Address: | 6415 S Westnedge Ave, Portage, MI 49002, USA |
Phone: | +1 269-323-2739 |
Site: | bk.com |
Rating: | 3.5 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
RI
Richard Norman
We enjoy Burger King. However the manager should instruct one employee at this location about being friendly and thanking the customer after paying and when picking up the order. The young lady taking our order didnt smile or say hello. Just looked at us waiting for us to speak. Weve been at this location several times and have been waited on by this same young lady with the same reaction. The other employees are friendly and smile. It would be nice if everyone greeted their customers and smiled once in a while. Well continue to use this BK. Its convenient for us. In general we like this location and otherwise we wound be five stars for us. Thanks
A
A Private User
After waiting more than 10 minutes (there were 3 people in line ahead of me) to order at lunch time today, I asked the cashier if there were pickles on the veggie burger (some BKs say they dont put them on this sandwich, others do, so I ask). "I have no idea," she said, rather sharply. Well, I have an idea that thats the last time Ill go that Burger King and probably will eat at others less frequently. Its one thing to be rushed, its another to be merely incompetent, and its another as in this case, to be flat-out rude. I went elsewhere for lunch.
RO
Roscoe Coltraine
Will never visit again the guy at the counter told me when I ordered my meal that there was only one size meal although the menu said medium add .50 large add .100 I asked about it he said NO!! They only come in one size, later that visit I asked for a small bag for what I didnt eat, he said like a dummy" a small bag of what??? Duh how much training do these guys get either none at all or they are heavy drug users which wouldnt surprise me for being nothing but a burger flipper lol I wouldnt even rate them at a zero
DO
Donovan D
I waited 15 min in the drive thru just to place an order and never even had the chance to pay bc I was fed up waiting so damn long for "fast food". Theyve screwed up my order on multiple occasions. You people are burger flippers, not surgeons. Ive done your job when I was younger and we filled orders within 180seconds of the order being placed. Absolute garbage here. You know there is a problem when the average age of their employees looks to be 35.
KA
Kat Bot
For an older building it is phenomenally clean.The staff is always very friendly and helpful. We only go to this BK location for BK breakfast and it is always made piping fresh. You can literally see the steam coming out of the food. Thats been our experience at least. To the staff and management - keep up the good work!
LI
Lily Ehn
Honestly this is the absolute worst burger king. Sat in the bathroom for 25 minutes violently crying, upon exiting my food was STILL NOT DONE. Got 2x more good than I ordered after 10 more minutes. My friend had to wait a whole hour. We ordered 2 burgers and chicken nugget. Terrible. Would rate 0/10.
TO
Todd Schurig
Kudos to the lunch hour shift manager today. She managed beautifully. Clearly a tough job done well. She kept new employees moving and kept the kitchen running smoothly while remaining calm cool and collected. The staff was courteous and got through the rush pretty well.
JA
jason horrocks
I go there every Wednesday for lunch and every time I get food there they always mess up my order didnt get a sandwich didnt gets drinks one time and today didnt get drinks again even tho its on the receipt
A
A Private User
Two customers in the drive thru, me being one of them. Ask for a #3, no tomato. I thing! They couldnt figure that out. Worst operation in Kalamazoo. Thisbranch should fire everyone. Your job is very simple!
GR
Gregory Johnson
There were numerous loud piercing timers going off the entire time we were there. It was extremely annoying. The employees must either be deaf or dont care or both.
PO
Pokemon Go Along
Terrible service. Didnt get what I ordered. Left anyway cause the woman at front cash wouldnt acknowledge me. Will never return.
BE
Betty Anderson
I like my burgers with lettuce and tomatoes, the employees are friendly, food is reasonably priced and clean environment
HA
Harley Morris
I was happy with the food, the place was clean and well designed in its layout. The employees seemed friendly enough.
JA
Jason Barron
I like the old school, pre-rebranding feel of the restaurant itself. The staff was friendly and tried to be fast.
JA
Jacob Proper
Ive been going there ever since I was little Ive eaten the chicken nuggets but now I can still eat the bacon king
IN
Insane Zane
My favorite is the fries. Perfection. Nothing beats it. But the chicken fries could be better. They lack flavor.
HA
Haseeb Khawaja
lately their service has been a bit slow, just something we do not anticipate in fast foods anymore!
S.
S. Herman
Always fast and never get the wrong order. One of the better BK in the area.
JA
James Barringer
The most professional and courteous staff Ive seen at a BK in a long time.
DU
Dustin McNees
Consistently out of various things, like slushies and other treats.
ST
Steve Gierman
Service depends on the day. Usually decent service though.
RE
Rex Nelson
Horrible service never get order right. Worst burger king
JO
Jordan Gillespie
Worse service.placed an order it took 17 mins to get ready
K
K Johnson
Friendly, accurate orders, and food you only get from BK.
RO
ROBERT WINDSOR
Nicely prepared fast food. Be sure to use the coupons.
JO
Jon Martin
Good for a quick fix, usually pretty fast service
EV
Everett Kettle
Could is possibly be any slower at this place!?
CH
Chad McCoy
Slow and cold food awful run down the road
FR
Frank Booth
OK service kinda long wait for sandwich
JI
Jim Braat
Consistant and accurate. Good help!
MA
Mark Gilbert
Poor service and rude employee
CH
Christopher Forgacs
Hot food and friendly staff.
MI
Michele Headley
Its alright for a quick bite.
SH
Shawn Taylor
Good when youre in a hurry.
J.
J. Heintskill
Extremely slow drive thru
NO
Novi Germany
Love the food and service.
GR
Greg Johnson
Needs an updated Store.
JI
Jim Sanscrainte
Good local fast food!
KI
Kimmi Ames
Good Service & food!
WI
Wilson Burgos
Nice people, clean
CH
Christopher Leroi
Typical Burger King
RA
Rachal Snyder
They can be slow
CH
chris Razmus
Fast service
MI
Mike Prism
Quick bite
JO
John Lemmers
Good food
JE
Jeffrey Kopp
Cold food
CH
Charlie McCabe
Average
TI
Tim Williams
Good
JA
James Robinson