stop at this Dairy Queen again!
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Mike Thompson
I was VERY underwhelmed grabbing a quick lunch here with my family. The place was kinda dumpy, the food uninspiring. Ive been to Brazier Dairy Queens, and sure, its never The Ritz. But this one was particularly depressing. :( Bathrooms, tables, feeling, view - Id say find another spot, or explore the other DQ in DL. Perhaps its better?
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Jennifer Janson
Disgusting service & food. Extremely slow & poorly trained employees. Food was cold & ice cream was melted. They didnt flip either blizzard & they both would have poured out of the cup. Worst DQ experience Ive ever had. Manager was unavailable & then rude when he showed up. NEVER going there again.
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Shel Lee
The drive thru is horrible - in an odd spot a pain to go through at lunch its took 1/2 to make it though the line - then to top it off i did not get what I ordered got an entirely different menu item. This place needs to get their act together.
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Kylee LaFriniere
The service was terrible and the food was cold, also they messed up our orders. Im not usually one to write a bad review or a review at all, but I just wasnt satisfied at all there.
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Daniel Streeter
Staff was very unenthusiastic and the chicken strips seemed like large McDonalds McNuggets. Nothing near the quality shown at other Dairy Queens.
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Tina Lippert
Super fast! It was really busy and before I was even done filling my pop they had all our food done and it was very hot and tasted great!