Cold Stone Creamery
| Address: | 35732 Van Dyke, Sterling Heights, MI 48312, USA |
| Phone: | +1 586-446-9130 |
| Site: | coldstonecreamery.com |
| Rating: | 4.3 |
| Working: | 12–9PM 12–9PM 12–9PM 12–9PM 12–10PM 11AM–10PM 11AM–9PM |
Location
Photos 50
Reviews 26
MI
Mike Kulpa
I went into the store on 10-17-15 at 8:40 pm. I stood there for 15 minutes while being ignored by the two employees that were working there. Another women walked in and the two employees were ready to jump over the counter to help this women. So I figured, maybe they didnt see. I went to place my order and before I could even get up to the counter the girl told me to stop and wait my turn because the other woman was in front of me. I told her I had been waiting for 15 minutes before the other women even came in. The girl says she saw me but I didnt speak up to order so I would just have to wait in line even longer. I told her how I didnt want to be "that rude guy" that had to interrupt their extremely important conversation by making them do their job. The girl replied "well if you dont like our service you can leave" So I left. I was so pissed at that point I wasnt going to stand around and argue with this tool of an employee about making me an over-priced bowl of ice cream. The only reason I went here was because I had a $15 gift card. (hope the seagulls in the parking lot enjoy it) I should have just sped over to DQ on 15 and Fraser before they closed. I love how these stores hire smart-ass teens that act like working with the public is such a joke...if you dont like the public then why did you ASK to work with the public? So if you like being talked down to by a pouty 14 year old that doesnt have a clue, by all means waste your money. I have been going to Dairy Queen all my life and cant recall one time I had bad service, I go to this Cold Stone place once and leave there with no ice cream and an attitude. Never again will I even think about spending my money here.
AD
Adam Stogdill
The staff is usually amazing but you do get the occasional summer job employee that can be a bit slower but usually super friendly quick service. Decent selection pn toppings and ice cream flavors. The cost is a bit high but thats cold stone in general, not this locations fault.
SH
Shilpa J
The person behind the counter was friendly and made the ice cream really well. The holiday flavor I tried - dark chocolate with peppermint - was exactly what I needed!
CA
Carrie Smith
Drove out of our way to come here online says open till 9. Pull up and must have closed at least by 8, no one in the parking lot, no one any where. Deserted!
MO
Monteris Davis
Great service very friendly employees and great choices in flavors and ice cream Im definitely coming again.
AL
Alexandra Jones
The employees are hard working and friendly I would recommend to friends and family without a doubt.
JO
Joseph McKenzie
Not sure why they got rid of the large size shakes. But the ice cream and shakes are great.
B
B Sizzle
Really nice waitstaff. Ice cream was amazing, what else can I say. Definitely go here! <3
MA
Mark Pugh
Went to coldstone today at 12:15.. The place was deserted.. Not open.
TO
Tourmaline Kings
Pretty solid Ice Cream, but a little on the pricey side...
AL
Alex Koons
Great service. Amazing ice cream. Great portions sizes.
DA
Daniel Huelsenkamp
Nice people. Great Ice cream. Clean and neat parlor.
NA
Nabeel Ur Rehman
Best cakes and ice creams, the staff is polite too!
KR
Krystal Garbarino
Always awesome ice cream! Great waffle cones too.
DE
Delores Cwikowski
Prices a little high for my liking, staff great.
TO
Tom D.
Good ice cream and great little cup cakes.
JE
Jeff Hunt
Its great ice cream, but its expensive.
MA
Matt Read
They have great treats to end the day!
CH
Chandra
Fantastic ice cream, fantastic staff
ED
Edgardo Ocampo
go for the strawberry its great
BE
Beth Dunn
The service and ice cream
RE
Remaur Haynes
Very good ice cream
DO
Dorothy Haywood
I love Cold Stone
SA
Sarah Sears
Love the ice cream
OZ
ozz born
coffee ice cream.
SU
Sue Kozicki
Best ice ceam
