Potbelly Sandwich Shop
| Address: | 7905 Great Plains Blvd #100, Chanhassen, MN 55317, USA |
| Phone: | +1 952-252-0042 |
| Site: | potbelly.com |
| Rating: | 4.2 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–8PM |
Location
Photos 30
Reviews 19
JO
John B
First experience was awful. I will say that the girl was in training but if that is the case, dont have her start on live customers. She basically mashed the sandwich into a bag and handed it to me. I politely asked the young (more experienced) boy behind the counter for a new sandwich since this one was destroyed. Waited a couple weeks and thought to try again since chipotle was packed. Girlfriend went in this time and after about 15 minutes, I get a text saying "never again". Apparently the shift manager there thought her needs came before the customers. She was a larger person, ordering around 10 sandwiches for herself. She pushed her way and made the staff there make her things while my GF waited in line. GF started ordering and was interrupted by the shift manager again since she wanted some soup, just cut her right off and barged in. Absolutely unacceptable to treat a paying customer in this way. GF asked to see a manager, the kid responded "oh that was her, she just left". I tried this location twice, they fell flat on their face both times. The general manager needs to take action here or they wont be open for long. I will NEVER return to this location and I will make sure any and all people who I speak with know the same. I highly, HIGHLY recommend you take the extra 10 minute drive and go to the Minnetonka location as they treat you with respect and value your hard earned money.
KA
Kathy Bakkelund
Been here three times now. Twice we came in within 30 minutes of closing time (got there at 8:35 and they close at 9). They already had put most things away for the night! No soup, no pickles, no cookies/desserts, and no iced tea. When I commented that they werent closed yet and shouldnt have their inventory put away for the night, the gal behind the counter snapped that we shouldnt come in right before closing! It was at LEAST 20 minutes before closing both of those times. There is no reason for this except them scrambling to get out of there right at 9 oclock. The other time we were there during the daytime, they overcharged us and then acted like it was a HUGE deal to refund us the overcharge. Just not happy overall. Love Potbelly, but Ill stick to the Eden Prairie location.
M
M Cohrs
Pot Belly? I was not taken by the name, perhaps because I have one, so I was not too excited to go there. I was not very hungry so I ordered a Veggie Mushroom on whole wheat expecting something like a nondescript Subway sandwich. With three "nots" going for me, it was actually surprisingly good and the baguette was excellent, a world apart from the common sub chains.
JA
Janson Pace
Wasnt impressed with the sandwich or the shake. I had the pizza sub and a chocolate shake which was made with Hershey syrup not chocolate ice cream. Staff hadnt tried the food and couldnt offer suggestions.
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Rory Rusinek
Good sandwiches, they toast them unless you ask them not to. Enjoyed a Roast beef sandwich with some Zappo Cajun Chips. Nice combo.
NI
Nick Lawson
Oh man. My favorite sandwich shop by far. White bread Italian with everything add bacon! Vanilla malt on the side and Im in heaven
DE
Dean Ahmed
Customer service was unsatisfactory, counter person was not friendly, I felt as I was an inconvenience.
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sandy anderson
Good good. Friendly service. Clean shop with loads of choices on the menu.
MO
Morteza Fard
The food is delicious! The staff is friendly! Clean environment!
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Ryan Freemark
Nice new location. Great sandwiches. Shakes are great.
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Buckey Gaming
How hard is it to have a make your own sandwich section
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Brad Olson
Ok food at moderately high prices...meh.
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Isaac Glover
Quick and helpful. Very delicious.
DA
Dan Kreps
Love these types of sandwiches.
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Tim Lindquist
Like the roast beef sandwich
JE
Jeff Lindahl
Always good sandwhiches.
JE
Jenn Singer
Good quick food!
CH
Christopher Major
Fast, friendly,
SA
Samantha Princelover1966
Good food!
