Address: | 17673 Hall Rd, Macomb, MI 48044, USA |
Phone: | +1 586-263-5954 |
Site: | potbelly.com |
Rating: | 4.1 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–8PM |
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jefferson c
I went to pick up my wife and daughters sandwiches that they ordered online. I had never been to Potbelly before so I wanted to order my food live having never been in. I explained this to the gal that made my sandwich, she really seemed like I was bothering her ordering my food and asking about bread selections and how they are made. Again never been here before. They asked what I wanted on the sandwich and I was surprised that you dont carry vinegar. As I was about the ask for an alternative the gal making the sandwich wrapped it up before I could ask for anything else. Really? We could not add some vinaigrette dressing? When I got home to eat the sandwich I opened it to add some vinegar and saw the whole 2 pickles that were on the sub one on each side of it. The were hardly any toppings. I have to say the sandwich was not bad but, you cant see the sub being made, so its tough to even see if they are putting on everything you ask for or if you would like anything "extra". And to top it all they forgot my daughter’s cookie. I will not drive back up there for it or to complain. This was a bad experience in your store. There were 3 other people there eating and no one in line but me. I maybe could have understood being short or less than friendly if it was swamped. Either corporate or the franchisee should be concerned. I was not greeted upon entering, asked if I needed anything else, or if I had any questions having not been there before. How do you not ask someone if they want a drink or anything else while ringing them up? You know its true you never get a second change to make a good first impression. This stores employee’s attitudes was all wrong.
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Joel Shekoski
Pretty cool place. Very awesome aesthetics and atmosphere. Sandwiches are average. Theyre not bad, theyre as good as you can get anywhere. But its just a sub. I also coulda gotten a whole lot more sandwich for the amount I paid. Staff were awesome though. Told them I had never been here before and the guy was cool enough to point out which were the most popular and was even honest enough to point out ones he didnt recommend (which seems to be strangely taboo in many places). Overall good experience. Ill definitely revisit.
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Mya Martin
Employees are very forgetful I shall say they forgot to add bacon to my sandwich and Italian seasoning and oil so my sandwich was absolutely terrible I usually go to the location near Macomb mall I will stick to that location after today
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David Heizer
Went to get dinner here at 6:30 pm today and they were closed forcing my hubby and I to drive 30 minutes to another location just for dinner which caused our 1 year old to have a complete meltdown due to the delay of his dinner.
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dawn dean
I go here once a week and my sandwiches are perfect every time. All the other locations from Gratiot to Woodward are horrible. The other locations dont add more toppings for a biggie sandwich, they think I just want more bread.
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Tim Misiak
I recently tried Potbelly for the first time and it was great! The restaurant was clean and the employees were very friendly. I ordered the Mediteranean and it was amazing!
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Melody Xiong
What can I Say? Potbelly has the BEST SANDWICH EVERRRR!!! I like mines with ALOTTTTTT of HOTTTT PEPPERS!!! THANK YOU POTBELLY!
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Lauren Taz
I go here once a week for lunch. Great food, healthy options, good prices. Make sure to try their shakes and dream bars.
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Adam Wal
I like the company but this sandwich is a wreck and a hot mess. Sloppy work and behind the counter when you cant see.
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Hannah Baird
Great mediterranean sub if you are a vegetarian(: not the average, where most just pack on every veggie they have..
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Renee Painter
Best strawberry and banana shake Ive ever had. Their smoothies are yummy too. Overall the food is very good.
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andrew deszell
Always a good experience at these stores but this has been the most polite and prompt service. Well done.
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Bradley Martin
love the subs here! food is always fresh and taste delicious. better than any other sandwich place.
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Paul Warnicke
Moderately good sandwiches and desserts. They Hasbrouck a wide drink selection and quaint motif
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Navaz Patel
Great service!! Thank you for always taking care of your people!!!!!! Best service EVER!!!
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Rachel Ogg
Good sandwiches, selection, atmosphere. Its quick and easy. The service is excellent.
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Alan Jacob
Great sandwich shop with fast and friendly service.
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dupagi
Subs are kinda plain. Not much meat or cheese.
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bwright 48
Everybody is very un-friendly at this location.
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Douglas Huck
Good subs, sandwiches and shakes.
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Chris Runco
Delicious sandwiches, funny name.
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Eric Kausch
Great sandwiches. Fast service
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Patrick St. John
Great subs, excellent service.
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joab sa
Good Chicken Salad Subs
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Joyce Scott
Dont waste your money.
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Angelique Purdue
Best sandwiches around
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George Martindale
Excellent flat bread!
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Michael Buback
Love this place
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Justin Berden
Great food