Caribou Coffee
| Address: | 3900 Lake Breeze Ave N, Brooklyn Center, MN 55429, USA |
| Phone: | +1 763-592-2302 |
| Site: | cariboucoffee.com |
| Rating: | 4.1 |
| Working: | 6AM–6PM 6AM–6PM 6AM–6PM 6AM–6PM 6AM–6PM 7AM–6PM 7AM–6PM |
Location
Photos 76
Reviews 41
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Derek Harley
Poor customer service! This is the most convenient location to my home and I will drive out of my way to avoid this location! Caribou, this is your corporate store, you should expect more from your employees in this location than any other. It seems that is not the case. Time and again Ive been disappointed but Saturday took the cake. I stopped by to order my large drink and receive $1 off, as my text and email stated. Upon checking in I was informed that I did not have the coupon on my account. Alicia (sp?) said there was nothing she could do, even after showing her the text and email. Upon asking for a manager she said she was the manager today - she would call the "problem" in to corporate. The promo was a weekend promo. A Monday morning response would not be helpful. She refused to do anything to honor the discount because it would be a red flag and she would get in trouble. This is not in line with your culture or commitment to guests. The disappointing experience at your HQ store on Saturday was the last for me at this store. If the employees are more concerned about getting in trouble than providing a satisfying guest experience then it is time for a management team that believes in the Caribou culture at this store.
PA
Patricia Duffy
I tried to load card - message "declined" came back. However, when checked with credit card company, my card was charged for 2 $5 loads but Caribou card was never credited with $10. I have emailed the company several times and also spoke with someone named Katie. She said it was because the addresses did not match. I tried 3 times to change the address before loading the card. Apparently the software or IT staff do not monitor the website. Katie was extremely rude but said she would cancel the charges. But, sad to say the charges have not been cancelled nor has my card been loaded with the $10. I suppose I will have to go to central office to get straightened-out. Caribou - never - seem like scoundrels - take your money with nothing in return.
JO
John Tee
If your looking to use the internet GO some where else. I have hit this java stop a number of times but no longer. A corp office that cant even get it right with in 10foot steps & a back entrance to the corp offices. I now understand why so many problem occur in the other shops. If you cant get it right at your corp office shop you will never get it right else where!!! "What if" is now "Why not" fix it!!
GR
Greg Noeninckx
Blue Caribou Café had to change their unique name and unique logo because this company forgot to read the first two words of their Social Responsibility policy "DO GOOD. Our aspiration at Caribou Coffee is to be the Community Place I Love. To help us achieve our aspiration, we created Do Good."
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Geza Batiz
I love the decor, the north-woods log cabin look, I set at the larger table, on a wood log bench; fun for a plain look from the outside. The servers were excellent and their dark hot-chocolate delicious.
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Ben Wiechmann
This Caribou is connected to their corporate buildings. Its tucked away a little bit so its usually quieter than other Caribous in the area. Ive always received quick and courteous service.
LU
Luke Enno
The big drawback is the location of this Caribou. Ive sometimes had issues finding adequate seating here as well. This Caribou seems crammed in to its location.
MA
Matthew Hinton
Very good coffee, hand-crafted expresso drinks, and light food and dessert options. Very friendly employees who provide excellent service.
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Loyal Carlon
Great staff, friendly atmosphere. Theit register was down one day. And they wereally flying to get everyones orders on paper. Amazing!
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Shawn Organ
Headquarters store for caribou, so things are usually I tip top shape. Sometimes understaffed, so wait can be unexpectedly long.
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Elizabet W
Always the best Caribou to visit! Everyone who works there is AMAZING!! They are always very friendly and 100% efficient!!
AN
Andrew Chisholm
Excellent. Great coffee. Good perks. Courteous staff. Patrons keep the decibel level down. Great job guys. From ME -AC
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John
Got there 15 min before closing time and the lights were off and last employee was driving away. Watched him leave.
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Ryan Eaton
Nice space for a quick cup. The decor is excellent, the coffee is always good, and the staff us friendly.
GB
Gball 763
Corporate location. The training store. They are learning, but do the best job of making things right!
NI
Nick Stevens
Love this location. The dining area is nice and comfortable, and the staff are all super friendly.
MI
Michael Dauffenbach
My favorite Caribou in the area, great service and because its kinda hidden its never too packed.
CA
Cassandra Kunkel
I love this little cafe in the midst of an office complex. They are a full-service store
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Jessica Faber
<3 <3 <3 I love this location. Absolutely wonderful staff, every time I visit!
JO
Joleen Gebhardt
I Love Caribou Coffee I wish they will sell it more in the store.
VA
Vanessa Brom
I enjoy this place immensly friendly staff and convinient
EL
Elizabeth Manley
Fast and friendly service and usually not that busy :)
MI
michael wolfs
Great place to get good coffee and freind u service
CH
Chris Neis
Best place to pick up some coffee and a cute lady
TH
Thomas Howard
Use to stop here after work, loved the decor! :)
MI
Michael Engwall
Friendly service and excellent beverages!
JA
Jared Fasching
Very welcoming and inviting bathrooms
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josh king
Its fine for coffee... Its a chain
CH
christian Laur
This is by far the place to be!
DI
Di Wu
favorite location with sunshine
SA
Salvatore Steffano
Great service at this location
JA
Jasper Jonson
Great coffee. Great Options.
PA
Pat Talmadge
Great coffee. Fast service.
CH
Charles Cosler
Very nice people. Very fast
ER
Erin Remley
Clean and fast service.
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John Henry
Great coffee and service
AN
Angelene Stifter
My favorite caribou
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BRIANNA LOSIER
Friendly staff
TO
Todd Hoffman
Awesome coffee
SA
Sarah Jo Wojciechowski-Prill
Great staff.
RA
Ralph Vix
Best coffee
